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“I loved this place!” 5 of 5 stars
Review of The Portofino Hotel & Marina

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The Portofino Hotel & Marina
4.0 of 5 Hotel   |   260 Portofino Way, Redondo Beach, CA 90277   |  
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Ranked #4 of 17 hotels in Redondo Beach
GreenLeadersBronze level
Lexington Park, Maryland
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“I loved this place!”
5 of 5 stars Reviewed February 7, 2013

Location was great, less than a mile away from a jogging path right on the beach. It doesn't get any better than that! Also within walking distance to many restaurants. My room was very clean, I love the TV size, comfortable bed, nice little patio with sliding door to let the breeze in and my favorite, waterfall shower head. The lobby is awesome in the evenings and the sunset is to die for, not to mention all of the seals outside barking, they don't get too close but they are fun to watch. I will return!

Room Tip: I had marina view because I didn't want to pay to upgrade but the oceanfront looks worth the mon...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, February 11, 2013
Ashley, many thanks for all your kind remarks! We are thrilled you were able to experience all that Redondo Beach has to offer! Between the restaurants, strand and the beach, there are so many fun activities to do. We are very pleased that you plan to visit again. We look forward to seeing you soon.

Annelise Holyoak
The Portofino Hotel & Marina
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606 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

Our stay here was all we expected -- and more. The rooms were pristine, the beds were extraordinarily comfortable, the view was fantastic, the staff was friendly, and I could go on. Our room had obviously been renovated, and they did not go the cheap route. Every corner received high quality attention, including the beds, which were great. Plus, every time we talked to the staff, they did everything they could to make our stay more enjoyable. Thumbs up.

Room Tip: Choose a room that faces the bay (not the marina/parking lot). It is worth the extra money.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, February 13, 2013
Shaneen, our sincere gratitude for such a phenomenal review. We realize staying with us is a choice and we appreciate your patronage. We are thrilled you enjoyed your room and comfortable bed! We are also pleased to hear our staff was practicing such well received customer service. We hope that you can join us again. Thank you!

Annelise Holyoak
The Portofino Hotel & Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 26, 2013 via mobile

This was the third time we've stayed here and I must say it still needs work. The staff is great and very responsive. The lobby is to die for, the water pressure in the shower is wonderful, good location, nice spacious room. The downsides however are: the rooms could use updating, the tempature in the rooms doesn't get very cool so we had to sleep with the door open which meant dealing with the smell of low tide, and the tube didn't drain well.

This hotel has so much potential I do hope they make the necessary upgrades to unlock its full potential.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, January 28, 2013
Thank you for your constructive comments and review. We are thrilled that your enjoyed our charming staff and beautiful lobby. We appreciate your observations on the rooms. We plan upgrades throughout the year and will use these comments when improving the hotel. We are so happy to know that you have been to the hotel three times and we appreciate your loyal support. Developing relationships with continued guests are what make our jobs so much fun. Thank you again!

Annelise Holyoak
The Portofino Hotel & Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western United States
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 18, 2013

I visited this hotel for a spring wedding but I can't imagine a better place for a weekend winter escape. This is LA-hassle free. Just fly into LAX and you're minutes from the hotel. Not that you feel like it. Redondo Beach is a little beachy community off by itself. We had ocean views that included seals. (At first when my husband said he heard seals I thought he was deluded and teasingly asked him if he also heard zebras!) The hotel is within walking distance of several restaurants and a small shopping center with a drugstore, grocery, etc. The lobby is very pretty, like the entry hall of a mansion. We didn't get to spend much time here because we basically flew in and out for the wedding so I hope we get an opportunity to return.

Room Tip: Make sure you get an ocean view.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, January 28, 2013
Emily, thank you for taking the time to write such a nice review. We are thrilled to have been part of a memorable wedding weekend for you. We love to hear when guests are pleased with our location and proximity to LAX. We pride ourselves on being an oasis just outside the city. Our seal friends are just one of the many things that make Redondo Beach a secret Los Angeles gem. We are very excited to hear you would like to visit us again and hope we can provide you with exceptional service next time you are here.

Annelise Holyoak
The Portofino Hotel & Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 14, 2013

My wife and I visited a friend in Redondo Beach. For proximity, our friend recommended the Portofino and Crowne Plaza. I price shopped and could not find a room under $140 at Portofino. But, fate was kind and the hotel ran a January sale at $120/night. Sold! The hotel has an attractive Cape Cod feel and there's great access to the beaches. (We spent most of our time at Hermosa Beach.) We made good use of the restaurant and bar areas for breakfast and dinner. Drinks by the fire in the hotel are a must. Staff members were exceptional. In searching for a complaint, food and beverage prices were on the higher side BUT were consistent with selection, service and the area. (Whisky choices at the bar were thoughtfully selected.) High season rates likely push this fine property out of our budget but we look forward to returning in a future off-season.

Room Tip: We had a Marina side room which was fine for us.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, January 28, 2013
Ms. Steele, Thank you so very much for your kind and thoughtful comments about our property! We are thrilled you were able to experience Hermosa and Redondo Beach. They really are little gems just outside of Los Angeles! We are also pleased you enjoyed the hotel’s Nautical Chic décor and were able to take advantage of one of our flash sales. If you choose to visit us again, we invite you to join our mailing list. Even in warmer months, we offer wonderful last minute offers. Thank you again for your considerate review. We hope you can join us again soon.

Annelise Holyoak
The Portofino Hotel & Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2013

We stayed overnight New Years Eve in a spa room. Everything was great except the view, which was overlooking the water but since it was a bottom floor the view was just eh due to the water breakers. Bathroom was clean, jacuzzi tub was clean, sleeping area was clean. I would absolutely recommend the hotel and I would definitely stay again.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, January 28, 2013
Thank you for the constructive comments. We appreciate you enjoyed your NYE stay. Because of the Jacuzzi tub weight, it requires a bottom floor location. We understand that higher floors allow for optimal views. If you choose to visit us again, we suggest and Ocean Premiere room! The Ocean Premiere room has wonderful ocean views. Thank you for the kind comments and we hope you are able to visit us again.

Annelise Holyoak
The Portofino Hotel & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrance, California
Top Contributor
74 reviews 74 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 1, 2013

Try to choose an ocean view room; the sound of the harbor seals at night is very soothing. This is the second or third time we've stayed at this property (we live about 5 minutes away!) and this room was the nicest of all. The spa tub faced the outside window with french doors on either side. The toilet was a bit oddly placed adjacent to the tub, but the curtain could be pulled for privacy. The beds are up against the wall facing the ocean, so one could literally see the water sitting upright.

Like many older hotels, the walls are thin and outside noise is common. Also, the decks are nice, but when someone is smoking on one of them, the smoke travels into your room fairly quickly. Other than making the hotel completely smoke free, I'm not sure there is a way to get around that. Inconsiderate guests add to the issue when they smoke, yell, talk loudly at 1:00 a.m. and sing on their balcony, but it's Redondo Beach and you expect some of that.

Baleen is adjacent and they have a nicely done Happy Hour in a beautifully appointed room.

The lobby of the Portofino is wedding worthy. It's a lovely Wedgewood blue with white trim with a large fireplace in the center. It would be wonderful if food were served; I think you can only get drinks after a certain hour in the evening.

Even if you are not staying there, it's a nice place for a quick after work meeting to sit and relax and watch the boats sailing in and out of King Harbor.

Room Tip: Facing the ocean on the second floor is your best bet.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, January 3, 2013
Thank you for the sweet comments about our hotel and lobby. We are very happy you enjoyed your stay. We would like to apologize about the smell of smoke. The entire hotel is smoke-free. We appreciate your continued loyalty to the hotel and would also like to note that a full BALEENkitchen menu is served in the lobby Tuesday through Saturday from 5pm to 10pm. We hope next time you stay at the hotel, you can take advantage of our lobby dining. It really is a treat to dine during sunset!

Thank you for your continued business. Have a Happy New Year!

Annelise Holyoak
The Portofino Hotel & Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Portofino Hotel & Marina

Address: 260 Portofino Way, Redondo Beach, CA 90277
Phone Number:
Location: United States > California > Redondo Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Redondo Beach
#2 On the Beach Hotel in Redondo Beach
#2 Business Hotel in Redondo Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Portofino Hotel & Marina 4*
Official Description (provided by the hotel):
Breathe in the sea and all that Redondo Beach offers. Offer guests an authentic SoCal lifestyle experience in a casual nautical-chic environment, allowing them to relax and let loose, embracing their “endless summer”, endlessly. Welcome to The Portofino Hotel & Marina in Redondo Beach at King Harbor, a haven for business and leisure travelers alike. The Portofino boasts breathtaking scenes from sunsets and sailboats to dolphins and pelicans and is framed in the floor-to-ceiling windows and private balconies within this beautiful Redondo Beach resort. ... more   less 
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Also Known As:
Portofino Hotel And Yacht
Portofino Inn Redondo Beach
Portofino Redondo Beach

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