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“pleasant” 4 of 5 stars
Review of The Portofino Hotel & Marina

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The Portofino Hotel & Marina
4.0 of 5 Hotel   |   260 Portofino Way, Redondo Beach, CA 90277   |  
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Breakfast for 2 included
Ranked #5 of 17 Hotels in Redondo Beach
Certificate of Excellence 2014
GreenLeadersBronze level
Rocklin, California
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“pleasant”
4 of 5 stars Reviewed November 17, 2012

Our "ocean view" room didn't actually give us a view of othe ocean; we san a small inlet of water contained by a rock wall, and the ocean was beyond the rock wall. Still, this is a pleasant place to stay, with a good restaurant within walking distance. If you choose to stay here, ask for a room in the upper levels, where you'll probaby get a better ocean view.

Stayed November 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, November 28, 2012
Thank you for the intuitive comments. We appreciate your point of view and will use these comments to better the hotel and our staff. We understand that some guests may not want to view the rock wall and therefore we do offer rooms on higher levels for optimal views. The rock wall is there for safety. We are so pleased you enjoyed the restaurant and its proximity to the hotel.

Please let us know if there is anything we can do to improve your future stay.

Have a happy holiday,

Annelise Holyoak
The Portofino Hotel & Marina
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831 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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Queensbury, New York
Top Contributor
115 reviews 115 reviews
15 hotel reviews
Reviews in 45 cities Reviews in 45 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed November 12, 2012

Actually a very nice location to look out at the ocean, although you will need to walk a ways to get to a beach (The hotel boarders up to the break walls). In addition, at certain times, the noise from the sea lions is unreal in the mornings (if you leave your doors open for the fresh breeze). Rooms are comfortable and the staff is friendly. Another 'drawback' is the hotel isn't really close to things like coffee shops, quick-type marts, etc. Breakfast next to the hotel is pretty good (the hotel's restaurant) - but again is pricey ($12-$17pp) for basic breakfast foods.

Room Tip: The rooms on the back of the hotel face the ocean - much nicer views than the front rooms. If you g...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, November 13, 2012
Thank you for your constructive and helpful opinions. I assure you that we use these viewpoints to improve the hotel and its amenities. We are thrilled you enjoyed the location and the hotel's proximity to the water. We also appreciate your kind comments about our friendly staff. Please visit us again soon and have a Happy Holiday Season!

Annelise Holyoak
The Portofino Hotel & Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, NC
Top Contributor
97 reviews 97 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 9, 2012

The location of the hotel was nice, short drive from LAX after a long day of travelling. It was also nice to get up in the morning and run along the beach which is not too far away. I got in late and there was not much open within walking distance, so if arriving late stop and get some food and snacks before arriving, but don't plan on being able to use the mini fridge because it is sealed. That was a little frustrating. The staff was friendly and helpful as described in many of the reviews but it took two trips to get my key to work. The rooms are clean but definitely could use some updating. The bed was comfortable, but short. I think I had a double bed because my feet hung over the edge. I thought I was supposed to be getting a king bed. I was too tired to say anything due the all-day travelling. The best part of the stay was the shower. It was adjustable and was refreshing. Overall the hotel could use some freshening up, but it was a nice stay, I'm not sure if I would return though based on the price. It is priced like a 4 star hotel and feels like a 3 star.

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, November 13, 2012
Hello and thank you for the helpful feedback. We will use these remarks to better improve the hotel service and standards. We apologize that you were not told that the hotel staff could send up and replace your mini fridge with an empty refrigerator. We are happy to do so when guests request an empty unit. We understand that this is often the case. Thank you for the kind comments about our nice location and proximity to LAX. We are a great oasis from the city but really only about 6 miles away. We are pleased you enjoyed the shower as well. Thank you for your comments and we hope to serve you again soon.

Have a Happy Holiday!

Annelise Holyoak
The Portofino Hotel & Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 8, 2012

We have stayed at the Portofino before. It is not far from our house.
The Inn has rooms directly above the water in the harbor so the views are outstanding. You awaken to the sound of Otto the sea lion, as you sit on the balcony you watch the pelicans and other sea birds fly by. Also you can watch the sailboats come and go and the daily paddleboarders as they paddle seemingly below your feet!
The rooms are appointed in nautical decor and have a nice tub and spa quality soaps and lotions.
There are bathrobes so you may sit and drink your coffee on your balcony without having to get up and dressed.
The hotel offers a nice pool and jacuzzi.
The restaurant Balleen is outstanding and has a nice happy hour.
Nice place to get away even if it's just a few miles away.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, November 28, 2012
Thank you for the outstanding review and wonderful comments. We appreciate you taking the time to say such nice things about the hotel and BALEENkitchen. One of the most interesting aspects of the hotel is the stimulating activity that is visible from the hotel rooms. Our guests, much like you really enjoy watching the sailboats, paddle-boarders and seals passing by.

We hope that because you live close you are able to visit again.

Have a happy holiday,

Annelise Holyoak
The Portofino Hotel & Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane Aust.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

This was a lovely spot, the hotel was clean and nice, great spot to look over the marina (Christmas Boat pararde) sea lions and marina. We really had fun, the breakfast was great!!!
The location was great for us because we wanted to go shopping rather than do the "LA thing". So headed to various malls, stocked up on goodies (clothes) for the rest of the trip.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, November 7, 2012
Sounds like you had a wonderful time! Thank you for the nice comments and review of the property! We appreciate you taking the time to leave such friendly and constructive feedback. We hope that you can visit us again soon. Have a Happy Holiday Season!

Annelise Holyoak
The Portofino Hotel & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nashville
Top Contributor
99 reviews 99 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 5, 2012

Conveniently sandwiched in between Redondo Beach & Hermosa Beach, one can easily walk/bicycle to the beach and volleyball courts, etc. But you are NOT on the beach here as this place is really a hotel in a marina i.e. boat dock. The rooms are ample size, but hey no venting for the bathroom AND the small fitness center makes for a lot of unwanted heat and steam. Pool is tiny but the hot tub is actually running HOT! Staff is nice and pleasant lobby is wonderful. Seems like a wedding hotel gig. Had to request a light bult (come on) and more than 2 glasses in a room with 2 double beds. The WIFI which is only free in the lobby is horribly SLOW and while there are flat screen TV they're not in HDTV mode!

Room Tip: You pay up to be on the waterside but you're not going to see a beach but a rocky jetty. Save y...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, November 7, 2012
Thank you for your constructive feedback. We use the comments to update the property as well as improve our service standards. We are thrilled you enjoyed the hotels location. We are updating the technology on property to HD as well as always working on improving the equipment.

We hope that you can visit us again, as we look forward to serving you. Have a Happy Holiday Season!

Annelise Holyoak
The Portofino Hotel & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

The place is fantastic, close to Hermosa, Manhatan and all the Redondo Beach amenities. Bar Club Balee was the best!
Gym is rather precarious but who needs a fitness center at the beach?
Seals and Sea Lions, priceless!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneliseHolyoak, Public Relations Manager at The Portofino Hotel & Marina, responded to this review, November 13, 2012
Thank you for your amazing feedback! We love to hear guests happy with the location and the wonderful wildlife residents! We appreciate your comments about the closeness to all the beach cities – it’s a big plus to staying with us. We will absolutely use your comments about the fitness center for future hotel planning.

Thank you again, we look forward to seeing you again!

Annelise Holyoak
The Portofino Hotel & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Portofino Hotel & Marina

Address: 260 Portofino Way, Redondo Beach, CA 90277
Phone Number:
Location: United States > California > Redondo Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Redondo Beach
#1 Business Hotel in Redondo Beach
#1 Green Hotel in Redondo Beach
#3 On the Beach Hotel in Redondo Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Portofino Hotel & Marina 4*
Number of rooms: 161
Official Description (provided by the hotel):
Breathe in the sea and all that Redondo Beach offers. Offer guests an authentic SoCal lifestyle experience in a casual nautical-chic environment, allowing them to relax and let loose, embracing their “endless summer”, endlessly. Welcome to The Portofino Hotel & Marina in Redondo Beach at King Harbor, a haven for business and leisure travelers alike. The Portofino boasts breathtaking scenes from sunsets and sailboats to dolphins and pelicans and is framed in the floor-to-ceiling windows and private balconies within this beautiful Redondo Beach resort. ... more   less 
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Also Known As:
Portofino Hotel And Yacht
Portofino Inn Redondo Beach
Portofino Redondo Beach

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