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“Fantastic base for a pitstop in the LA area” 4 of 5 stars
Review of Crowne Plaza Redondo Beach & Marina

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Crowne Plaza Redondo Beach & Marina
3.5 of 5 Hotel   |   300 N Harbor Drive, Redondo Beach, CA 90277-2552   |  
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Ranked #5 of 17 Hotels in Redondo Beach
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Fantastic base for a pitstop in the LA area”
4 of 5 stars Reviewed March 11, 2013

I stayed at this hotel for 3 nights at the end of January as a prelude to a Hawaiian crusie with my family. We arrived and were quickly checked in and shown to our rooms. The rooms were spacious and well furnished and I found the bed perfectly brilliant (so much so I wanted to take it with me!). I had a fantastic outlook over the marina and sitting on the balcony (in January no less) watching the sunrises/sets was a true pleasure for someone who had flown out from snow and minus temps. The bathroom was also lovely and well equiped with lovely toiletries, the only thing was the bath was a bit shallow, not really for relaxing in but that can be well over-looked. We also had dinner and breakfast in the restaurant and this was lovely as well with a nice healthy choice of meals on offer and the service was excellent and the staff lovely. The concierge was also extremely helpful in advising and booking a sight seeing tour of LA. Room serivce is also excellent. What a feed I was brought for breakfast all beautifully laid out and tasted lovely.
The hotel itself was still undergoing some renovation work while we were there but this was never noisy or disruptive.
And to be honest the only issue I had was when going to pay the room bill at the end of our stay and there was only one lady on reception expected to deal with a queue of people all going at the same time but overall such a small thing and it's not like we were in a rush.
Overall I would totally recommened this hotel, as it has an excellent location, with plenty of restaurants round about, aswell as the marina and pier a short walk away, fantastic staff and is great looking. I would definately stay here again and it was a fantastic start to my first trip to LA and the USA.

Room Tip: Definately ask for a marina view and get up early to see those sunrises!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Crowne Plaza Redondo Beach & Marina, responded to this review, March 12, 2013
Many thanks for such a heartfelt and comprehensive review. I wish you could have fit the bed into your suitcase and taken it to Hawaii as well! I thank you also for your comments regarding the great experiences you had in our Splash restaurant and room service. We are fortunate indeed to have our experienced Concierge Maria Elena on our staff, glad she was able to assist you as well.
We have completed the last of the renovations you mentioned, and we look forward to welcoming you back again in the future.
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764 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Bakersfield, California
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2013

We stayed here one night. Loved the location- directly across from the marina and several restaurants. We enjoyed walking along the ocean, which is right across the street. Beautiful lobby, every staffmember we encountered was cheerful and helpful. The beds were wonderful and the rooms were pleasantly decorated. Also appreciated the balcony overlooking the marina. Would highly recommend this hotel.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Crowne Plaza Redondo Beach & Marina, responded to this review, March 12, 2013
Thanks for your very nice review, and glad you enjoyed your stay with us.
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Stuidio City, Ca.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2013

We stayed at the hotel for one night for my daughter's wedding and had 2 rooms; one for my other daughter and granddaughter. I am in the service business therefore I consider high standards when it comes to service. I asked for a crib, the rooms close to each other an early checkin to accomodate getting ready for the wedding and many directions! The service people are friendly and want to help you and make your trip as pleasant as possible and they did. The hotel is very attractive and clean. I am planning to stay there again just for a minivacation since we live about an hour away. I cant wait!

Room Tip: I always ask for a quiet room and I did get that
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Crowne Plaza Redondo Beach & Marina, responded to this review, March 12, 2013
First, please let me congratulate you on your daughter's wedding! I am glad that our staff was able to accommodate your requests for an early check-in and the crib. Since you are in the service business, your opinion is especially valuable to me.
We can't wait also to welcome you back again!
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Denver
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 5, 2013

I stayed at this hotel last weekend for a conference. It was recently renovated and it looked great. We stayed in a King Room on the Club Level With a "Marina" view was very comfortable and the view of sunrise was spectacular. It was easy to forget that LAX was a short 8 miles away. It has great access to local restaurants, the beach, and a pier where Pelicans, seals, and dolphins all played in the water.
The staff were incredibly helpful and we ate breakfast at "Splash" restaurant ever morning. The food was good with a large selection of fresh fruit, great coffee, and a chef making omelets to order.
When you book, choose "Club" level. With it you get access to a great onsite gym and a $3.00 breakfast everyday. Before you book, check to see if the Lounge is open in the afternoon for snacks.

Finally I highly recommend:
Baleen kitchen - the food was great and the service was spectacular. Which is a short 5 minute walk from the hotel.
The Chart House - which is about a 1/2 mile from the hotel. It has lovely views of the crashing waves and great food.

Room Tip: Make sure the you choose the Club Level as that gives you access to more amenities. I also recommend...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Crowne Plaza Redondo Beach & Marina, responded to this review, March 12, 2013
I am very glad to see that you enjoyed your stay with us. You have obviously discovered the perks that come with the club level rooms, congratulations! I do want to mention that effective March 1st we offer both a breakfast and evening cocktails with appetizers every day in our club lounge. Many of our guests have told us how much they like this feature.
Hope to see you again soon.
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Sydney
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2013

f
Maria Elena Castillo is an outstanding member of the hotel, she always has a smile and is so helpful towards the guests. I have been a guest for many years and her professional attitude is outstanding such a pleasure to see each morning.

Maria Elena has been employed for many years at the hotel and she is the reason i keep returning each year, she is very much "old school" which is so refreshing these days, her customer service skills are remarkable.

Susan Foster

Room Tip: the rooms facing the marina are very special wonderful view
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Crowne Plaza Redondo Beach & Marina, responded to this review, March 12, 2013
Hello Ms. Foster,
I am so glad that you enjoyed your stay, particularly in regards to the service you were offered by Maria Elena Castillo, our Concierge. You are right, she has been with us for many years and is very knowledgeable about the area and truly enjoys taking care of our guests. We have just hired a new Assistant Concierge, Janid, so that we can now offer concierge coverage seven days a week and thereby offer even greater levels of service to our guests.
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Florida City, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2013

Newly and tastefully redone. Booked a standard queen room but was given a free upgrade to a high floor with balcony and lovely view of ocean and marina. King size bed in a large room with lovely furniture. soothing beige with blue and dark brown accents. nice toiletries. Courteous staff at front desk. Expensive parking and wifi isn't free.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Crowne Plaza Redondo Beach & Marina, responded to this review, February 26, 2013
Thank you for your feedback. Glad that you enjoyed the ocean view room, you may know that we have renovated all the guestrooms and meeting rooms and we have received many favorable comments about them. We do surveys of parking rates in the area and ours are comparable to other hotels of our type. We do charge for wi fi, but you can minimize this expense by choosing the $4.95 plan which allows you to get in for up to 5 hours to answer email and surf the net.
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Jonkoping, Sweden
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 23, 2013

Quality hotel in Redondo Beach. Walking distance to the pier, nice pool area. This is a good choice if not the best if you want to stay in a high quality hotel in Redondo Beach. Our stay was a bit expensive but worth it. I did never use their restaurant, We took a walk down to the pier, and there you can find many good choices, I do recommend Tonys...and if you want a quick bit choose one of the many seafood venues, taste great if you like it deep fried :)

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Crowne Plaza Redondo Beach & Marina, responded to this review, February 26, 2013
Many thanks for your favorable review, glad you enjoyed our location and pool area. Also, glad you were able to sample some food in the area restaurants...please check out our Splash restaurant next time, we have some great food and beverage in there, lots of seafood as well, and it is not deep fried!
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Additional Information about Crowne Plaza Redondo Beach & Marina

Address: 300 N Harbor Drive, Redondo Beach, CA 90277-2552
Phone Number:
Location: United States > California > Redondo Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Redondo Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Redondo Beach & Marina 3.5*
Number of rooms: 346
Official Description (provided by the hotel):
Southern California coastal hotels that blend thoughtful amenities, soothing lodging, and a lively location come no better than Crowne Plaza Redondo Beach Hotel. The leader of LAX & South Bay area hotels, we are a short 7 miles from the airport and within convenient business distance to El Segundo, Torrance, Manhattan Beach and Gardena. Walk only a block to exciting Southern California attractions like white sand beaches, energetic surfing, boat rental, dining and entertainment. After a fun day, our Redondo Beach hotels onsite European Day Spa is the perfect way to relax, maybe spend a tranquil evening by our pool overlooking the Pacific Ocean, or you can head over to Gold's Gym, free 24 hours a day. Then, treat yourself to a meal at award-winning Splash Mediterranean Bistro. Unwind as you retire to the most inviting rooms among hotels near LAX & the South Bay, featuring the Crowne Plaza Sleep Advantage. Providing the finest banquet facility in Southern California, Crowne Plaza is your best choice for unforgettable Redondo Beach events and weddings. 25,000 sq. ft. of elegant space, 19 venues, and unrivaled catering put the winning stamp on any event. With attractions for leisure and a location for business, it's the ultimate California coastal or beach getaway. ... more   less 
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Also Known As:
Crowne Plaza Redondo Beach And Marina
Crowne Plaza Redondo Beach & Marina Hotel Redondo Beach
Redondo Beach Crowne Plaza
Crown Plaza Redondo Beach

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