We live in Redondo Beach and have had relatives stay here. The results were typically positive. My autistic son turned 17 last week and his one wish was to stay overnight. The lovely registration agent offered their breakfast room to us for a small pizza party that evening. When we arrived the manager, Lupe, could not have been more rude. It was pretty shocking - his first words were: "how long do you plan to be here?". He continued to make us feel embarrassed and unwelcome to be there, even though we were polite and cleaned up like we were never there. The next day we realized my son had left 2 personal items in his room so I called to let them know we'd retrieve them. Lupe promised to check the room and call. He never did. I called back, and he sounded bored and said, No, they weren't found. When I asked if he'd checked with the maid, he said "I can tell you her name!". I didn't ask for her name. The entire experience with him was so bizarre and rude. Despite how lovely Angelo was - Lupe is good reason to stay away from this hotel.

Had trouble with their computer system,but that didn't affect my stay at all.Have stayed there several times and has always been great.Service is great,rooms are clean,beach and marina location,GREAT.

the reception was very nice, they always give us very very helpful suggestion about how should we plan our trip, and make it more efficient. Especially the staff number Angelo, he is very friendly, and always help us to plan our next day. living here is a good choice.

The Sunrise hotel was a treat for my latest business trip. I stayed in room 315 (two queen beds) on the marina side. My room was very clean. I saw numerous housekeeping staff throughout my stay and they always had a smile. That may seem an odd note, but I had a contrary experience at a higher end, historic hotel the week prior.

The building is a bit noisy and a bit dated though. The street traffic was quite loud in my room and I could easily hear anyone walking down the hallway or talking in adjacent rooms. I didn't mind the outdated decor as others might as everything was very clean and the staff was super helpful and friendly.

Angelo at the front desk set up my business dinner at The Chart House down the street which afforded us a beach-side table, personalized menu welcoming our group, and a free dessert. It was very nicely done!