Arrived here just to get a good night's rest. The first thing I noticed is that the room was clearly not clean, it looked like the people cleaning the rooms just did a quick once over, and called it good. So, after taking a shower in a shower that was improperly installed and you had to step almost a foot up and down to get in and out of it was time to get some rest. During the night I kept itching all over. I woke up, turned on the lights and had spotted bed bugs! I reported this to the staff and was told they are taking care of the issue. If they were aware of the problem, why did they rent me the room?! Then to make matters worse, the office looked like it was being remodeled with strange guys working on it that kept inappropriately staring at me. They looked like people off of the street and not from a reputable company. The manager of this place needs to do some serious house cleaning and spend some time and money fixing things up. On a positive side of things, there was a breakfast, so that was nice. The lady working in the morning with the grey hair was nice, and did help me when I lost my key. There was also a gentleman that was there in the lobby with her that helped me with my computer to connect to the internet as well who happened to be working there to fix things at the time and was helpful. However, due to the dirty rooms, and feeling like I spent the night in the twilight zone, I will never stay here again.
Check the room first if you are going to stay here.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 25, 2013
Thank you for your review, we do appreciate your buisness, i can assure you that our property does not have bed bugs, we have been inspected and i can assure ou it is false, we hope you decide to stay with us again in the future, thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.