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“Room needs maintenance / good cleaning.” 3 of 5 stars
Review of Super 8 Redlands

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Super 8 Redlands
2.0 of 5 Motel   |   1160 Arizona Street, Redlands, CA 92374-2816   |  
Hotel amenities
Ranked #7 of 9 Hotels in Redlands
Hemet
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Room needs maintenance / good cleaning.”
3 of 5 stars Reviewed October 23, 2013

Room is in need of some general maintenance, carpets were in need of cleaning and the walls need paint.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8redlands, Manager at Super 8 Redlands, responded to this review, October 25, 2013
thank you for your review, we are going through a remodel of our property but we do thank you for your concerns and we are taking care of them one by one, we hope you continue to stay with us in the near future, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
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    27
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See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Santa Rosa, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 18, 2013

Arrived here just to get a good night's rest. The first thing I noticed is that the room was clearly not clean, it looked like the people cleaning the rooms just did a quick once over, and called it good. So, after taking a shower in a shower that was improperly installed and you had to step almost a foot up and down to get in and out of it was time to get some rest. During the night I kept itching all over. I woke up, turned on the lights and had spotted bed bugs! I reported this to the staff and was told they are taking care of the issue. If they were aware of the problem, why did they rent me the room?! Then to make matters worse, the office looked like it was being remodeled with strange guys working on it that kept inappropriately staring at me. They looked like people off of the street and not from a reputable company. The manager of this place needs to do some serious house cleaning and spend some time and money fixing things up. On a positive side of things, there was a breakfast, so that was nice. The lady working in the morning with the grey hair was nice, and did help me when I lost my key. There was also a gentleman that was there in the lobby with her that helped me with my computer to connect to the internet as well who happened to be working there to fix things at the time and was helpful. However, due to the dirty rooms, and feeling like I spent the night in the twilight zone, I will never stay here again.

Room Tip: Check the room first if you are going to stay here.
See more room tips
  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8redlands, Manager at Super 8 Redlands, responded to this review, October 25, 2013
Thank you for your review, we do appreciate your buisness, i can assure you that our property does not have bed bugs, we have been inspected and i can assure ou it is false, we hope you decide to stay with us again in the future, thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 9, 2013

I rented a room for almost two weeks. The room was nice and clean, and staffs were very friendly and helpful. The room I stayed had a brand new LCD TV, which was beyond my expectation considering the price, and they provided free high speed WiFi.

There were a few things that I need to complain. The microwave did not work, and the ac was old and noisy. Most importantly, be aware: THEIR WIFI IS NOT SECURE. During the first week of my stay, I found that my accounts on a few website were cracked by some hackers. Try NOT to use their free WiFi for any online shopping or social media...

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8redlands, Manager at Super 8 Redlands, responded to this review, October 25, 2013
Thank you for your review we do appreciate your buisness, we do apologize about the inconvienance we will be sure to accomadate all your needs upon your next stay with us here at the super 8. thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed September 23, 2013 via mobile

Nice stay for a day. Girl at front was very friendly and helpful. Just wish the rooms had a closet and ironing board but other than that, it did the job. Had a fridge and microwave And nice location, next to shopping areas and restaurants

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8redlands, Manager at Super 8 Redlands, responded to this review, September 25, 2013
Thank you for your review, we do appreciate your business, our front desk personnel also would like to thank you for your review, we hope you continue to stay with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Redlands

Address: 1160 Arizona Street, Redlands, CA 92374-2816
Location: United States > California > Redlands
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Redlands
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Redlands 2*
Number of rooms: 80
Official Description (provided by the hotel):
The Super 8 in Redlands is a family owned business, with friendly staff. We are located right off the 10 fwy. Very close(walking distance) to dining and shopping areas. We are a great place to come stay and vacation and relax by the pool. You can also grab a bite early morning without leaving the property and enjoy our continental breakfast and coffee. We hope you come stay soon, we are always open. ... more   less 
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Also Known As:
Super 8 Redlands Hotel Redlands
Super Eight Redlands
Redlands Super Eight
Redlands Super 8

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