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Country Inn & Suites San Bernardino/Redlands
3.0 of 5 Hotel   |   1650 Industrial Park Ave, Redlands, CA 92374   |  
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Ranked #3 of 9 Hotels in Redlands
Certificate of Excellence 2014
London, United Kingdom
Top Contributor
110 reviews 110 reviews
101 hotel reviews
Reviews in 90 cities Reviews in 90 cities
112 helpful votes 112 helpful votes
“Good Value”
4 of 5 stars Reviewed October 6, 2013

Stopped off for one night, and was pleasantly surprised to find a very comfortable, clean and well-maintained hotel conveniently located beside that highway from hell, the snails pace i-10 out of LAX. Excellent value for the money, great breakfast, and very very helpful front desk staff. TY guys!

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Manager at Country Inn & Suites San Bernardino/Redlands, responded to this review, October 15, 2013
I am extremely happy you enjoyed yourself at the Country Inn & Suites. We hope you will stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
    100
    44
    13
    3
    6
See reviews for
70
27
16
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
London, United Kingdom
Top Contributor
143 reviews 143 reviews
26 hotel reviews
Reviews in 41 cities Reviews in 41 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 5, 2013

We stayed here a couple of days for a visit to the Esri HQ nearby. It was a nice hotel with large rooms and good service. The breakfast was however a bit limited, but there is an IHOP next to the hotel. The hotel is right next to the freeway which is good for connectivity, but makes it a bit noisy at times.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Manager at Country Inn & Suites San Bernardino/Redlands, responded to this review, October 15, 2013
Thank you for the nice review of our hotel. If you are ever in the area , we hope you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 2, 2013

to be honest, this was not my first choice. i was assigned to work on a project at the last minute and all of the hotels that i normally choose were all booked. its usually hit or miss when you make last minute reservations. for me, this was a solid hit. everything at least for me worked out better than my expectations so much so that i intend to stay here for the duration of the job.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites San Bernardino/Redlands, responded to this review, September 4, 2013
Thank you for taking the time to write such a nice review of our property. We look forward to you spending your time in Redlands with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 2, 2013 via mobile

My room was very nice, the bathroom was spotless and the bed was very comfortable. Free wifi worked well. The hotel is just off the freeway and my window faced the freeway, but I could not hear any traffic noise.

Front desk staff were very friendly and always smiling.

One of our party had a problem with their toilet "running" and the staff took care of it promptly.

We were very pleased with our weekend experience.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites San Bernardino/Redlands, responded to this review, September 4, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Maria, California
2 reviews
5 of 5 stars Reviewed September 1, 2013

We stayed here because of a wedding at Edwards Mansion, and we are so glad we did. The hotel far exceeded our expectations, and we have nothing but complimentary things to say about our experience. The hotel was so well kept, and clean, and spacious. Each room was large, but we stayed in the 2 rm suite, which had a bedroom with doors, so my snoring husband didn't disturb me while I slept on the sofabed in the living area. Our amenities were perfect in the suite...kitchen with everything we needed. The walls seemed thicker than normal, because I did not hear my neighbors, which is my usual problem at hotels. The breakfast area is awesome, and each evening they have a social event, with 2 free drinks for each guest. This hotel has a workout room, a nice pool, and very well kept grounds. The best part, I must say, was the staff. Every single one of them were professional to the highest level, extremely friendly and there for anything and everything. They truly made us feel like we were very important and we were their priority. Amazing hotel experience. I will definately return while in the area.

Room Tip: The 3rd floor rooms can only be accessed by 3 floor quests. So if you want less traffic, 3rd floor...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites San Bernardino/Redlands, responded to this review, September 4, 2013
Thank you for taking the time to write such a delightful review of our property and staff. Our staff takes pride in assuring each guest feels welcomed and comfortable at our hotel. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2013

We had a family reunion in Redlands and ended up with six families staying at this property. We found the accommodations very comfortable, well suited for small groups to visit in the lobby and for all our families to meet in the dining area for breakfasts. They even allowed our group to use a meeting room for lunch one day.

The sleeping rooms were very roomy and well appointed. The property was located close to the freeway but we did not hear any road noise from inside our room or in the lobby area.

The property is located close to several restaurants that one can walk or drive to. All in all I highly recommend this place and would stay here again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites San Bernardino/Redlands, responded to this review, August 30, 2013
Thank you for taking time to review our property in such a positive manner. I am very happy you enjoyed your stay with us, as well as sharing your wonderful experience with future guests. We hope you will say with us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed August 16, 2013

We were in need of a "pet friendly" hotel at the last minute and Country Inn & Suites was suggested to us by the proprietors of the hotel where we usually stay when we're in Redlands visiting family. I was able to get a room at the last minute on a Saturday night and upon our arrival, we were well cared for throughout our brief stay. The girls at the front desk were extremely fast and friendly and the lobby and room had a comfortable, "homey" ambiance that appealed to us. Our room had everything we could ask for and was well worth the price. The jacuzzi was a welcome relief and the breakfast topped off an all-around great experience! We'll definitely stay again when we're in Redlands!

Room Tip: I've only stayed in one room but it was huge, clean, quiet, well lit and had everything we could...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites San Bernardino/Redlands, responded to this review, August 30, 2013
Thank you very much for such a great review. Our team at the Country Inn & Suites takes pride in serving each of our guests to their fullest potential. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites San Bernardino/Redlands

Address: 1650 Industrial Park Ave, Redlands, CA 92374
Phone Number:
Location: United States > California > Redlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Redlands
#3 Family Hotel in Redlands
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites San Bernardino/Redlands 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Country Inn & Suites San Bernardino/Redlands Hotel Redlands
Country Inn And Suites San Bernardino/Redlands
Country Inn Redlands
Redlands Country Inn
Country Inn San Bernardino

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