The manager Shawn was very attentive and helpful as was his staff. My daughter called and spoke to Alex about her need for a safety pin. Alex located a sewing kit for her that contained this. Shawn was always busy helping and making sure that everyone was happy. Both gentlemen smiled and were very polite. The only thing I would like they do not have is organic food. Indoor pool and jaquizzi was nice too. All was very excellent!

Shaun is always friendly, cheerful and helpful whenever I call, which is frequently. It is a favorite place to stay by our office staff whenever they are in the Redlands area every 3-4 months. They even know us by name!

There is not much to choose from, in the way of hotels, in this area, but I was pleasantly surprised at this hotel. The hotel is a little dated, but clean and has what I needed. The room was large, included a desk, flat screen TV, microwave & mini frig, sofa, and comfortable bed & pillows. There were plenty of outlets and the WiFi was good. There was a vinyl (?) odor in my room, and the housekeeper working in the next room spayed air freshener for me, but the odor lingered. I got used to it and only noticed it when entering the room. I was too settled in to request a move and it wasn't that offensive. I didn't go to the free breakfast buffet or use the multi-colored lighted pool, but I did use the 24-hour fitness center. The equipment is very old and it's sparsely furnished with free weights and only 1 each of treadmill, bike & stair climber. There was only 1 towel and it was used. This was the case my whole stay. Although the hotel and rooms are clean, I think the fitness center is forgotten about. Maybe it is not used that often? The check-in clerk (I didn't get his name) was very accommodating when I arrived before check-in time. He found me a ready room in a quiet location. He was very professional and welcoming. I would stay there again, but I really think they need to update the fitness center.

This is a well cared for hotel, my room was beautiful and smelled great, management was friendly and, very accommodating. Breakfast was great vegetarian friendly. This is my stop next time I am in town. My only problem is that there where some crazy folks who stayed up all night running around and making noise until about 3am in the morning.