Shaun is always friendly, cheerful and helpful whenever I call, which is frequently. It is a favorite place to stay by our office staff whenever they are in the Redlands area every 3-4 months. They even know us by name!

There is not much to choose from, in the way of hotels, in this area, but I was pleasantly surprised at this hotel. The hotel is a little dated, but clean and has what I needed. The room was large, included a desk, flat screen TV, microwave & mini frig, sofa, and comfortable bed & pillows. There were plenty of outlets and the WiFi was good. There was a vinyl (?) odor in my room, and the housekeeper working in the next room spayed air freshener for me, but the odor lingered. I got used to it and only noticed it when entering the room. I was too settled in to request a move and it wasn't that offensive. I didn't go to the free breakfast buffet or use the multi-colored lighted pool, but I did use the 24-hour fitness center. The equipment is very old and it's sparsely furnished with free weights and only 1 each of treadmill, bike & stair climber. There was only 1 towel and it was used. This was the case my whole stay. Although the hotel and rooms are clean, I think the fitness center is forgotten about. Maybe it is not used that often? The check-in clerk (I didn't get his name) was very accommodating when I arrived before check-in time. He found me a ready room in a quiet location. He was very professional and welcoming. I would stay there again, but I really think they need to update the fitness center.

This is a well cared for hotel, my room was beautiful and smelled great, management was friendly and, very accommodating. Breakfast was great vegetarian friendly. This is my stop next time I am in town. My only problem is that there where some crazy folks who stayed up all night running around and making noise until about 3am in the morning.

From the time we arrived we were treated as VIPs. They up graded our room to the top floor in the quiet area. Our room was big & spacious. The night shades are so efficient, we were able to sleep well into the mornings.
I love the idea we can even open the windows for fresh air; no other hotel we stay at has that option.
There are so many choices for breakfast even for vegetarians, its hard to choose what to eat. Everything was found clean and tidy.
We had an awesome time visiting family for the Holidays & then coming back to what felt like a resort (not a hotel) to just chill & relax.
We will diffidently stay there again.