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“Wouldn't stay anywhere else while in Redlands!” 5 of 5 stars
Review of Ayres Hotel Redlands

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Ayres Hotel Redlands
3.0 of 5 Hotel   |   1015 W Colton Ave, Redlands, CA 92374   |  
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Ranked #1 of 9 Hotels in Redlands
Certificate of Excellence 2014
GreenLeadersGold level
Laurie, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Wouldn't stay anywhere else while in Redlands!”
5 of 5 stars Reviewed March 31, 2014

Enough said! The hotel is clean, very well maintained. The staff are gracious and accommodating. Whatever you need to make your stay an excellent one, they are there to make it happen. I've stayed as many as 14 days at one time and it starts to feel like your coming home at the end of a workday. My only negative are the pillows, too soft, but lots of them!
The wine and cheese from 5 - 7 weekdays, is a welcome relaxation by the end of the day too.
Wouldn't stay anywhere else while in Redlands!

Room Tip: I especially like the rooms in the courtyard
See more room tips
Green Features: New to California, but the key card in the slot by the door to turn the lights on in the most of the room is a great idea. If I forget to turn off a light
  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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584 reviews from our community

Traveler rating
    418
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • Any
English first
Santa Rosa, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2014

We had a great room right near the pool. We enjoyed the covered patio. Monday - Thursday they had Happy Hour from 5 - 7 with free wine and cheese, it was a pleasant surprise. The room was large and spotlessly clean. There were several restaurants near by.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Arizona
1 review
4 of 5 stars Reviewed March 26, 2014

We arrived after a half days drive. We were pleasantly surprised by the hotel. The staff were super nice and very welcoming. Our room was clean and comfortable. In the morning they have a huge complimentary breakfast. I'd definitely stay here again. Just make sure you ask for a room away from the highway!

Room Tip: Ask for a room away from the highway.
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2014

Would recommend staying here. The property is clean and comfortable. They have unique energy saving devices in the room....which utilizes the room key.

They offer a special rate for University of Redlands

Room Tip: Ask for interior room.....not on Freeway side
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this review, March 25, 2014
Dear ckm444,

We are always happy to accommodate friends and family of the University of Redlands. Our hotel prides itself on being a green leader and as energy efficient as possible so it is very important to save in energy when we can. We are pleased to know you enjoyed this feature. We hope to see you another time soon and thank you again.

Warm Regards,

Rachel Kieng
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poway, California
1 review
3 of 5 stars Reviewed March 23, 2014

The breakfast was not very good and it didn't have many healthy choices. The bananas were all brown and the fruit was limited and somewhat soft. There weren't any fresh made hot cereals, only sugar types. I found it odd not to have non fat milk either. There need to be more choices for ppl eating healthy!! maybe bran muffins , granola, and such .. .

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this review, March 24, 2014
Dear Gwen D,

Thank you for taking the time for writing us such a candid review. Please accept our sincerest apologies that you were not completely satisfied with the full American breakfast buffet. We are sorry that you did not find a variety of healthy meal choices and that you were unhappy with the fruit quality. Rest assured, your feedback is greatly appreciated and will be kept in mind when making improvements to the hotel. We hope that you will choose to stay with us again.


Safe Travels,

Rachel Kieng
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 22, 2014

Two friends and I were traveling to the beach in San Diego California when a tanker truck lost his hoses. I couldn't avoid hitting them and I had a major blow out. The tow company dropped us off at the hotel next to the Lincoln dealership. We were so exhausted. The beds were so comfortable and the room was beautiful. The staff was great and so nice. We had a free breakfast that next morning and was back on the road. I highly recommend this hotel to anyone.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this review, March 27, 2014
Dear bluederseryrose,

We apologize for the circumstances in which you had to undertake before your stay with us but we are very glad that we were able to make the night comfortable and relaxing after such a hard night. I am glad that you found our team members to be friendly and that you enjoyed our complimentary breakfast as well. We hope you will have the chance to return under happier conditions.

Safe travels,

Rachel Kieng
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale. Calif
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 20, 2014

The interior pool area is very enjoyable. I was sorry that I had not brought my grandchildren. There is also a covered patio adjacent to the pool with comfortable chairs. The breakfast has made to order eggs, omelettes, etc. The staff is very polite. We could not figure out something in the room and someone was there to assist within
4 minutes. We enjoyed or stay so much that we booked again for next month.

Room Tip: My wife has difficulty with stairs so we chose downstairs interior facing the pool
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this review, March 27, 2014
Dear Firemankerry,

We are so happy we had the chance to welcome you to our hotel! Our team is always happy to assist you with all your needs, and we are glad that we were able to help you so promptly. We are also thrilled to hear that you have already booked another stay with us and we are so pleased we will be able to welcome you again. Thank you again for your kind review.

Warm regards,

Rachel Kieng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ayres Hotel Redlands

Address: 1015 W Colton Ave, Redlands, CA 92374
Phone Number:
Location: United States > California > Redlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Redlands
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Redlands 3*
Number of rooms: 107
Official Description (provided by the hotel):
Ayres Hotel Redlands combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. At our green certified hotel, you’ll find all of the luxurious guest rooms at Ayres Hotel Redlands are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, hand held hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. At our convenient Redlands, CA location you are in the heart of all the city has to offer. Take a stroll through historic Downtown Redlands or visit your student at the University of Redlands. If you are in need of some fresh air, the Ayres Hotel is close to Smiley Park and Kimberly Crest House & Gardens. Catch a show at the California Theater of the Performing Arts or place your bets at nearby San Manuel Indian Bingo and Casino! ... more   less 
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