Pros
Clean rooms and bathrooms.
Comfortable beds.
Functional desk and swivel chair
Rooms extra large
Super friendly front desk staff
Convenient location
Quiet rooms -- effective soundproofing
Good breakfast offering -- fresh fruit, cereal, eggs, waffles, yogurt, muffins, juice, coffee and made-to-order omelets.


Cons
WiFi non functional during full booking. I was unsuccessful for 2 nights in logging on. Three networks were available with good signal strength, but my iPad got kicked off of them continuously after 5 to 10 seconds. A family member in the room next to us had same issue.
Breakfast area is too small for a full guest booking. The 12 tables were insufficient. Moreover, the room was too small for the tables and chairs, making it difficult to impossible to maneuver about the room. An overflow conference room filled to capacity, too. The outdoor seating was too cold with winter temps in 40s.
The food counter is L shaped, creating crowded conditions for guests trying to reach food.
Coffee urns too small for large number of guests. Staff was challenged to refill the coffee supply in a timely fashion.

Stayed here a night before driving up to big bear to ski. Great place to stay during the holidays when hotels on the mountain are booked. I've stayed in a lot of hotels for business and was pleasantly surprised with the decor and relatively upscale feeling of the room. Two kids, the wife and I stayed in a king fireplace suite and there was plenty of room for us to hang out comfortably. Room also had a fridge, microwave, and fast internet. Staff was friendly and professional. Breakfast was ok...but included in the price of the room. The hotels with memorable breakfasts for me have salmon included in the buffet so my standards for food may be higher than normal. Also had fast internet in the dining area. GREAT overall and this would be my #1 choice if staying in Redlands again.

The room was clean and very comfortable. Lots of considerations have been made to keep the hotel very eco friendly without sacrificing any comfort at all. The service was welcoming and friendly. The hotel property itself was very nice and very well taken care of. And the complimentary breakfast was the best I've ever received with a full service omelette bar! We stayed here on a trip to big bear because everything on the mountain was booked, but we got so much more for our money at the Ayes and I'm very happy we found it. We'd stay there again without a doubt