Dishonest workers...we used the valet service which was free if you stay at the hotel. They hit the curb ruining our expensive wheels. Nothing was said to us when we picked up the car. We went inside talked to management, were shown the video of the incident and were still denied payment for our claim. Management excuse...they were a new hotel and still being trained...at our expense.
- Official Description (provided by the hotel):
- We look forward to welcoming you to Win-River Resort & Casino, where we treat our guests like family. Our resort in Northern California has been created with the young at heart in mind. Enjoy friendly service, a wide variety of events and activities ideal for everyone, and welcoming accommodations at this exciting new resort destination in Redding. Our resort offers a variety of room accommodations; ranging from our well-appointed standard rooms to our luxurious deluxe suites. We have an outdoor heated pool, arcade, gift shop, state-of-the-art work out facility, free Wi-Fi and a complementary business center. Our hotel is 100% non-smoking. Accommodations are subject to availability and blackout dates. Credit card required to guarantee room. Guests are responsible for all taxes, fees, and upgrades. Must be 21 years old with valid I.D. Management reserves the right to change, modify, or cancel offer, promotion, or campaign without prior notice. ... more less
- Reservation Options:
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