We had an awful experience with the front desk staff at this hotel.The lady checking us in was terribly rude and spoke to us in a very condescending attitude and refused to give out a second key card to one of the other couples travelling with us.A room with 2 adults always gets 2 key cards.And this woman for some strange reason was actually arguing that in all her years of hotelier experince has never had to hand out second key cards.The manager Gene takes the cake too in rudeness.When coming out of his room to see what was going on and to instead smooth waters and calm down his customers he instead started defending his staff and her rudeness.We were all travelling with kids and were on a 9 day road trip and in none of the other 6 hotels we stayed in did we have to endure such an attitude from the staff .
The hotel also stinks literally,The hallways and the main lobby have this overpowering stale,moldy smell.I highly recommend finding a different place to stay in,in Redding.
- Official Description (provided by the hotel):
- The Comfort Inn® is scenically located in the shadows of Mount Shasta, surrounded by beautiful mountains and recreational areas. This Redding, CA hotel is also close to the Win-River Casino, the Redding Convention Center, the Redding Aquatic Center, and the landmark Sundial Bridge at Turtle Bay Exploration Park. ... more less
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- Also Known As:
- Comfort Hotel Redding
- Comfort Inn Redding
- Redding Comfort Inn