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“We had an awful experience and would never recommend staying here” 1 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   850 Mistletoe Lane, Redding, CA 96002 (Formerly Grand Manor Inn)   |  
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Ranked #15 of 40 Hotels in Redding
Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
“We had an awful experience and would never recommend staying here”
1 of 5 stars Reviewed August 28, 2011

We had an awful experience with the front desk staff at this hotel.The lady checking us in was terribly rude and spoke to us in a very condescending attitude and refused to give out a second key card to one of the other couples travelling with us.A room with 2 adults always gets 2 key cards.And this woman for some strange reason was actually arguing that in all her years of hotelier experince has never had to hand out second key cards.The manager Gene takes the cake too in rudeness.When coming out of his room to see what was going on and to instead smooth waters and calm down his customers he instead started defending his staff and her rudeness.We were all travelling with kids and were on a 9 day road trip and in none of the other 6 hotels we stayed in did we have to endure such an attitude from the staff .
The hotel also stinks literally,The hallways and the main lobby have this overpowering stale,moldy smell.I highly recommend finding a different place to stay in,in Redding.

Room Tip: Stay away from this hotel.
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  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    38
    41
    21
    8
    9
See reviews for
38
38
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Sammamish, WA
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 27, 2011

Had the worst customer service at the front desk including communication with the manager. Not sure how they are still keeping their job.

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Top Contributor
293 reviews 293 reviews
58 hotel reviews
Reviews in 116 cities Reviews in 116 cities
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed August 13, 2011

Wonderful! Big clean luxurious room. Best Comfort Inn we have ever stayed at! Great breakfast and close to all Redding attractions, especially the world famous Sundial Bridge. The woman on the desk was vert helpful. Great price too!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eureka, California
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 7, 2011

This is our second time staying at this hotel and both times it was a nice experience. The rooms are large in size and the pool is warm and clean. There is a hot breakfast, but get there early if you want to eat in the breakfast room since it is rather small. The front desk staff is friendly and helpful.

Room Tip: If you want a room with an outdoor balcony request a room in the front of the building.
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo, Canada
Top Contributor
179 reviews 179 reviews
41 hotel reviews
Reviews in 54 cities Reviews in 54 cities
171 helpful votes 171 helpful votes
2 of 5 stars Reviewed July 29, 2011

We stay in Comfort Inns on a regular basis. This hotel looks nice from the outside and online. We booked online. The bed was comfortable and the room was quiet. The cleanliness standards here are just average. The real problem here , for us, was the heavy cleaning chemical smells and the putrid odors in the elevator. The Breakfast offerings were below the Comfort Inn norms. We would definitely not stay here again. This hotel is below our standards.

  • Stayed May 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
allen, tx
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 8, 2011

This comfort inn is very nice. The room are overly large with a couch and two chairs. The room also had a balcony you could sit on and watch the sunset. It was very quiet, and had very comfortable beds. My wife and I would stay here again.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novato, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2011

Love Gil and the rest of the gang! I am treated like a queen and of course love it! Go there, you won't be disappointed!

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 850 Mistletoe Lane, Redding, CA 96002 (Formerly Grand Manor Inn)
Phone Number:
Location: United States > California > Redding
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 40 Hotels in Redding
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 70
Official Description (provided by the hotel):
The Comfort Inn® is scenically located in the shadows of Mount Shasta, surrounded by beautiful mountains and recreational areas. This Redding, CA hotel is also close to the Win-River Casino, the Redding Convention Center, the Redding Aquatic Center, and the landmark Sundial Bridge at Turtle Bay Exploration Park. ... more   less 
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Also Known As:
Comfort Hotel Redding
Comfort Inn Redding
Redding Comfort Inn

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