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“Relaxing stay” 4 of 5 stars
Review of Omni Rancho Las Palmas Resort & Spa

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Omni Rancho Las Palmas Resort & Spa
4.0 of 5 Resort   |   41000 Bob Hope Drive, Rancho Mirage, CA 92270   |  
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Ranked #3 of 8 Hotels in Rancho Mirage
Indiana, Pennsylvania, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Relaxing stay”
4 of 5 stars Reviewed February 2, 2014

This was the site of a professional meeting. The meeting facilities are very nice. The guest rooms are satisfactory and clean. Reading some reviews on TripAdvisor prior to arrival made me a little apprehensive but once arrived at the resort I found the reviewers were very nit-picky and just wanted to complain about something. All the resort staff were very helpful and friendly. The food was typical for a resort, mostly good and overpriced, but there are a lot of very good restaurants nearby. Pools and spa are very nice

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, February 5, 2014
Dear Frank,
Thank you for taking the time to post your review on TripAdvisor! It's great to hear that you enjoyed our resort as the site for your meeting and that our staff was able to meet your expectations. We hope to see you again soon for a vacation!
Sincerely,
Omni Rancho Las Palmas Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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Scottsdale, Arizona
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2014

Great place to stay. Our room was on the golf course fairway, with a large balcony, very comfortable king bed and a room bar. Live entertainment and a most accommodating staff, plenty of flowers and fire pits for the evening cocktail in a delightful atmosphere.
The staff deserves a special note, they were exceptional. Absolutely exceptional.

Room Tip: The distance from the room to the restaurant was farther than we expected. Walking distance yes, bu...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, February 5, 2014
Dear Jim,
Happy birthday and thank you for posting your review! We're so glad you enjoyed your stay with us and that our staff went above and beyond to assist you during your stay. We hope to see you again for your birthday next year and with a more convenient room location for you.
Sincerely,
Omni Rancho Las Palmas Resort & Spa
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Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 30, 2014 via mobile

Huge grounds, great lazy river in the splashtopia area, excellent place to spend an afternoon hanging out with the kids and a book. Excellent poolside drink and food service, couldn't believe how often they came by. Live music most nights at the blu ember patio, worth a look. I had a hot stone massage at the spa and the experience there was very good too. Leave your bags in the car when you check in, you can drive up and park right next to your room. Decent breakfast buffet on the weekends. Excellent central location, close to most of the shopping areas, right across the street from The River restaurant and theatre area. Only reason I rated it a 4 instead of a 5 is the rooms were a little tired, in need of a reno or refresh. Despite this, I would stay there again for the amenities. Great place to stay with children, mine are both teenagers and they enjoyed it too.

Stayed January 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, February 5, 2014
Dear 56wadex,
Thank you for taking the time to post your review on TripAdvisor! We're so glad you and your family enjoyed your stay with us and took advantage of everything our resort has to offer. We hope to welcome you back again soon during your next visit to the desert!
Sincerely,
Omni Rancho Las Palmas Resort & Spa
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Marina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

Excellent overall experience- professional and friendly staff. Beautiful venue, with well kept grounds. Rooms are large and clean, most comfortable bed I've slept in away from home! Additionally the food was excellent. My trip was for business however I will return for a personal stay based on my experience.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, February 6, 2014
Dear Charissa,
Thank you for posting your review on TripAdvisor! It's great to hear that you enjoyed everything about your stay with us and that you got a good night's sleep away from home. We look forward to welcoming you back again soon for your vacation!
Sincerely,
Omni Rancho Las Palmas Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskegon, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2014

Great location. Lots to do at the resort and in the surrounding area. Awesome golf! Rooms could have been a little fresher. (a little musty) Food, pool, exercise facility were all wonderful! Music at night by the pool was incredible. Lots of fun.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, February 6, 2014
Dear Jeff,
Thank you for posting your review! We're glad you enjoyed our golf course and the nightly music. We hope to welcome you back again soon!
Sincerely,
Omni Rancho Las Palmas Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherman, TX, United States
1 review
5 of 5 stars Reviewed January 29, 2014

The facilities were beautifully landscaped and the accomodations were very clean and comfortable. The staff and service was impeccable with an excellent selection of food and beverages. The golf course ( 27 holes ) was wonderfully maintained and staffed and our group enjoyed the stay immensely.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, February 6, 2014
Dear Chris,
Thank you for taking the time to post your review on TripAdvisor! We're so glad you your stay with us and that you were pleased with everything we had to offer during your group event! We hope to welcome you back for another stay again soon!
Sincerely,
Omni Rancho Las Palmas Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 28, 2014

Stayed her in Winter 2013/14 with wife and 4 kids. Going in we honestly had pretty low expectations as we had walked through the hotel a few years ago and weren't that impressed.

However this trip and the resort were fantastic. The resort is now very clean and the Common areas are great. The layout is like some other Palm Desert area hotels with many 2 story buildings around the property with many on the golf course and around the pool area. We had connecting rooms on the golf course and the rooms were tastefully decorated and updated nicely. They are still a little dark but hard to avoid with this style of architecture. We had a walk out with a nice patio area overlooking the golf course. One thing that definitely should be fixed is the best, they are way too hard. Coming from a Hyatt before this and their great beds all of us had a hard time sleeping on these.

The grounds around the resort are great. Lots of green space and the kids played alot of football, etc. outside. The plaza area by the entry is great. It has a little market, lots of firepits and heaters, the nice restaurant, and a bar. We enjoyed sitting out here nearly every night we were there. The adult pool is also in this area but we didn't use it but it also looked very nice. We also happened to be there for 12/31 and the hotel put on a nice kid's buffet new years with arcade and dancing with the celebration at 9 PM. They also offered a more formal adult only party. The arcade was temporary setup and could have been better. The hotel could use a permanent arcade for all the kids that were there.

Splashtopia appears small at first glance but is really nice. The waterslides aren't real long but you can get going pretty fast on them. Even my 13 year old loved them. They also have a very warm lazy river and a warm traditional pool and a couple of hot tubs. Excellent service and helpful little store there. One thing is that Spashtopia was crowded and the river full frequently. I know it probably never will happen but this area could use another river/pool combination to separate the crowd. The deck area is also not that big so all the chairs were frequently full. These are minor complaints as the kids really enjoyed the pool.

Location is excellent. It is in Rancho Mirage directly across the street from the River Shopping Complex. This is very convenient as there are many restaurants, few shops, and a movie theater all withing easy walking distance. Also if you like to walk neighborhoods the resort is inside the Rancho Las Palmas country club so there are many streets for walking along the golf course.

All in all a fantastic trip and rate this hotel highly.

Spas

Room Tip: Pool can be busy so rooms on the pool are very convenient but not very private and get alot of dayti...
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  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, February 6, 2014
Dear Mctcfitz,
Thank you for posting your review on TripAdvisor! We're so glad you and your family enjoyed your stay with us and that you were pleased with everything we had to offer and that your kids enjoyed Splashtopia. We love that the River is right across the street for our guest's convenience. We hope to welcome you back again soon!
Sincerely,
Omni Rancho Las Palmas Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Rancho Las Palmas Resort & Spa

Address: 41000 Bob Hope Drive, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rancho Mirage
#2 Family Hotel in Rancho Mirage
#2 Spa Hotel in Rancho Mirage
#3 Luxury Hotel in Rancho Mirage
#3 Romantic Hotel in Rancho Mirage
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Rancho Las Palmas Resort & Spa 4*
Reservation Options:
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Also Known As:
Rancho Las Palmas Resort And Spa
Rancho Las Palmas Hotel Rancho Mirage
Rancho Las Palmas Resort Spa
Rancho Palmas Resort
Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA

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