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“Beautiful resort, great location” 5 of 5 stars
Review of Omni Rancho Las Palmas Resort & Spa

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Omni Rancho Las Palmas Resort & Spa
4.0 of 5 Resort   |   41000 Bob Hope Drive, Rancho Mirage, CA 92270   |  
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arkansas
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Beautiful resort, great location”
5 of 5 stars Reviewed November 15, 2013

We stayed here 3 nights at the end of October, everything was perfect. When we checked in, I noticed every staff member at front desk was pleasant, smiling. The services was prompt, friendly. We found great restaurants just across the street, and just a short drive to El Paseo Drive. What could you ask for more than these for a nice get away resort! Will stay here again for sure!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,201 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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English first
Worplesdon, Guildford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 13, 2013

We stayed in the resort from 18th to 25th April this year. It is probably the best place to stay in the desert if you have children because of Splashtopia. We stayed in room 110 which is very central, right by the main plaza which was great for us with a toddler because we didn't have far to go for breakfast in the morning. The only drawback of being so central is the music on a Friday and Saturday night if there is a wedding or a private function. However, it didn't bother us as it stopped at 10am.
This really was a lovely holiday for us and we couldn't fault it. The staff were all so friendly and absolutely gushed over our little boy all the time so, made us feel very special.
Before we booked I read some of the reviews about it being dated and needing a refurb but, we didn't find that at all. Our room certainly hadn't been updated recently but, we didn't go there for an interior design experience. It was clean, comfortable and had everything we needed.

Room Tip: Would recommend any of the rooms in block 100 if you want to be central and like convenience. It wa...
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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United States
1 review
5 of 5 stars Reviewed November 13, 2013

Prime location for Palm Springs area. Close to lots of shopping outlets such as El Paseo Drive & great culinary eats with variety of cuisine selections. There's a lot of things to do across the street at The River that doesn't require driving. Including shopping & restaurants. Wonderful hotel service & amenities. The hotel staff is very friendly & knowledgeable. Rancho Las Palmas is a new member to the Omni family & the service level continues to be excellent.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visalia, California, USA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2013

This is one of the best places we have stayed as a family. We stayed for 2 nights in mid-October. The rooms were elegant and comfortable, and the staff was wonderful. The grounds are so beautiful, after we got the kids to bed, my wife and I just took a stroll around, enjoying the evening.

Their pool is amazing. With a name like "Splashtopia" it has to be right? It's a bit of an annoyance that it requires a wristband to get in, but it's fun enough that I guess non-guests using it would be a problem. There is a large pool and spa, then their's the lazy-river and a second spa, 2 large water slides, and a splash-pad set among a great rock structure in the middle of the lazy river. We spend ALL DAY there with the kids. (ages 1-12). It was FANTASTIC!

We would stay there again in a heartbeat!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Simi Valley, United States
1 review
5 of 5 stars Reviewed November 12, 2013

Our family enjoyed the pool. The lazy river and water slides keep the kids entertained for hours! Highly recommend staying here. Also location is perfect. right across form The River. This was our second visit to this resort.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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San diego, United States
1 review
2 of 5 stars Reviewed November 12, 2013

Golf course grass is YELLOW/WHITE, not green. Again, Golf course grass is not green is Yellow/White. The View Not pleasant at all to see. Restaurant Horrible experience!!!! Horrible! Wait time was communicated 45 min wait. It was 65 minute wait time. Very unorganized. I don't know where to begin. As soon as we sat down everything was extremely, very unprofessional. Manager was training someone around us (other guest were talking to us - how unprofessional the ENVIRONMENT IS) Our waiter came 10 minutes later. The busboy took our drink order, (it should be the waiter. Waiter was in a hurry. Did not pay any attention to us) One of our drink's never arrived. Short staff. I ordered Guevos Rancheros (tortilla was not a tortilla. It was an imitation tortilla. It was a tostada. Menu said is a corn Tortilla) Food very cheap because of $50.00 stay credit. Everyone was in a hurry to serve junk. This is not considered a four star hotel environment.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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Encino, United States
1 review
4 of 5 stars Reviewed November 12, 2013

Splashtopia is amazing. We spent all day there and my kids loved the waterslides, lazy river, beach and splash pad. However, for a family-friendly hotel there were a few things that would've been nice to have. I was surprised that they was no kids' club room in which I could drop off my kids for a few hours. Also, there was a small market but it was not open for dinner. That meant our options were either going to the nice restaurants in the hotel (not an option with toddlers who can't sit still) or room service. Having the Palms Cafe (with grab n go food) open for dinner would've been ideal. The rooms are nice enough, but have zero ventilation. We had to sleep with the patio doors open for most of the night.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Omni Rancho Las Palmas Resort & Spa

Also Known As:
Rancho Las Palmas Hotel Rancho Mirage
Rancho Las Palmas Resort And Spa
Rancho Las Palmas Resort
Rancho Las Palmas Hotel
Rancho Palmas
Rancho Las Palmas Resort Spa
Rancho Palmas Resort
Rancho Las Palmas
Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA
Address: 41000 Bob Hope Drive, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rancho Mirage
#2 Luxury Hotel in Rancho Mirage
#2 Family Hotel in Rancho Mirage
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Rancho Las Palmas Resort & Spa 4*
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