Wonderful experience at the Westin Villas. From the moment I made the reservations with Vitale, the front desk manager, I knew we were in good hands. Check in with Maria made us feel most welcome. We went right to the pool and Ashley served us with a smile. She also gave us many tips on what to see and where to go. Her best suggestion was the Thursday night festival in downtown Palm Springs. We had a blast!
The next day, Vitale called to make sure everything was ok, and gave us a nice surprise . WOW!
The next day, Maria sent up a great snack tray. I am SPG Platinum, and I must say, I have never been treated so superbly as here. My friend, who is not SPG, was quite impressed. I hope the management values the wonderful staff here.
Well done team, you are an example to all of Starwood, we will be back!
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- Also Known As:
- Westin Mission Hills Villas Hotel Rancho Mirage
- Westin Mission Hills Hotel
- Westin Rancho Mirage
- Rancho Mirage Westin
- Westin Mission Hills Villas Rancho Mirage, CA