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“Mistake” 3 of 5 stars
Review of Red Robin Gourmet Burgers

Red Robin Gourmet Burgers
72-797 Dinah Shore Drive, Rancho Mirage, CA 92270
760-324-8310
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Ranked #47 of 91 Restaurants in Rancho Mirage
Cuisines: Hamburgers
Good for: Families with children, Bar scene
Restaurant details
Good for: Families with children, Bar scene
Winston Salem, North Carolina
Senior Contributor
33 reviews 33 reviews
24 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Mistake”
3 of 5 stars Reviewed May 3, 2014

I understand mistakes so I never underrate a restaurant because of an order mistake. However, I do feel that an establishment has an obligation to react properly when a mistake is made. We had 7 in our party. The server was very pleasant and personable. My wife's order of a cheese burger with mayo was late after she was asked at least three time what she ordered. When it came there was no cheese and no mayo. The server said he was going to get the mayo. We never got it. Although we did get an 'I'm sorry' that was the extent of it.

  • Visited May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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61 reviews from our community

Visitor rating
    17
    18
    17
    9
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Cathedral city
Top Contributor
62 reviews 62 reviews
44 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
“Great place for burgers and beer!”
4 of 5 stars Reviewed April 16, 2014

We enjoy eating at this particular location because it's close to home and has great service! Super-friendly staff, good food at an affordable price!

Love their Cobb salad and their clam chowder is wonderful! Their BBQ wrap is awesome!
My husband loves the royal burger & my little one loves the onion rings & mozzarella sticks.

You can tell they have a decent management team there; happy employees, good service, food is consistent.

  • Visited April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PALM SPRINGS, CA
Senior Contributor
25 reviews 25 reviews
22 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Nothing Special & over priced”
3 of 5 stars Reviewed March 6, 2014

Big buns lots of garnishes little meat, about sums it up. Water from what I assume lettuce soaked the bun, Fries were mushy. I won't be back.

Visited January 2014
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palm desert
Contributor
12 reviews 12 reviews
10 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
“A Wonderful Dining Experience”
4 of 5 stars Reviewed December 26, 2013

ate at red robin, rancho mirage, ca and had a wonderful dining experience. sat at the bar, watched the ball game on a big screen and was greeted by friendly staff to take my order -teriyaki burger which comes with unlimited sweet potato fries. yes!!! meal was washed down by two large glasses of beer on tap. i'll be returning soon

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Rancho Mirage, California
Top Contributor
140 reviews 140 reviews
96 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
70 helpful votes 70 helpful votes
“who knew?”
4 of 5 stars Reviewed October 21, 2013

I have not ever been to Red Robin. The service was great, the place very clean, the menu very diverse, the fries a bit well done, the burger delicious. good choice. would go again.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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