We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fresh smelling rooms” 5 of 5 stars
Review of Agua Caliente Casino Resort Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Agua Caliente Casino Resort Spa to your Saves list
Agua Caliente Casino Resort Spa
4.0 of 5 Hotel   |   32250 Bob Hope Drive, Rancho Mirage, CA 92270   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Price
15% off May Midweek!
Ranked #5 of 8 Hotels in Rancho Mirage
Certificate of Excellence 2014
Hesperia, California
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Fresh smelling rooms”
5 of 5 stars Reviewed September 3, 2013

As soon as you get to the elevators, you notice how fresh the air begins to smell. The room was very nice and the bed was extremely comfortable. The bathroom was large and included a very nice tub and a 2nd TV to enjoy while relaxing in the tub.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

356 reviews from our community

Traveler rating
    165
    115
    37
    21
    18
See reviews for
65
152
24
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 3, 2013

I stayed at this hotel last year and I enjoyed it so much that I decided to stay here again this time around. It was a bad idea. I stayed in a room where my neighbors were loud, rude and obnoxious along with their annoying kids who did not shut up the whole night. I contacted the front desk the first time around because the kids have been knocking on my door and run away afterwards. That stopped right after I called. The second time I had to call because you can hear them chatting, laughing and being obnoxious through the wall. It was almost midnight and I could not sleep.
It was very irritating to have to call the front desk twice only to send a security person to shut people up. When I raised my concern with the front desk manager, after I had paid so they don't think I was trying to get a free room, first he tells me he didn't know of the issue, then he says that the manager told him a different story. I suggested grouping people according to their parties, he said they cannot do that. But then he went back and said next time to request a room that's not next to people with kids. But wait a minute, you just said you couldn't do that?!!

Never again....too loud and apparently management and staff doesn't care about the noise.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longboat Key, Florida
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 30, 2013

Was at the casino ten years ago and the energy and over all condition was much better. Maybe because it was August and off season half the machines we're taken off line and they halved the casino floor to player access.

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Top Contributor
103 reviews 103 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 28, 2013

I had a wonderful time with my wife here and were amazed at our large modern room with a TV in the bathroom. I took pictures because words can't say enough. I only ate at the café but it was tastefully decorated and the food was hot an the service was great. Everybody was polite and helpful because I came expecting the worse because of other Indian casinos service record. The closet in the room had a light that came on when you opened it and the refrigerator was not filled with a bunch of high priced junk. You can bring your own beverages too. My only complaint was in the no smoking section they had many of the machines shut down! I would stay here again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Temple City, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 16, 2013

I spent a wonderful solo birthday weekend here. The rooms are very spacious and beautifully appointed. The king-sized bed was plush and comfortable. The bathroom was clean and gigantic. You must take a soak in the huge bathtub as you sip wine and watch the television mounted on the wall, I did. Room service was fabulous, and the staff was nice. The restaurant downstairs was also very good. I had a massage at the spa which was awesome. You can use the other amenities (jacuzzi, stream room, relaxation lounge) both before and after your massage. Overall, an excellent hotel.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 3, 2013

We stayed here for four nights in April 2013 for the second weekend of Coachella .

This hotel was amazing and of course set in the beautiful Rancho Mirage.

Everything to me was large - hotel, rooms, bathroom, pool and amenities.

One of the most memorable parts of the stay were the staff - genuinely friendly, pleasant and provided great service.

If I ever return to the area, I would stay here again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, California
Top Contributor
101 reviews 101 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 31, 2013

Agua Caliente is a very nice place to stay. The rooms are quite large and nicely appointed. Huge, beautiful bathrooms! All of the staff members throughout the resort were friendly and helpful. My husband played golf nearby and loved the convenience of it. We had a great mini-vacation.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Agua Caliente Casino Resort Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Agua Caliente Casino Resort Spa

Address: 32250 Bob Hope Drive, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Rancho Mirage
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Rancho Mirage
#5 Luxury Hotel in Rancho Mirage
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Priceline, Despegar.com, Cheap Tickets and Hotels.com so you can book your Agua Caliente Casino Resort Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Agua Caliente Hotel Rancho Mirage
Agua Caliente Casino Resort Spa Rancho Mirage, CA - California Desert

Owners: What's your side of the story?

If you own or manage Agua Caliente Casino Resort Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.