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“Great Stay for a quick overnight trip” 5 of 5 stars
Review of Hilton Garden Inn Ontario / Rancho Cucamonga

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Hilton Garden Inn Ontario / Rancho Cucamonga
3.0 of 5 Hotel   |   11481 Mission Vista Dr, Rancho Cucamonga, CA 91730   |  
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Fresno, United States
1 review
“Great Stay for a quick overnight trip”
5 of 5 stars Reviewed July 17, 2013

Hilton did a great job in providing a quick overnight stay. When traveling, you always count on the Hilton Hotels to give you a great stay and a fair value. The staff is always helpful and eager to assist you in any way.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, July 31, 2013
Dear Dennis M,
It has been a true pleasure hosting your overnight stay at our hotel. The team takes great pride in providing great service for all of our guests and appreciates your kind words.
Hope to see you again soon!!

Kind Regards,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

192 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Gilbert, United States
1 review
5 of 5 stars Reviewed July 10, 2013

During our last visit to Hilton Garden Inn, we arrived at the hotel after 11pm. The person who checked us in did so in moments as he had everything already prepared for us. In addition, he offered us bottled water (no charge) since we had just finished a 6 hour drive from Arizona. This small guesture was greatly appreciated!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, July 31, 2013
Dear Summer G,
Thank you for taking the time to post a review of your experience at our hotel. Our team is particularly fond on offering small gestures that make your stay that much more enjoyable. We will also be sure to pass along your compliments about your experience to our staff.
We hope to welcome you back in the near future!

Warm regards,
Heather Cristler
Operations Manager
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St. Louis, United States
2 reviews
5 of 5 stars Reviewed July 7, 2013

Excellent location to stay with many accommodations within walking distance. Airport is only minutes away. Never crowded, great staff, good food. Beds are more comfortable than neighboring competitors.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, July 10, 2013
Dear Andrew H,
Thank you so very much for your lovely review. We’re thrilled to hear that you enjoyed your time here at the Hotel, and were able to dine at our restaurant! Thank you for your compliments of our staff we will be sure to pass your kind words along to all of them. Again thank you for sharing your review with us on TripAdvisor, and we hope to welcome you back very soon.

Kind Regards,
Heather Cristler
Operations Manager
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Glendale, United States
1 review
4 of 5 stars Reviewed July 6, 2013

very helpful, professional, courtesy and close to Ontario Mill, our purpose of stay before we head to Vegas. Although we weren't able to use their facility but we definitely will give it a try next time we back. Hostess were very informative and helpful, rooms meets our requirements

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, July 10, 2013
Dear Jonathan I,
Thank you for taking the time to share your thoughts regarding your recent stay with us here on TripAdvisor. It’s a pleasure to read that you enjoyed your stay with us. We are pleased to see that our staff provided you with service that is warm, welcoming and thoughtful. We hope to see you soon. Take Care!

Warm Regards,
Heather Cristler
Operations Manager
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Nassau, Bahamas
1 review
4 of 5 stars Reviewed July 2, 2013

Good location near the major highways, shopping and services. The places to eat nearby are all very good with excellent selection. While you are near major roads no excess noise is in the hotel. Staff are very good and always helpful. if you can avoid rush hours the traffic from the hotel is fast to get to most areas of the east LA region. The Ontario airport is very near and makes an excellent alternative to LAX.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, July 10, 2013
Dear Eric T,
It’s wonderful to hear of your recent experience at The Hilton Garden Inn Rancho Cucamonga. We’re so glad that you enjoyed the properties features/ location! We look forward to welcoming you back soon.


Warmest regards,

Heather Cristler
Operations Manager
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Desert Hot Springs, United States
1 review
5 of 5 stars Reviewed June 24, 2013

Looking for something close to the airport that was quite and a good value? Well this is the place!! No freeway traffic noise or noise from the mall. Room was very nice with king size bed. Parking lot shares space with other hotels around it so it can be hard to find a space right in from but walks were very close.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, June 28, 2013
Dear Michael K,
Thank you for staying with us this month and for sharing your great feedback. We are pleased to see that you enjoyed your stay with us. We hope to welcome you back in the near future!

Warm Regards,
Heather Cristler
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 21, 2013

This is a very nice hotel, the staff was excellent. Very quiet location. Located across from shopping and resturants. Had light bulbs burn out in bathroom notified front desk and it was fixed by the time I returned to our room.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, June 28, 2013
Dear Trip Advisor Member,
We appreciate you writing such a kind review here on Trip Advisor. We are pleased to see you enjoyed you experience and our convenient location. Many of our guests also find that the many local restaurants and malls is a plus! We are happy to hear that your maintenance issue was handled in a timley manner. We hope if you are ever back out in Rancho Cucamonga you will come stay with us again.

Kind Regards,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rancho Cucamonga
#1 Family Hotel in Rancho Cucamonga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
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Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Rancho Cucamonga
Rancho Cucamonga Hilton

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