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“Better than expected” 5 of 5 stars
Review of Holiday Inn Express Ontario Airport - Mills Mall

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Holiday Inn Express Ontario Airport - Mills Mall
2.5 of 5 Hotel   |   9589 Milliken Avenue, Rancho Cucamonga, CA 91730 (Formerly HI Express Ontario Mills-Airport)   |  
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Chicago, Illinois
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
“Better than expected”
5 of 5 stars Reviewed March 8, 2012 via mobile

Very nice place. Our standard room was like a suite. It had a separate sitting area with a sofa, microwave, ref., and TV. The room is tastefully decorated with nice furniture and a comfortable bed. If you are in this area I would definitely stay here.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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73 reviews from our community

Traveler rating
    37
    25
    7
    2
    2
See reviews for
15
24
6
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Sonora, CA
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 22, 2012

We stopped here on a quick trip to see friends and family. The room was very clean and the bed was very comfortable. Good selection of items for breakfast in a pleasant setting. Friendly staff, too. Close to restaurants and shopping. We will stay here again when visiting the area.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worldwide
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 22, 2012

Nice little hotel, rooms comfortable, good internet connection, very good breakfast for the hotel class, plenty of shopping and dining places in walking distance.
Front desk people unfortunately mostly incompetent or not helped by the system to solve minor problems, although some of them try real hard to be helpful.

Room Tip: If you are smoker rooms on the first floor let you walk out for smoking in no time.
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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scottsdale
Top Contributor
86 reviews 86 reviews
49 hotel reviews
Reviews in 49 cities Reviews in 49 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 11, 2012

Very convenient to the airport and restaurants. There were no surprises. It met my very high expectations for a HIE property. I had to make two reservations for a three night stay due to a personal situation. It meant I would have to change rooms for one night. I spoke with the GM, Ms. Keesha Jones who arranged for me to stay in the same room. She is a delightful person to work with, as is the entire staff.

If you enjoy Indian food be sure to visit "Curry Express" across the street from the hotel at 9668 Miliken Ave., suite 101. My wife and I really enjoyed the food. Lunch buffet or dinner menu.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2011

We stayed here while in town for a wedding from 10/28-11/1. The hotel is in a good location near shopping, restaurants and easy commute to surrounding areas. The rooms are nice, clean and updated. The breakfast was good and the dining area is large and comfortable. The staff could be a bit more friendly and accommodating but was OK. The pool was cold and located at the back of the building - not very inviting so we only went to the pool once. Overall all this is a nice hotel and we would stay here again.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Salinas,CA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 1, 2011

I'm pretty sure that this is a remodeled or brand new hotel because the room was SUPER clean and the best we've stayed at. Beds are the most comfortable and the amenities are what we expected. Location is also great because almost everything is within walking distance. I would definitely recommend this hotel to ANYONE!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson, Arizona
Top Contributor
171 reviews 171 reviews
53 hotel reviews
Reviews in 50 cities Reviews in 50 cities
267 helpful votes 267 helpful votes
5 of 5 stars Reviewed August 4, 2011

We had a group of 18 stay on a return trip from Los Angeles at this Holiday Inn Express. The room reservations were correct, check-in was perfect, the rooms exceptionally comfortable, and the breakfast at the usual HI Express standard.

There are several restaurants and shopping centers around this hotel. It was a great choice for our group.

Room Tip: Being a Priority Club member always helps with
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  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Ontario Airport - Mills Mall

Address: 9589 Milliken Avenue, Rancho Cucamonga, CA 91730 (Formerly HI Express Ontario Mills-Airport)
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Rancho Cucamonga
#6 Business Hotel in Rancho Cucamonga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ontario Airport - Mills Mall 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to The Holiday Inn Express Hotel & Suites Rancho Cucamonga. A 100% non-smoking hotel in Rancho Cucamonga, CA, we are the newest Holiday Inn Express Hotel & Suites. We are just 5 minutes from Ontario Airport (ONT), and we offer a complimentary taxi to the Ontario Airport with advanced notice. The unique design of the suites include some with Jacuzzi suited for the needs of business and leisure travelers. Swim year round in our outdoor heated pool, relax in our hot tub or workout in the fitness center. Catch upon work in our business center or in the comfort of your room with our fast & free wireless and wired high-speed Internet. Our two boardrooms, conference rooms and outstanding service make this Holiday Inn Express the place to meet. This nice, upscale hotel is located just minutes from Ontario International Airport, Ontario Convention Center, Ontario Mills Mall, Citizen Business Bank Arena and California Speedway. We are just steps away from over 30 restaurants like Famous Dave's BBQ, Dave & Buster, Red Lobster, Boston s, BJ s Brewery and many more. Businesses near hotel: Mercedes Benz training center, Frito Lay, Coca Cola, BMW training center Attractions near hotel: California Speedway, Scandia, Ontario Mills, Victoria Gardens mallThe Holiday Inn Express Hotel & Suites Rancho Cucamonga - always fresh, always clean, everything you expect and much more. ... more   less 
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Also Known As:
Holiday Inn Express Ontario Airport - Mills Mall Hotel Rancho Cucamonga
Holiday Inn Rancho Cucamonga
Rancho Cucamonga Holiday Inn

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