This hotel has serious hygiene issues. In our first room, it was clear that the sheets to the bed had not been washed. Upon closer inspection we noticed urine stains on the sheets (after finding hair in the shower stall). When I called to request clean sheets, the manager did not seem too concerned. She decided that we should take another room. When she came to our room to help us move, she didn't even want to see the sheets. In the next room, we immediately inspected the sheets. I couldn't tell if they had been washed or not. But then my wife turned over one of the pillows and we saw blood, nasal fluid and hair. At that point we decided to get another hotel. The staff at Hyatt Place did not apologize, nor did they offer to help us find another hotel. They did cancel all charges for the hour or so we were there.
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- Also Known As:
- Hyatt Place Sacramento/Rancho Cordova Hotel Rancho Cordova
- Hyatt Place Rancho Cordova
- Hyatt Rancho Cordova
- Rancho Cordova Hyatt