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“Top notch” 5 of 5 stars
Review of Residence Inn Sacramento Rancho Cordova

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Residence Inn Sacramento Rancho Cordova
3.0 of 5 Hotel   |   2779 Prospect Park Drive, Rancho Cordova, CA 95670   |  
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Ranked #1 of 17 Hotels in Rancho Cordova
Boston, Massachusetts
Top Contributor
68 reviews 68 reviews
45 hotel reviews
Reviews in 49 cities Reviews in 49 cities
41 helpful votes 41 helpful votes
“Top notch”
5 of 5 stars Reviewed September 22, 2013

Very high quality place by any standard. Spotlessly clean, well maintained and recently renovated, the facilities are much higher quality than usual Residence Inns.
But the real differential is the staff. Friendly, professional, caring, pro-active...the good adjectives can go on and on. A lot of 5 star luxury hotels could learn a lot about service standards from this hotel. Every member of the staff was guest/service focused. Well done!
Located amongst several chain hotels in a corporate campus environment off the freeway this is the place to be In the area...would that this staff service level could be attained in other hotes with more interesting locations.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoCordovaRI_GM, General Manager at Residence Inn Sacramento Rancho Cordova, responded to this review, October 11, 2013
Dear Guest,

Thank you so much for your kind comments! Also, your feedback regarding our service is very helpful and will be shared with our staff. We want to do everything to make your stay enjoyable! We appreciate having you as our guest and look forward to seeing you the next time you are in the Rancho Cordova area!

Sincerely,

Terry Park
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 reviews from our community

Traveler rating
    62
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    4
    2
    1
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17
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

Staff are very cordial, friendly, and service oriented. I have stayed here for business a long time and feel they have learned my preferences, remembered them and anticipate my needs way beyond expectations. The accommodations are clean, aesthetic and relaxing. I feel we'll taken care of by management and staff. I recommend the Residence Inn for it's service and value.

Room Tip: Rooms have fireplaces and stoves options.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoCordovaRI_GM, General Manager at Residence Inn Sacramento Rancho Cordova, responded to this review, October 11, 2013
Dear Guest,

I am happy to hear that you have been with us for so long and you enjoy staying with us. Providing a clean, well maintained and relaxing environment is our number one goal.. We will continue to strive to always exceed your expectations.

Sincerely,

Terry Park
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013 via mobile

I have been here for over a year, and very satisfied. Will plan on staying threw end of contract, approximately October 2014. Have always felt like a second home. Staff is wonderful, great you with a smile every time. I came home not feeling one day, and the staff check on me to ensure I was doing okay. Very family oriented. Front desk staff are very people friendly.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoCordovaRI_GM, General Manager at Residence Inn Sacramento Rancho Cordova, responded to this review, October 11, 2013
Dear Guest,

Thank you so much for your kind comments regarding the staff and our hotel. We appreciate you choosing our hotel as your "home away from home". Our goal is to make your stay exceptional! We look forward to having you as our guest!

Terry Park
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
5 of 5 stars Reviewed August 20, 2013

I have been staying at Residence Inn since May 2012 and have found that no one covers home like Residence Inn Rancho Cordova. Being away from home for weeks at a time, it is always comforting when staff and management makes you feel like part of the family. Regardless of the staff member or reason, my experience has always been warm and satisfying; just like the cookies that await you at the reservation counter nightly. A motel or hotel by any other name is still a motel or hotel but it is the service that makes the stay. Great job Residence Inn Rancho Cordova!!!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoCordovaRI_GM, General Manager at Residence Inn Sacramento Rancho Cordova, responded to this review, October 11, 2013
Dear Guest,

Thank you so much for your kind comments! Also, your feedback regarding the service is very helpful and will be shared with our staff. We want to do everything to make your stay enjoyable! We appreciate having you as our guest and look forward to continuing to be your home away from home

Sincerely,

Terry Park
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
2 reviews
5 of 5 stars Reviewed August 19, 2013

I work as a contractor and have chosen the Residence Inn as my home away from home. I would recommend this place to everyone! The newly remodeled rooms are very clean, exceptionally decorated, and make me feel at home. The staff is amazing, and go out of their way to make sure my stay is everything I want it to be. They have a great breakfast every morning, and dinner every night. I literally check in and they take care of the rest. Dont miss out on a great stay at this location.
Charles

Room Tip: I would recommend a one bedroom on any floor. The studios are great to, I just prefer the seperate b...
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoCordovaRI_GM, General Manager at Residence Inn Sacramento Rancho Cordova, responded to this review, October 11, 2013
Thank you very much for your kind comments about our hotel and staff. It was our pleasure providing you a home away from home. We hope that you will visit us again the next time your travel brings you back to the Sacramento area. Please let us know if we can provide any assistance.

Sincerely,

Terry Park
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
107 reviews 107 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed August 11, 2013

The Residence Inn Rancho Cordova was my home away from home Sunday PM thru Thursday AM for 5 months. The hotel is clean and has large suites. Wireless access is very good. I did not like the practice of allowing dogs at the hotel. I have allergies and had to ask to move rooms more than once.
Breakfast is very well done. The hostess (and cook) goes out of her way to make certain things are fresh and plentiful. The evening hostess (and cook) is pleasant but not very efficient or helpful.
The location is OK but not condusive for walking to restaurants or shopping. The only restaurant within walking distance is in the casino next door. There are plentiful fast food options about 4 minutes away by auto.

Room Tip: Ask for 3rd floor in the back for the most rest. Away from the garbage cans as the garbage gets pick...
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoCordovaRI_SM, General Manager at Residence Inn Sacramento Rancho Cordova, responded to this review, August 16, 2013
Dear Guest,

We are happy to hear that you enjoy staying stay with us. We strive to provide the home away from home experience for all of our guest. I will make sure to pass on your great feedback about our service to the staff. We hope to have you stay with us again in the future.

Sincerely,

Terry Park
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hayward, California
Top Contributor
79 reviews 79 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 7, 2013

This is one of the nicest and most comfortable places that I have stayed for business.
The rooms are great and large...the staff is very friendly and helpful. The food is convinient.
Everything about the property is outstanding...by far the best play to stay in this area.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoCordovaRI_SM, General Manager at Residence Inn Sacramento Rancho Cordova, responded to this review, August 16, 2013
Dear Guest,

We are happy to hear that you enjoyed your stay with us. It is our goal to ensure your stay is exceptional. We look forward to having you stay with us the next time you visit the Sacrameneto Area..

Sincerely,

Terry Park
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Sacramento Rancho Cordova

Address: 2779 Prospect Park Drive, Rancho Cordova, CA 95670
Location: United States > California > Rancho Cordova
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rancho Cordova
#2 Business Hotel in Rancho Cordova
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Sacramento Rancho Cordova 3*
Number of rooms: 90
Official Description (provided by the hotel):
Our Rancho Cordova hotel offers a convenient location in the Sacramento area and modern amenities. The hotel is located off of the Lincoln Highway and a short commute to nearby attractions including Folsom Lake, SMF Airport, Sleep Train Arena and American River rafting. Our extended stay hotel is also pet friendly and minutes from local businesses NEC Corporation, VSP Global, Murieta Equestrian Center and Sutter Health. Maintain your day to day routine when you stay with us by enjoying our amenities including: free Wi-Fi, free daily breakfast, evening socials, fitness center, indoor pool and laundry room service. ... more   less 
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Also Known As:
Residence Inn Rancho Cordova
Rancho Cordova Residence Inn

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