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“Great Overall Property- Excellent Service” 5 of 5 stars
Review of HYATT house Sacramento/Rancho Cordova

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HYATT house Sacramento/Rancho Cordova
3.0 of 5 Motel   |   11260 Point East Drive, Rancho Cordova, CA 95742   |  
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Ranked #10 of 17 Hotels in Rancho Cordova
westcoast_canada
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
“Great Overall Property- Excellent Service”
5 of 5 stars Reviewed September 18, 2013

Stayed at this property for one night on a road trip across California. Upon check-in I rec'd a warm welcome and was even offered a tour of the hotel by the agent. We were provided with a one bedroom suite. The room decor was very modern, furnishings clean, comfortable and included a fridge, and microwave. The pool is located in a tropical courtyard and we were able to order drinks alongside the hot-tub. \the food in the bistro was great and the server very attentive. The morning breakfast was excellent, a variety of options were available including cooked to order eggs. I wish I had more time to stay at this property and will return if we are ever in the area again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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145 reviews from our community

Traveler rating
    51
    51
    25
    9
    9
See reviews for
39
21
13
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • German first
  • Portuguese first
  • Spanish first
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English first
Honolulu
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

Warmth and friendliness of staff is everywhere, especially at breakfast with Lourdes and omelet chef Noal. Front desk staff also welcoming and pleasant. Very close to many restaurants, though Sunrise Blvd, the road to the nearest shopping and dining hub, has heavy traffic during rush hours. Easy access to freeway. Parking lot surrounds building so you're close to your car. Had great third floor room.

Room Tip: Laundry room is on third floor of main building. Hallways move through entire floors so accessibilit...
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  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 8, 2013 via mobile

We stayed one night and were satisfied. Wish the pool was open later on weekends. The staff is very friendly, the pool area is beautiful, and the omelets are yummy! The one thing that should be improved is the cleanliness. The rooms, halls and walkways could use a fresh coat of paint and a vacuum cleaner. It's not disgusting but it could use some attention.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 23, 2013

Based on prior reviews, I was concerned about my upcoming stay. I was pleasantly surprised, and ended up enjoying my stay. Here's the details:

Pros:
The staff were incredibly friendly and helpful. Particularly impressive were the front desk and breakfast dining room staff.

Breakfast included a good variety and was a cut above similar chains.

The room was nicely decorated. Earlier traveler photos showed old style TVs in the bedrooms, but these have been updated, and both the living and bedroom areas in the guestroom a feature updated TVs.

Cons:

While the rooms made a positive impression, the hallways are dark and pretty dingy. Not a good impression when first accessing the guestrooms.

The neighborhood is not conducive for walking, and in fact, there are not many stores or restaurants in the immediate area.

All things considered, the positive aspects outweigh the negatives, and I likely will return when back in the area on business

  • Stayed August 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, NC
Top Contributor
79 reviews 79 reviews
55 hotel reviews
Reviews in 58 cities Reviews in 58 cities
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed August 17, 2013

Spend 3 nights here, visiting family nearly. Stayed in a king 1BR suite.

Likes
* Great value at $80 a night for a large room
* Complementary breakfast, with cooked-to-order egg and omelet station
* Friendly customer service at front desk and breakfast
* Clean room
* Comfortable bed
* Pool and workout room (did not use)
* Mini-fridge, coffee maker and microwave

Neutral
* Décor and trim very plain and simple

Dislikes
* Although free Wi-Fi, speed was slow 1 day and non-existent next 2 days
* No in-room safe
* Very soft pillow

Summary
Comfortable enough, without nickel and dime charges for everything. Average room but we only needed someplace comfortable to sleep. Essentially non-existent Wi-Fi.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northbridge, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 15, 2013

We were here only four days but great value, FREE hot breakfast ... The chef Noelle was fantastic!!! Made the best omelettes.. Great locale if there are places that interest you... Great trails that go around the American river just yards from hotel... Also the Folsom historic district about 6 mi away... And if shopping is your thing lots of it here & outlets in Folsom as well... Nice family hotel with outdoor pool... They also have suites with living room & kitchen to cook with refrigerator , stove & microwave ...

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Petersburg, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 11, 2013

I stayed at the Hyatt House in San Ramon and then came to this property. Oh my night and day...the property is rundown and I felt like I was staying at some low budget motel. I wanted to check out the first night but my corporate travel site was down. The beds were horrible and I did not get a kitchen, only a microwave and mini-fridge with no freezer. The ceiling had water damage. Everything about the room screamed cheap. I stayed at the Hyatt Place last time and it was nice and I thought this property would be the Hyatt quality I have seen and it definitely was not good. I would never stay here again.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Sacramento/Rancho Cordova

Address: 11260 Point East Drive, Rancho Cordova, CA 95742
Phone Number:
Location: United States > California > Rancho Cordova
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Rancho Cordova
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Sacramento/Rancho Cordova 3*
Number of rooms: 158
Official Description (provided by the hotel):
The HYATT House Sacramento/Rancho Cordova blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 158 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include cook-to-order breakfast, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or relax and unwind on the outdoor pool patio with cabanas and lounge seating. Conveniently located just 11 miles east of downtown Sacramento. ... more   less 
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Also Known As:
Motel Sierra Rancho Cordova

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