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“Excellent customer service” 4 of 5 stars
Review of Fairfield Inn & Suites Rancho Cordova

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Fairfield Inn & Suites Rancho Cordova
2.5 of 5 Hotel   |   10745 Gold Center Drive, Rancho Cordova, CA 95670   |  
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Free Parking
Ranked #3 of 17 hotels in Rancho Cordova
Columbus, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Excellent customer service”
4 of 5 stars Reviewed June 28, 2013

This is months overdue, but I wanted to recognize the service provided at this hotel last fall. The staff couldn't have been more accommodating. We were having a small business meeting at the hotel and once we took a look at the suite we had, we realized it was not going to be large enough for our needs. They immediately arranged access to a meeting room and had it set up right away. We brought in a lot of materials and the staff allowed us to keep them in the meeting room overnight so we didn't have to move the boxes to our rooms. Everyone at the front desk and elsewhere were very pleasant and helpful throughout our stay.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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108 people have reviewed this hotel

Traveler rating
    51
    42
    8
    2
    5
See reviews for
33
20
8
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Cheltenham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 19, 2013

We stayed here when visiting the Railroad Museum etc. in Sacramento. We found this hotel to be extremely good, the rooms were of a very good size, the bathroom lovely and the extras such as ironing board and iron and hair dryer very welcome. Both room and bathroom were very clean. The grandchildren thoroughly enjoyed the pool and hot tub. Breakfast was taken in a pleasant room off the lobby, the choice was varied, including scrambled eggs as well as the usual cereals, toast, waffles etc. We would highly recommend this hotel!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013

Traveling as a large team, it can be hard for hotels to accommodate a large group. Upon arrival, the people at the desk had our room cards ready and sorted, along with our room list. The breakfast was fresh and provided a variety of options. The hospitality was awesome, and we were very appreciative of all that was done for us during our stay.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
S.F., CA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 6, 2013

The staff at this hotel was friendly and helpful. The breakfast buffet was really really great - not one but two machine to make your own yummy fresh waffles - and everything you could possibly want on them. Fresh fruit, oatmeal, eggs, sausage, cereal, - bread, muffins - yogurt... BUT. It just killed me to think of the stacks and stacks of styrofoam plates and cups the hotel must be sending to landfills every week. Just a shame. Fix it and this would be an even nicer place to stay.

Room Tip: face away from the highway if you care about that sort of thing...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 28, 2013

Jerry in particular was awesome. When we needed towels he was right there bringing them out. He had recommendations for food, entertainment, etc. He was also pleasant to talk to you. He treated us like guests, but also a friends. Thats what I call customer service. So thanks to him.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 2, 2013

Hotel was very clean. Staff was friendly and helpful whenever asked.
The room was very comfortable and the bed wonderful.
I thought that the breakfast was a good buffet and the eating area pleasant.All in all, a very pleasant stay.




  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Oregon
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 25, 2013

I was very satisfied with this place. I liked the way the hotel looked inside. We had a really nice room with king bed and nicely furnished. Room was clean. I wasn't terribly excited about the breakfast in the morning. It was average and the same like in any other hotels. I don't know how it is with tap water in the whole Sacramento but in the area of this hotel was really bad water. If you took a bath you felt like you are in a swimming pool. It was that chlorinated. So if someone is sensitive to this then I don't recommend stay or at least not drink it. Me and my husband got soar throat after drinking few cups of that water.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Rancho Cordova

Address: 10745 Gold Center Drive, Rancho Cordova, CA 95670
Phone Number:
Location: United States > California > Rancho Cordova
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Rancho Cordova
#5 Business Hotel in Rancho Cordova
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Rancho Cordova 2.5*
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Rancho Cordova, a select-service Marriott hotel catering to the needs of leisure and business travelers visiting Rancho Cordova, Sacramento and nearby medical facilities including the Sacramento VA Medical Center, Kaiser Hospital and Mercy San Juan. We are located near office buildings, business parks, recreational and educational sites including CSU Sacramento, Sacramento State Aquatic Center and the Cordova Restaurant & Casino. We are the perfect choice when attending sporting competitions, retreats and family reunions. Be sure to stay with us each year for the Blue Angels Air Show! You will enjoy easy access to these destinations and other points of interest including the grounds of Folsom Lake and the Prairie City State Vehicular Recreation Area when you stay at the Fairfield Inn & Suites Rancho Cordova hotel. Guests at the Fairfield Inn & Suites Rancho Cordova enjoy amenities, services and conveniences including complimentary on-site parking, coffee in the lobby, the fastest wired and wireless Internet service in the area provided by Sure West, and a complimentary deluxe continental breakfast each morning. We are a pet-friendly hotel (fee applies) so you are free to bring the entire family. Our staff is available 24/7 to assist with anything you may need and ensure you have the most enjoyable stay! ... more   less 
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Also Known As:
Fairfield Inn And Suites Rancho Cordova
Fairfield Inn & Suites Rancho Cordova Hotel Rancho Cordova
Fairfield Inn Rancho Cordova
Fairfield Rancho Cordova
Rancho Cordova Fairfield Inn

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