We attended a Murder Mystery Dinner and stayed overnight with breakfast in July 2014. Staff couldn't have been more friendly and helpful. They volunteered to extend out checkout time when they realised we were having a precious night away from 2 small children (the bliss of a lie in!) and didn't bat an eyelid when we turned up for a cooked breakfast at 10:29 (breakfast finished at 10:30).
The food was good and they catered very well for my husband's very individual dietary requirements.
The decor is a little interesting (think black chandeliers and pink plastic - hence 4 stars rather than 5!) but overall that didn't detract from a lovely visit.