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“Holiday Inn Express - A Successful Franchise Formula” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Porterville

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Holiday Inn Express Hotel & Suites Porterville
2.5 of 5 Hotel   |   840 S Jaye St, Porterville, CA 93257   |  
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Ranked #1 of 5 Hotels in Porterville
Certificate of Excellence
Los Angeles, California
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Holiday Inn Express - A Successful Franchise Formula”
4 of 5 stars Reviewed August 12, 2013

Holiday Inn Express has the right formula for the hotel/motel traveler. The Porterville, CA franchise was another in a series of good experiences with Holiday Inn Express.

The room was clean and nicely appointed. The layout is roomier than most competitors. The beds and pillows are first rate for comfort - especially the pillows. The third floor was quiet. (I saw another review that complained bitterly about noise. I think that complaint is unfounded.)

There is a Sharp Aquos HD TV (good picture quality), large mini-refrigerator and microwave. The Wi-fi is fast.

The only reason for 4 instead of 5 stars is the breakfast wasn't as good as other Holiday Inn Express locations. Coffee was weak and tepid. The eggs were rubbery. This is easily fixable by routine managerial inspection to ensure quality standards.

Overall a very positive experience with an emphasis on the friendly staff.

Room Tip: Third floor south facing rooms are quiet.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXPorterville, Front Desk at Holiday Inn Express Hotel & Suites Porterville, responded to this review, August 14, 2013
Guest Bill S,
We are pleased to hear you enjoyed your stay with us, as well as our HD TV and HD channels that we do offer in each room, as well as a mini fridge and microwave. We looked forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    37
    31
    4
    0
    3
See reviews for
21
23
3
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 25, 2013 via mobile

Staff and management are awesome. They understand our work requirements and go above and beyond to accommodate our crew members. Rooms are very clean and well maintained. The only exception is if you get a room on the back side of property there can be some noisy truck traffic. Extended stays in Porterville are bearable due to the staff at the Holiday Inn Express. Internet is fairly quick for a hotel.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXPorterville, Front Desk at Holiday Inn Express Hotel & Suites Porterville, responded to this review, August 1, 2013
Guest BE20Jockey7,
We are glad to hear that you enjoyed your stay with us and choose the Holiday Inn Express for your stay in town. We look forward to having your crew stay with us once again. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
152 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 18, 2013

This hotel is a nice, apparently relatively new facility. Our room was nicely furnished. And the room rate was very reasonable, particularly considering the location near Sequoia and Kings Canyon national parks.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXPorterville, General Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review, June 25, 2013
Dear CFH_NOLA,
We are glad to hear that you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 29, 2013

Stayed here for a friends' wedding... loved that food places were all in walking distance. Beds were great and love the firm and soft pillow options. Front desk were very helpful, no matter what time of the evening or level of intoxication (we stayed there after the reception). Breakfast was a little disappointing, the pancake machine kept failing, and was waiting on eggs for a while, but really can't complain because I got a breakfast!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXPorterville, General Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review, June 25, 2013
Dear EM2009,
We are sorry to hear that you were unable to enjoy the pancakes. We will be sure to look into that and take care of that issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Palos Verdes, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

Love this property. Great value, VERY clean room and public areas and friendly, attentive staff. It is 100% smoke free in all rooms and public areas. The breakfast area is replenished constantly during open hours and tables are cleaned as soon as someone leaves.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXPorterville, Owner at Holiday Inn Express Hotel & Suites Porterville, responded to this review, June 25, 2013
Dear GBAL,
We are glad to hear that enjoyed your stay at the HOLIDAY INN EXPRESS PORTERVILLE. We look forward to future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula, California
Level Contributor
328 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
1 of 5 stars Reviewed May 10, 2013 via mobile

"I" ....

WARNING!!!!!
"IF" you happen to be a light sleeper you may want to keep looking!!!
Trip reviews did NOT mention a train LITERALLY next to the hotel building :/ The NOISE & VIBRATION in the room feels like you can stick your arm out of the window & touch it! Very annoying not to mention enormously distracting!

I have tried everything!!!
Sleeping under the covers, placing the bed pillows on top of my ears, attempting to drain out the train rattling & vibration by increasing the t.v. volume. You name it I have tried it ....to NO AVAIL :(

If you have NO choice due to the limited accommodations in this area bring EFFECTIVE earplugs IF NOT you too will feel the NEED to pull your hair OUT!!!! Not fun!

The service here is BEYOND excellent!
NOW-I comprehend why!

Verdict:
If you can sleep through a tornado this place is GREAT if you wake up with a fly buzzing the room think twice!!!

  • Stayed May 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review, May 29, 2013
Dear billionsandnocure,

Thank you so much for your candid review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations, and I sincerely apologize apologize for any disturbance you have experienced during your stay. We hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Dodge, Iowa
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 6, 2013

Second time to this area, the previous year I had stayed at the Best Western next door and this was a night and day difference. Holiday Inn had locking security doors that actually had the latches installed, breakfast was more than just cold cereal and fruit, room was clean and well kept, the whole place had the feel that the staff actually cared about the business

Room Tip: stayed on top floor far from elevator and it was extremely quiet and comfortable
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXPorterville, General Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review, June 25, 2013
Dear BILL S,
We are glad to hear that you enjoyed your stay as well as the complimentary breakfast. We look forward to future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Porterville

Address: 840 S Jaye St, Porterville, CA 93257
Phone Number:
Location: United States > California > Porterville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Porterville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Porterville 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Porterville, CA. A warm and friendly staff awaits you at the Holiday Inn Express Hotel & Suites in Porterville, California. We are minutes away from Lake Success and Eagle Mountain Casino. Our prime location will put you with in minutes of famous attractions such as the Sequoia National Forest, Kings Canyon National Park and California Hot Springs. Enjoy a unique breakfast experience at our new Express Start breakfast bar, served every morning, complete with our Signature Cinnamon Rolls. Hotel features include: an outdoor pool and Jacuzzi, business center, fitness center, complimentary high-speed Internet access throughout the entire hotel. All of our spacious guest rooms have 32' flat screen TVs, ultra comfy pillow top mattresses, convenient desk space, microwaves and refrigerators. Visit Porterville, CA and Stay Smart at The Holiday Inn Express Hotel & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Porterville
Holiday Inn Porterville
Porterville Holiday Inn
Holiday Inn Express Porterville

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