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“Oustanding Service” 5 of 5 stars
Review of Comfort Inn Pomona

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Comfort Inn Pomona
2.0 of 5 Hotel   |   1421 S GAREY AV, Pomona, CA 91766   |  
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Ranked #2 of 11 Hotels in Pomona
Prescott, Arizona
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Oustanding Service”
5 of 5 stars Reviewed June 22, 2014

We had the opportunity to stay at the Comfort Inn, Pomona, California. We arrived later in the afternoon, and were greeted by the greatest receptionist, she was happy and smiling and had us checked in, in the shortest time. The hotel is centrally located, close proximity to shops and restaurants. This is a great hotel and will definitely stay there again.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
    5
    10
    3
    2
    2
See reviews for
8
5
Solo
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Nevada, United States
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2014

spent 3 nights, room was clean, nice and roomy. Hotel overall was quiet, neighborhood could be better but we had no problems
Breakfast was good, staff was pleasant and kept the place clean
We'd go back if we end up going to another event in the area

Room Tip: Rooms along back of building were very quiet
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2014

First time staying at a Comfort Inn and I was quite impressed. Room is fairly large if you get the two beds. Wifi connection isn't the greatest, but what do you expect? We were still able to stream music though. Breakfast in the morning was complimentary continental and they made sure none of the food ran out. Employees were very nice and they are people just like us that have to go to our day jobs. Be respectful and they will also be respectful.

Room Tip: Cheap prices for great quality.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 13, 2014

I have stayed at this Comfort Inn at least a dozen times over the past several years. The quality has been declining recently, and this last visit was likely the final straw for me. The wifi connection in my room was so pathetic I couldn't use the internet in my room at all, there was a weird bright pink stain on the carpet, the large window facing the parking lot (in a ground floor room) was not only unlocked but wide open when I checked in, and the deadbolt lock on the room door took such an effort to turn that at first I thought it was broken. I will be looking into other hotels for my next stay in Pomona.

Stayed December 2013, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 16, 2013

Room is large. Breakfast and wifi incl. bathroom and sheets were clean.. Carpet and upholstery need a shampoo. Walls are paper thin .. Could hear neighbours on both sides conversations every time a smoker goes outside to smoke the door self closes and makes a loud bang. Staff are friendly and we were advised not to walk around at night..
It's easy and ok for a night!

Stayed November 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2013

I had a reservation to stay on Frinday Nov. 8. Due to a flight delay, I got there at 1030pm and was nonchalantly told that my room had been given away because I was late. I had an early interview and pressed them, then she said due to a computer error there was actually a room. Exhausted I walked up to my room and walked in and some other guy had already checked in with beer cans and suitcases there. Thank Gosh he wasn't there as I assume he would be very upset to have someone walk in at 11pm. I went down and got another room. Beware!

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 13, 2013

This is one of the nicest Comfort Inns I have seen. The rooms and hotel itself were beautiful, updated, and modern. The breakfast area was very small, but the breakfast was good. The cleanliness of the rooms was great and staff was very friendly. Right next to a CVS so that was helpful in picking up essentials. Would stay here again anytime!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Pomona

Address: 1421 S GAREY AV, Pomona, CA 91766
Phone Number:
Location: United States > California > Pomona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Pomona
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Pomona 2*
Number of rooms: 51
Official Description (provided by the hotel):
The hotel is located close to all of the nearby Pomona attractions, shops, businesses and restaurants. This hotel features large guest rooms equipped with micro-fridges, 32-inch Plasma TVs, irons and ironing boards, coffee makers and hair dryers. Daily continental breakfast is offered to all of our guests. ... more   less 
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Also Known As:
Comfort Inn Pomona Hotel Pomona

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