I booked 2 rooms for 1 night each. 2 people in 1 room and 5 & infant in the other. They told me 1 hour prior to leaving to head there, that they had overbooked the larger unit and that would have to go someplace else. I had people driving from up north and out of state to meet me there. The lady was very rude and could not understand nor speak English very well. The 5 of us ended up staying 5 miles away from the rest of my family. I went to this hotel to get the rest of the family and was surprised that I was glad that I had got bumped the lobby was very dirty and the whole placed smell awful and not clean at all. Carpets were stained. Family members said service was bad, no bedding for the sofa bed. Called downstairs and they said they would bring it up and never got it at all. I WILL NEVER STAY THERE AGAIN.
- Also Known As:
- Extended Stay Deluxe Pleasanton Hotel
- Extended Stay Deluxe Pleasanton Hotel Pleasanton
- Extended Stay America Pleasanton
- Extended Stay Pleasanton
- Pleasanton Extended Stay
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