I frequently stay at the BW Pleasanton Inn when in town for business. The value for the area is great! The beds are comfortable with enough blankets...I hate a stingy approach to bedding! I appreciate the double-cased pillows. While the motel is older, it is very well maintained and clean. The staff is outstanding; very pleasant, eager to assist and competent! It is close to the freeway, but I don't notice the sound, although some might, so if you are concerned there are some rooms which might get less sound. The furnishings are adequate for my comfort, with hair dryer, iron, microwave and fridge, and a sitting chair with ottoman as well as a desk and work chair. The Wi-Fi has been upgraded, but does take a hit when someone decides to stream a movie. (Please, don't be a bandwidth piggy!) Breakfast is an extended continental with an egg and ham burrito available along with the standard offerings of fruit, juices, pastries, hot and cold cereals and WAFFLES! I haven't had a chance to try the pool and spa (business doesn't wrap up by the 9 PM closing time) There is no laundry, but dry cleaning service is available. For the proximity to my client, the value can't be beat!
The elevator is in the middle of the motel, but I think the ground floors might be quieter..especial...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 21, 2013
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It is a pleasure to hear that our hard work hasn't been left unnoticed. At the Best Western we strive to provide superior customer service to all. We appreciate your time and loyalty, your feedback is very important part of our business and we thank you for your Trip adviser review. We hope to have the privilege to accommodate you in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.