Called ahead to see if handicap accessible room was available. Asked specifically about shower. Got there and found the shower head did NOT have a hose and really did not work for my mom. She "made do" but I did mention the issue as we were checking out. The manager, Tim Simpson, gave us a break on the cost of the room and immediately went to check the room. I hope he had a shower head with a hose installed.
I'm learning to be VERY specific when asking about handicap accessible rooms. Seems each place has its own idea of what works for the handicapped.
The room and service were good but it is right next to Hwy 580 which doesn't stop all night. So, bring earplugs.
- Also Known As:
- Best Western Plus Pleasanton Hotel Pleasanton
- Best Western Plus Pleasanton Hotel
- Best Western Pleasanton
- Pleasanton Best Western
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