Short and Simple: best Courtyard I've ever been to. Nice main room, breakfast room, bar with basic food, great little pool in the middle and a Courtyard price. OK, I tried to write my first ever short review and there's a minimum of 200 characters required. Pick an inside room opening to the pool.

We stayed 2 nights while visiting relatives in Pleasanton. It was a nice hotel with outdoor pool, beds were comfortable and room was clean. They have a maze of hallways so if checking in and you don't want to walk a lot seek a room near the front. We used their laundry facility which worked well. The staff and front desk were very helpful. We thought we had breakfast included but not so lucky. There were plenty of restaurants near by and very convenient.

Got a good rate for family funeral
Conveniently located to freeway; easy drive to restaurants/shops in downtown Pleasanton
Nice seating areas by pool and in lobby for visiting with family
Some sort of device running in the room when I opened the door; was told it was to remove odors--didn't want to think about might have happened in the room that required the odor removing device
Was billed twice at Bistro for tip on my breakfast; managed to catch it before I checked out and charge was reversed
I've stayed at a lot of Marriotts, but this one had the worst beds; very uncomfortable, hard mattress, no mattress pad; only a thin waterproof pad directly under the thin sheet that made me sweat all night; woke up aching every morning
Latches on closing doors are ridiculously loud in the hallways

I had a very unpleasant experience at this hotel today. I've stayed at this hotel several times over the past few years and have enjoyed it. The front desk personnel are GREAT. While the hotel rooms need to be updated - it is safe, convenient and comfortable. At dinner last night with my work colleauges, they shared with me their rate at the neighboring HIlton - $109. When I told them my rate of $219 - they were shocked and suggested I ask for a better corportate rate. I stopped by the GM's office on my way out this morning, introduced myself and explained to him that I stay there frequently and will not be able to moving forward unless I could get a better corporate rate. I told him about the Hilton and said, "I don't even need it that cheap....just better than $219". With zero eye contact, the GM tapped my name into his laptop and proceeded to question my number of stays with the hotel. Was he calling me a liar? Then he suggested that I not travel on Tuesdays as that is the busiest day. Even if he was completely unable to offer me anything, he could have been honest and said so...that would have been fine. But instead he treated me like I was dishonest and led me to believe that my few trips a year were not enough to gain any consideration from him. There was no appreciation whatsoever for my business. As I walked away, I said, obviously my business is not important to you. He replied nothing so there was my answer. He is a sorry excuse for a general manager and disappointed a highly loyal customer. Not that he cares..........