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“Excellent in all respects” 5 of 5 stars
Review of HYATT house Pleasanton

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HYATT house Pleasanton
3.0 of 5 Hotel   |   4545 Chabot Drive, Pleasanton, CA 94588 (Formerly Hyatt Summerfield Suites Pleasanton)   |  
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Ranked #2 of 14 hotels in Pleasanton
Irvine, California
Top Contributor
124 reviews 124 reviews
95 hotel reviews
Reviews in 99 cities Reviews in 99 cities
155 helpful votes 155 helpful votes
“Excellent in all respects”
5 of 5 stars Reviewed December 24, 2010

The hotel has both one and two bedroom suites. Our room was a one bedroom suite. There was a separate bedroom with large closet and vanity, plus an incredibly large bathroom containing the toilet and shower/tub. The separate living room had a sofa, desk, lounge chair, plus a complete kitchen and small dining area. There was a television in both the bedroom and the living room, plus internet connection at the desk.
Heating unit (forced air) was fairly noisy. The rooms were spotless, and tastefully decorated. Lighting was good. A fairly substantial hot breakfast is included in the room rate. Staff was very accommodating. The hotel consists of 4 buildings set around a center courtyard which has a pool along with a park-like setting. What could be considered either a plus or a negative: the hotel is situated in an area of office buildings, with no shops or restaurants nearby. As a result, the area is very quiet at night--no traffic noise. You'll neet a map to find the hotel as it is not on a main street.

  • Stayed December 2010
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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106 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Orange, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 11, 2010

We stayed at this hotel during the Thanksgiving. This was our third time staying here. We like the extra room for the family to move around without climbing over each other. We reserved a 1 bedroom but got an upgrade to a 2 bedrooms. Each bathroom came with toothpaste. A nice touch! Very nice and clean room with friendly staffs. The breakfast was typical. There were usually 4 hot items, bagels, muffins, and bread. To my kids’ disappointment, they did not have coco mix.

The location is perfect as well. Very quiet with nearby restaurants and shopping center. The hotel located right off hwy. 580 and 680. You can take Stoneridge Dr to hwy. 680 or Hopyard Rd to hwy. 580. The Stoneridge Mall is right down the street. We would definitely stay here again on our next trip to the Bay Area.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tooele, Utah
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2010

I have nothing but good things to say about this hotel! We received a fantastic rate by paying in advance ~$75 / night including taxes. We arrived early after a very long drive and since our room wasn't ready they upgraded us from 1 bedroom suite to 2 bedroom suite no charge. The beds were VERY comfortable and there were ample pillows and they were fluffy and soft. The kitchen had EVERYTHING! Fridge, stove, toaster, microwave, dishes. The flat screen TV and DVD player plus TV's in each bedroom were a hit with my family. The pool area was beautiful, clean and relaxing. It was truly like a home away from home. The breakfast was quite good, a large variety of selections to choose from, hot and cold, with a lovely dining area. The staff were more than friendly. They even helped us find a nearby skate park for the kids. Both my husband and I kept saying it was like home away from home, and we wished all hotels were this nice. He travels a LOT for business and we had stayed at a couple of other locations along the way on this vacation. Nothing compared! One word to the wise, I did not notice an elevator and we were on the third floor. Not a problem for us, but could be for some. Easy fix, request a room on the ground floor.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 4, 2010

Stayed here 4 nights early August (like 3 years ago in May). Hyatt Summerfield suites(HSS) in Pleasanton is a perfect location for visiting the Bay area. Whole family enjoyed the accommodation and all services offered. The suites are spacious and its beds are supreme. Also breakfast, pool and social hour are top of the bill. Would recommend HSS without hesitation and will definitely stay their again for future trips to the USA.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 25, 2010

The area where the hotel is situated felt safe with a selection of restaurants opposite - easy access by car to local ammenities including shopping mall and BART( train) to San Francisco.

We (family of 3 child 7years) stayed at this hotel for 10 days in August 2010..The staff on the front desk were friendly and on checking in we were upgraded from a 1bed to a 2 bed suite. Our room was similar to a small apartment with 2 bedrooms including a kingsize bed in each which were very clean and comfortable + 2 ensuite bathrooms , a small kitchen with basic cooking equipment, oven + microwave large fridge freezer leading onto an openplan lounge area. Our room was clean with a maid on a daily basis which also included the washing up of dirty dishes! The facilities of the hotel were good and all clean- tennis/basketball court, BBQ facilities, swimming pool.gym+ laundry room. The daily breakfast was more than adequate with a selection of cold and hot foods and sitting at a table outside by the pool area each morning in the sun was quite enjoyable. During our stay the hotel was very busy although our room was quiet.

If I was really looking for faults I would say the following: Our room being on the ground floor was a little dark especially in one of the bedrooms. The furniture in the lounge area although clean could perhaps do with updating. The cuttlery/plates at breakfast could be replenished a little more often as at busy times this did run out.

Overall we enjoyed the time we were at this hotel and could have easily stayed longer.

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bay Area, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 1, 2010

My husband and I were visiting for a soccer tournament and we were able to check-in early between games, so it was very convenient that they were flexible. Check-in was seamless, room was very clean and comfortable. Grounds are very well kept up. Both of us appreciated the super comfortable bed and pillows after playing so much soccer. Free internet worked great and the breakfast was really good and plentiful! Scrambled eggs, pancakes, potatoes, sausage, cereal, etc. etc. Ate so much, ended up with a side cramp on the field. We will definitely stay here again.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 21, 2010

This was the second time I've stayed at this property in the last year and it did not disappoint! The first time I stayed, the wireless was very spotty, but we stayed at the back of the property. This time, I stayed much closer to the main guest house and the wireless was great! You get free parking, complimentary cooked breakfasts in the morning and an evening social from Mon-Thurs with substantial appetizers and beer/wine. The suite itself was very functional and clean, although the bathrooms are beginning to look in need of renovation (they are perfectly clean though - the housekeeping staff is good). The kitchens are also clean and well-stocked with pots and pans - we did do some cooking in the suite while we were there, if you like the convenience of being able to cook and not have to eat out every day. We didn't use it, but there is a pool, whirlpool/spa, fitness facility and sport court with basketball hoop. The staff are friendly and courteous and attempt to meet any reasonable requests you may have. Basically this is my go-to hotel when I'm in the East Bay -- it feels more like home away from home. You can also bring a small pet with you if need be (pet fee applies) -- I saw many small dogs being walked by their owners around the property. For the price you pay, I think the value is great if you like no-frills yet comfortable.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about HYATT house Pleasanton

Address: 4545 Chabot Drive, Pleasanton, CA 94588 (Formerly Hyatt Summerfield Suites Pleasanton)
Phone Number:
Location: United States > California > Pleasanton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 hotels in Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pleasanton 3*
Official Description (provided by the hotel):
Hyatt Summerfield Suites is now HYATT house™. Located in the Hacienda Business Park and only 25 minutes from Oakland International Airport, the HYATT house™ Pleasanton hotel offers travelers access to popular local destinations that include Alameda County Fairgrounds, Mt. Diablo State Park and the Livermore-area wineries. This Pleasanton hotel is also an excellent option for business travelers, as it is centrally located to the corporate offices for Sybase, Oracle, Clorox and Roche. For college students and their guests, the hotel is convenient to the Las Positas College and Diablo Valley College. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Pleasanton Hotel Pleasanton
Summerfield Suites Pleasanton
Hyatt Pleasanton
Pleasanton Hyatt
Pleasanton Summerfield Suites

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