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Courtyard by Marriott Pleasant Hill: Traveler Reviews

3.0 of 5
2250 Contra Costa Boulevard, Pleasant Hill, CA 94523
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56 reviews from our community

    Trip type
Traveler rating
    15
    29
    6
    2
    4
Date Rating
Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“some things need to be sorted out...”
3 of 5 stars Reviewed October 2, 2012

I have been in this hotel for something like 4 days. I must say some things need to be sorted out...the breakfast or lack of proper breakfast and serving the breakfast...why dont you do the buffet breakfast. It is obvious the type of service of breakfast you do, it doesn't work. Another thing is when the customer ask not to clean the room and the next day it is clean, then something is wrong!

Otherwise the hotel is nice and clean.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask muszla77 about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
October 3, 2012
Thank you for taking the time to respond regarding your most recent stay. I am sorry that you felt our new Bistro Breakfast options and service was...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coalinga, California, United States
1 review
“Good stay!”
4 of 5 stars Reviewed September 20, 2012

Stayed here overnight in September. Everything was very clean. The wallpaper needed some TLC. The breakfast was good continental with the self cook waffles that were delicious. The staff was friendly too.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mary R about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
September 27, 2012
Thank you for taking the time to write a response regarding your stay at our newly renovated hotel. I will request my engineer to inspect your room regarding the wallpaper. Thank you for letting us know.

Your comments are what keep us striving to STAY the BEST hotel in our Market and they are much appreciated. Your comments will be shared with my entire staff.

Thank You Again…

Hope to see you at our property in the near future.

Sincerely,

Katrece Raine
General Manager
Pleasant Hill Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
1 review
“"I shall return", as one great American said, but I will use the phrase”
5 of 5 stars Reviewed September 20, 2012

I always go to tripadvisor and was anxious because of noted construction comments. I must say that I was overjoyed with the service, accommodations, information given at the front desk and how close this hotel was to other conviences. The rooms were perfect and couldn't wait to tell my family and friends what a great place to stay. A hidden gem. Please tell Lisa and Gina that their knowledge concerning answering questions from me at the front desk was VERY helpful.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Harold D about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
September 27, 2012
Thank you for taking the time to write a response regarding your stay at our newly renovated hotel. We appreciate you giving us a chance to show how...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FL
1 review
“Great Stay”
5 of 5 stars Reviewed September 4, 2012

Stayed here 3 nights in late August and had a wonderful time. The property has all the amenities mentioned by other reviewers - BART, shopping, good access to all the Bay Area - that's all good but the real jewel is their staff. Everyone we dealt with bent over backward to make sure our stay was excellent, especially Juan.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mike M about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
September 5, 2012
Thank you for taking the time to write a response regarding your stay at our newly renovated hotel. Your comments are what keep us striving to STAY the BEST hotel in our Market. Your comments will be shared with my entire staff.

Thank You Again…

Hope to see you at our property in the near future.

Sincerely,

Katrece Raine
General Manager
Pleasant Hill Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearfield, Utah
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great Place (excellent value)”
5 of 5 stars Reviewed August 20, 2012

Stayed 2 nights with my wife and our 3 children. Location is nice (right off the freeway in a good neighborhood). Price was very reasonable. Our children enjoyed the indoor hot tub and pool along with the fitness center (all are open 24 hours/day). We had a double queen room on the top (4th) floor. The room was larger than many hotels that I have stayed in (plenty of room for the blowup mattress for one of our children). We had a balcony that was a nice touch as well. A fridge and microwave are available upon request for no extra cost (which they delivered within 10 minutes of us calling down to the front desk). The hotel was clean and the staff was very responsive. Breakfast is not included, but is available for a cost (we did not eat there). It is only a short 30 minute drive from SF, so it is the perfect place to have your base from as you explore the Bay Area.

Room Tip: Top floor double queen room with a balcony was perfect for our family.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Brian S about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
August 27, 2012
Thank you for taking the time to complete a TripAdvisor review of our hotel. We appreciate your comments as this is necessary for us to always improve. Your pleasant comments regarding your stay will be shared with our entire staff.

Thank you for staying with us and we do hope to see you again in the near future.

Sincerely,

Katrece Raine
General Manager
Pleasant Hill Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Pleasant Hill

Also Known As:
Courtyard By Marriott Pleasant Hill Hotel
Courtyard By Marriott Pleasant Hill Hotel Pleasant Hill
Courtyard Pleasant Hill
Pleasant Hill Courtyard
Pleasant Hill Marriott
Address: 2250 Contra Costa Boulevard, Pleasant Hill, CA 94523
Phone Number:
Region: United States > California > Pleasant Hill
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Pleasant Hill
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Experience small-town charm when you stay at the Courtyard Pleasant Hill hotel. We're conveniently located near many Contra Costa County activities and we're only 27.6 miles from downtown San Francisco. Though Oakland, Berkeley and San Francisco are easily accessible via nearby 680 Freeway, you don't have to go far to find exciting attractions such as Six Flags Discovery Kingdom in Vallejo, Waterworld in Concord and Mount Diablo State Park. Our Pleasant Hill, CA hotel is also near the Mt. Diablo Medical Center. Back at our Courtyard hotel, you can relax in our indoor pool; soak in the whirlpool or workout in our fitness center. Escape the daily grind in your comfortable Pleasant Hill hotel room with luxurious Marriott bedding, coffee maker and tea service. Here for work? Business travelers will enjoy our large, well-lit desks, ergonomic chairs and complimentary high-speed internet access.Courtyard Refreshing Business Lobby and Guest rooms renovation scheduled for November 28, 2011 - February 14, 2012.Please come back and visit and experience a BRAND NEW STAY. ... more   less 
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