I couldn't imagine a better place to stay! The staff is wonderful, in particular the manager, Jay, have gone completely out of their way to make me feel welcome. Just a terrific bunch of smiling, accommodating and so, so kind. My room was spotless, the kitchen well-appointed and modern and the bathroom was large and comfortable. Points of excellence:
* I was moving from San Diego to San Francisco for a teaching job and needed to hang up all my clothes but didn't have the hangers. The wonderful hotel staff provided me with 10 hangers, but when they saw how much luggage I had, they brought me 70 hangers!
* There was a problem with fire alarms and the manager, the Mr. Jay I've referenced before, came to my room immediately, asked if I was alright and took care of everything as if he were a firefighter himself!! He was running up and down the hall, on the first floor, putting thick towels in the way of the advancing puddle created by a couple of stupid kids who had yanked the spinklers as some sort of idiotic game. Jay stopped the damage from continuing down the hall. I can't even begin to tell you the hours this manager put in to stem the damage to his hotel! It really was quite amazing. Always professional, worried about his hotel guests and the quality of their stay...Jay, the new General Manager, has impressed me as a tireless crusader for the comfort of his hotel guests.
During my time here, 2 months, I have felt valued, welcomed, important and always received as a member of a larger family. I do hope, so much, that you will consider this hotel, Extended Stay America in Pleasant Hill, CA(Buskirk Avenue) as your FIRST CHOICE OF HOTEL. You will not be disappointed! I love this place and am so sad that I will have to leave soon. I have felt so comfortable here and I will so much miss the smiling faces of the manager, Jay, and the staff: Nico, Rosie, and Anabel who have always been lovely to me.
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- Also Known As:
- Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill
- Extended Stay America Pleasant Hill
- Extended Stay Pleasant Hill
- Pleasant Hill Extended Stay