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“Avoid! Not worth it!” 1 of 5 stars
Review of HYATT house Pleasant Hill

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HYATT house Pleasant Hill
3.0 of 5 Hotel   |   2611 Contra Costa Blvd, Pleasant Hill, CA 94523 (Formerly Hyatt Summerfield Suites Pleasant Hill)   |  
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Ranked #1 of 5 Hotels in Pleasant Hill
maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
“Avoid! Not worth it!”
1 of 5 stars Reviewed August 9, 2005

Beware! This hotel has terrible customer service. Do not stay here. They are very unfriendly, and do not respond to my complaints.

  • Stayed July 2005
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    86
    57
    4
    3
    5
See reviews for
62
25
13
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 18, 2005

Stayed in the two bedroom suite. The rooms were very clean and very comfortable. Staff was excellent and the breakfast was fine. Appreciated the business center. We were attending a tournament in Berkeley but hotels there were pretty booked. The drive was not a problem and we will stay here for all future Berkeley events.

  • Stayed April 2005, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed June 3, 2004

Nice hotel with decent sized, well-equiped and decorated suites. Take a minute and join in their "By Request" frequent stay program. Not only is it free, but you get some freebies when you stay like free high-speed internet access in your room, free domestic AND long-distance calls from your room, and some beverages+snacks waiting in room when you arrive.
The hotel is located directly off 680 so it could not be easier to drive to. There are many eating and shopping places nearby, even a multiplex theater.
The included breakfast was decent though the free evening snack wasn't very good (pale boiled hot dogs?).
Hotel staff was really superior. I have stayed at Ritz-Carlton hotels and these people are just as good.
A very good deal for the money, ESPECIALLY the 2-room suite.

Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Pleasant Hill

Address: 2611 Contra Costa Blvd, Pleasant Hill, CA 94523 (Formerly Hyatt Summerfield Suites Pleasant Hill)
Phone Number:
Location: United States > California > Pleasant Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Pleasant Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pleasant Hill 3*
Number of rooms: 142
Official Description (provided by the hotel):
Located just off Interstate-680 and minutes from Walnut Creek and Concord, the HYATT house™ Pleasant Hill hotel offers travelers access to many of the areas popular destinations, including Six Flags Discovery Kingdom, Lescher Center for the Arts, and Boundary Oaks Golf Course. This Pleasant Hill hotel is also conveniently accessible to area colleges and universities such as St. Mary’s College, California State University East Bay, and the University of California Berkeley. For business travelers, the Pleasant Hill hotel is close to the corporate offices of Bank of America, Wells Fargo, and Aetna Insurance. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Pleasant Hill Hotel Pleasant Hill
Summerfield Suites Pleasant Hill
Hyatt Pleasant Hill
Pleasant Hill Summerfield Suites
Pleasant Hill Hyatt

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