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“Perfect for a longer stay” 5 of 5 stars
Review of HYATT house Pleasant Hill

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HYATT house Pleasant Hill
3.0 of 5 Hotel   |   2611 Contra Costa Blvd, Pleasant Hill, CA 94523 (Formerly Hyatt Summerfield Suites Pleasant Hill)   |  
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Ranked #1 of 5 Hotels in Pleasant Hill
Alamo, California
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Perfect for a longer stay”
5 of 5 stars Reviewed November 27, 2013

We have stayed here twice for long periods (<30 days) and love it. The staff is uniformly friendly and efficient. (Special shout out to Bethany and Matt at the front desk.) Everyone says hello and all do everything they can to make you feel welcome. The rooms are comfortable, clean and well provisioned for longer stays. The breakfasts are included, including an omelet bar. Very good. The facilities are excellent, including a nice pool, spa, and exercise room. It is a block from shops, restaurants and a movie theatre. Internet is free and excellent. It is an excellent value.

Room Tip: Rooms on North or South side are quieter. In the center you can hear the heater/air conditioner unit...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review, November 29, 2013
Dear valued Hyatt House Guest:
Thank you for your positive comments and I am thrilled to learn you have enjoyed your stays with us. Thank you for taking the time to share your stay experience. We look forward to the opportunity to welcome you back!
Yours in Hospitality,
Todd Craig
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    86
    57
    4
    3
    5
See reviews for
62
25
13
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
San Diego
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

We were in town a couple days for a wedding, and we couldn't have asked for a better hotel.

First of all, the facility is immaculate. Everything is clean & well-lit. They have a pool & spa (too cold but still nice), tennis courts, and very comfy fire pit.

Second, the staff is super friendly and helpful. We called ahead of time and they had some special requests already set up in our room. When we called for pillows or towels they were there promptly, and always friendly.

The room was beautiful. Great kitchen area for food & drinks, multiple flat-screen tvs, and a nice space for my sister to do everybody's makeup and hair. The beds were super comfortable.

Free breakfast is included, and it's a nice spread. Various pastries and breads, omelettes to order, juices/coffee/teas. They also had a selection of hot entrees that changes daily: pancakes, french toast, bacon, sausages, scrambled eggs, hashed browns, country potatoes, etc.

Free high speed wifi and parking.

Highly recommended for anybody looking for a comfortable stay and a great deal.

Stayed November 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review, November 27, 2013
Dear valued Hyatt House Guest:
Thank you for your positive feedback. I'm thrilled to learn that you had a positively memorable stay and I hope we have the opportunity to welcome you back in the future.
Yours in Hospitality,
Todd Craig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Top Contributor
215 reviews 215 reviews
51 hotel reviews
Reviews in 71 cities Reviews in 71 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed November 16, 2013

I was staying in Pleasant Hill on a business trip - there are lots of hotels but the Hyatt House is the most convenient. There is a shopping mall close by with lots of eating places (American diners, not restaurants in the European style) which offer a variety of food. You can get out nd about without taking tje car.
The rooms in the hotel are big and comfortable, WIFI is free, there is enough space to work. Car parking is free,

Staff are friendly and helpful and the place is clean and tidy.
This is not a luxury hotel but it is the best hotel in the vicinity and it is perfectly adequate if you are in the office all day.
Breakfast is included in the price - the choice is plentiful.
They run a shuttle service within a 5 mile radius of the hotel - I didn't like the restriction that it had to be booked 24 hours in advance.
It takes 30 - 40 minutes to get into the centre of San Francisco.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review, November 18, 2013
Dear Vauled Hyatt House Guest,
Thank you for your positive feedback. Great to hear you enjoyed your stay and I'm hopeful we'll have the opportunity to welcome you back.
Yours in Hospitality,
Todd Craig
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2013 via mobile

I highly recommend this hotel. It was my first time staying at hyatt house and it lives up to its name . It did feel like a house . There is a full kitchen inside that is so convenient. I felt like I was living in my own studio
In the morning , they have fresh omelettes. The breakfast was delicious .
I loved the pool. It was great to swim there on a sunny hot day .
They just remodeled the hotel this year making the hotel feel so new.
I had a great stay !

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review, November 15, 2013
Dear valued Hyatt House Guest,
Thank you for your great feedback and I'm delighted you enjoyed your stay and we are hopeful that you'll make Hyatt House Pleasant Hill your hotel of choice for the future. We look forward to welcoming you back!
Yours in Hospitality,
Todd Craig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, WI
Top Contributor
90 reviews 90 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 2, 2013

My family and I stayed at this hotel for 2 nights while visiting friends in the area. Great room, hot breakfast and easy access to the main freeways. Within a 2 minute walk, you will find a great mall, grocery store and fun restaurants. Will certainly stay there again.

Room Tip: Because of the proximity of the highway, rooms facing the road may be a bit noisy. Request a rear fa...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review, November 4, 2013
Dear valued Hyatt House Guest,
Thank you for your wonderful feedback on Trip Advisor. I'm glad you enjoyed your stay and we look forward to the opportunity to welcome you back!
Yours in Hospitality,
Todd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
Top Contributor
61 reviews 61 reviews
50 hotel reviews
Reviews in 47 cities Reviews in 47 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed October 27, 2013

My Dad and I were visiting family in Oakland and chose this property for the great rate for the amenities and space we got. Our room was massive! I had stayed at Hyatt House properties before so had an idea what to expect but my Dad couldn't believe how nice and large the room was! We had a decent sized living room with full kitchen and then a separate bedroom with two queens and a good sized bathroom.
All of the staff were very friendly and breakfast was above par with some tasty options. Best of all their coffee is probably the best I've ever had in a hotel! One late morning we were in the lobby and I said to my Dad that it was too bad they were out of coffee and a employee overheard me and ran into the back to grab me a cup, that's service!
I didn't use it but the pool area looked really nice and this hotel is right downtown and walking distance to many shops and restaurants.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review, October 29, 2013
Dear Valued Hyatt House Guest,
Thank your for the great feedback and I'm so glad you and your father enjoyed your stay. We look forward to welcoming you back in the future.
Yours in Hospitality,
Todd Craig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clayton, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2013

Booked a 1 nite stay to enjoy dinner and a movie. Studio was beautifully appointed with king size bed and a full kitchen. We were able to walk to movies, wide variety of restaurants and shops. The bar has a very nice wine selection. Warning- although they offer full breakfast the hot food items were not very good. Stick to the fruit, cereal, toast and great coffee. Will definitely stay again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review, October 28, 2013
Dear Valued Hyatt House Guest,
Thank you for the positive feedback concerning your stay. I'm glad to know that we'll have the opportunity to welcome you back. I appreciate the comments shared about our hot breakfast items so I can share with our kitchen team to make improvements.
Yours in Hospitality,
Todd Craig
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Pleasant Hill

Address: 2611 Contra Costa Blvd, Pleasant Hill, CA 94523 (Formerly Hyatt Summerfield Suites Pleasant Hill)
Phone Number:
Location: United States > California > Pleasant Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Pleasant Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pleasant Hill 3*
Number of rooms: 142
Official Description (provided by the hotel):
Located just off Interstate-680 and minutes from Walnut Creek and Concord, the HYATT house™ Pleasant Hill hotel offers travelers access to many of the areas popular destinations, including Six Flags Discovery Kingdom, Lescher Center for the Arts, and Boundary Oaks Golf Course. This Pleasant Hill hotel is also conveniently accessible to area colleges and universities such as St. Mary’s College, California State University East Bay, and the University of California Berkeley. For business travelers, the Pleasant Hill hotel is close to the corporate offices of Bank of America, Wells Fargo, and Aetna Insurance. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Pleasant Hill Hotel Pleasant Hill
Summerfield Suites Pleasant Hill
Hyatt Pleasant Hill
Pleasant Hill Summerfield Suites
Pleasant Hill Hyatt

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