For the price its a rip, especially when I could have gotten a decent room for half the price on Hotwire at a hotel with the same number of stars on TripAdvisor. The furniture and artwork look like a collection of thrift store meets Target. Toiletries were cheap and the kitchenette and fridge promissed in each room are nonexistent. What I got was a coffee maker (powdered creamer), no hair dryer, not even an ice bucket. I don't even think they have an ice machine. The hallways look seedy and the elevator was old and plain scary. I wouldn't want to be here in the next quake. The phone didn't work in my room for local calls, so I just used my cell phone. The TV was positioned on the mirrored vanity blocking the mirror. The "closet" was a rod positioned over the coffee maker / bed stand because there was not enough room for both. This was the smallest room you could get away with and call a room. The window over looked the roof of an adjoining building and Mel's Diner. You can hear lovely street and freeway noises as you try to drift off to sleep. The heater/air conditioner made an annoying sound similar to a bathroom fan that was impossible to sleep through so I had to turn it off even though it was freezing when I entered the room, the windows were open and it was 45 degrees outside, and snow had accumulated on the sides of the road. I found out through trial and error that they block some Internet sites like Facebook on their wireless network, which is okay, but they should warn you that wireless service is limited. I don't know what plusses you could give this place other than location, which is downtown.
Ask for a room that does not face the street, most overlook the street with loud bar and freeway noi...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We certainly respect your opinion and have reviewed your comments knowing that there are always steps we can take in making every stay enjoyable for our guests. We understand that each guest brings a different perspective. Here for example is an excerpt from another guest received the same day you arrived at the hotel - The Cary House has lots and lots of charm. The management has gone way out to keep the hotel up to its original period. The furnishings in the room were wonderful and we loved the period elevator. Not a run of the mill hotel. We definitely plan to return. Two different viewpoints, but each is valuable. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.