Everything was very good! The only thing I was not crazy about was that you had to go outside to get to your room but the weather was good so it was not a problem. The location was good and a restaurant was within walking distance.

My friend and I had to do a last-minute stay here due to road conditions in the Sierras preventing us from driving further until the next day. It's not the finest hotel in town, but it was adequate for an overnight stay. Our room was freezing cold when we first entered, but the HVAC system quickly warmed it up. The room was reasonably clean, and quiet. A breakfast is offered but we did not partake in it as we had plans to meet friends at a nearby restaurant.

Why is it not the finest hotel in the area? The hotel is in need of a major facelift. It appears to have been built in the 1970's and the bath fixtures especially reflect its age: where else can you find square-front toilets with matching toilet seats? I wouldn't call it "run down" but it most definitely is a time warp.

But for our overnight stay it wasn't bothersome at all. We got a great night's sleep (especially since we had a nearly 12 hour drive that day), the staff was friendly, and the reservation, check-in, and check-out processes were painless.

I was staying in your hotel on Missouri Flat Rd. in room 333. When we first got to the room, our keys didn't work. They were replaced with 2 more, only one worked. The window was wide open (?) when it was below 30 degrees outside. We had to immediately blast the heater. Problems escalate. The heater blows directly up into the curtains, so it takes an hour to heat the room. Unless you open the curtains? I was happy to be on the 3rd floor.
We had to turn on all five lights every night, one couldn't light up a corner. But with the horribly lit room, you might not notice all the huge stains on the carpet.
The room now smelt odd, was probably from the heater.
The shower curtain had this nasty brown smear from "hand grime" running down the edge.
The worst part, I think, by far, was laying down at the end of a long 36 hour day, and looking up to see what I saw. At first it appeared to be some sort of splatter. My mind instantly went to a horror flick and thought it was blood. But after getting all the lights turned back on, I noticed more spots on the lamp shades and realized it was as though someone had thrown several cups of coffee at the ceiling.
How long had it been there, considering the grime on the shower curtain, I don't know.
Oh, I almost forgot. We had to ask for a do not disturb key for the door, and then got rudely woken up by room service, twice.
I figured no use in reporting one problem, they just kept coming.Had there of been better lighting, I would have had a whole bunch of pictures.
Horrible. Just horrible.
I just signed up for the rewards card, I had high hopes. But after complaining, I got "We're sorry. Please stay with us again." Need I laugh?