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BEST WESTERN PLUS Placerville Inn: Traveler Reviews

2.0 of 5
6850 Greenleaf Dr, Placerville, CA 95667
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Ranked #1 of 5 hotels in Placerville
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87 reviews from our community

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Traveler rating
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    25
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Date Rating
Modesto, California
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 4, 2013

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
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Review collected in partnership with Best Western

Ask Loretta G about BEST WESTERN PLUS Placerville Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review
January 7, 2013
Thank you for your comments regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. IF these issues were brought to our attention while you were staying with us we could have tried to make your stay more enjoyable.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 530-622-9100.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Los Angeles, California
1 review
“Home Away From Home”
5 of 5 stars Reviewed January 1, 2013

We stay every Christmas because it’s close to our family. Management and staff always go out of their way to make sure we have a wonderful stay!!! Our favorite room has a living and bedroom area, 2 TV’s, a microwave, refrigerator, and sliding glass doors that lead out onto the lawn. The grounds close to and around the hotel are perfect for taking our dogs on long walks. We enjoy the continental breakfast served in the lobby each morning and use the gym and laundry facilities as well. Feels like a home away from home and we love it!!!

Room Tip: The rooms with the sliding glass doors leading out onto the grass have a separate living and bedroom...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask littleonestoo about BEST WESTERN PLUS Placerville Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review
January 3, 2013
Thank you so much for your kind comments. We are very happy that you enjoyed your stay with us and we look forward to seeing you again. If there is anything that I can be of assistance, please do not hesitate to let me know. Once again thank you for your kind comments and have a great new year.


Sincerely

Terry Brown
General Manager
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Norco, California, United States
1 review
“Third Visit”
4 of 5 stars Reviewed January 1, 2013

Our family has traveled to Placerville for the last three years and stayed at this Best Western Plus Inn. We enjoy knowing that we can count on service, nice room and a good nights sleep. We will be back here next year at this same location hopefully on the main level where the internet connection is better.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rebecca S about BEST WESTERN PLUS Placerville Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review
January 2, 2013
Rebecca,

Thank you for your kind comments. It is words such as yours that drive us to deliver the best customer service possible. We value your feedback and we can't wait to see you again. When you need to come back just give us a call and we will do our best to get you a room on the lobby level of the hotel. Once again, thank you for your review of our hotel and have a great new year.

Sincerely,

Terry Brown
General Manager
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San Jose, California, USA
1 review
“Holiday family stay”
3 of 5 stars Reviewed December 31, 2012

Good clean place to stay for us at a good price. Would of been nice if the breakfest were open an little longer with it being Christmas morning and you like to sleep in. Many people were upset that it was to close at 9am.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Best Western

Ask JERRY C about BEST WESTERN PLUS Placerville Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review
January 2, 2013
Jerry C,

Thank you for your review of your recent stay with us. It is words such as yours that keep driving us to deliver superior customer service. I have shared your comments with my staff and we are going to consider extending the breakfast hours during certain holidays such as Thanksgiving and Christmas. I appreciate your comments to let us know what we can do to improve the guest experience. Thank you for your review and we hope to see you again soon.

Sincerely,

Terry Brown
General Manager
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San Carlos, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Pleasant experience”
4 of 5 stars Reviewed December 29, 2012

Front desk, housekeeping, breakfast managers do all to make for a pleasant stay. Rooms are spacious, clean, very good amenities like refrigerator. Our stay was quiet. Bed was very comfortable. Will stay here again.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Best Western

Ask bornontario about BEST WESTERN PLUS Placerville Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review
January 2, 2013
Thank you for your kind comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-622-9100.

Thank you again for taking the time to let us know how we are doing. We appreciate your loyalty to our brand.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN PLUS Placerville Inn

Also Known As:
Best Western Placerville Hotel
Best Western Placerville
Placerville Best Western
Address: 6850 Greenleaf Dr, Placerville, CA 95667
Phone Number:
Region: United States > California > Placerville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Placerville
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The BEST WESTERN PLUS Placerville Inn is located in the foothills of the Sierra Mountains, just off highway 50 & Missouri Flat Road, 40 miles east of Sacramento and 60 miles west of South Lake Tahoe. Placerville is famous for gold panning, white water rafting, wine tasting, fishing, hiking, winter snow sports, shopping or hunting all within a short distance. BEST WESTERN PLUS Placerville Inn is the perfect place for business meetings, retreats, seminars, family re-unions, weddings and receptions. ... more   less 
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