Our stay was last minute and unplanned. Our car broke down on Friday night in Placerville and no other place was available. When we called around 9:30 PM to make a reservation we talked to a nice woman who held the last room available for us. After we explained to her that our car broke down and we are waiting for a cab, she said not to worry, the owner(s) will be here in about an hour, they are pretty good about waiting for guests and sometimes have people checking in at 1 AM. Finally the cab arrived and we made it to the motel around midnight. The office lights were on and the door was closed. We rang the door bell... nothing. The nice cab driver was still there to make sure someone from the inn would show up and we did not want to be left stranded in the middle of the night, so while the cab was still there, we rang frantically again and again and again, not sure the bell was even working because we couldn't hear the bell sound. Finally, after a number of rings a woman came storming out and yelling "are you the one ringing like a crazy person" and continued screaming at us. To her defense, she yelled that we woke up her baby with the ringing (We felt bad about waking the baby). Her rage was unstoppable: she expected us at 11, we were late, she was waiting, saying it's not her fault our car broke down and the cab was late, saying that she turned down two people because she was waiting for us. Then she demanded an apology, saying she wouldn't rent us a room unless we apologized. We were trying to reason with her and calm her down. Of course, we felt bad about waking the baby and apologized for that. She paused for a moment, but then continued yelling and making angry gestures, not giving my husband the pen to sign the credit card payment. To make a long story short: sure, we could have only rung the door bell once and waited for someone to come out. However, her rage and rudeness were way out of line. We will never, ever stay at this place and will not recommend it to anyone we wish well. On the plus side, our room was clean, the bathroom was clean with new tile floor, but there was no shampoo (no big deal).
- Official Description (provided by the hotel):
- Two Story Stucco Building. Located in the heart of Apple Hill. Rooms come equipped with Microwaves, REfrigerators,CoffeeMakers, Alarm Clocks,HairDryers, Irons/IroningBoards. Continental Breakfast Served in the office. Full Cable Tv with HBO. All rooms are air conditioned. Free Wireless. ... more less
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- Also Known As:
- National 9 Hotel Placerville
- National 9 Motel