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“Never before treated as badly as at this place” 1 of 5 stars
Review of National 9 Inn

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National 9 Inn
2.0 of 5 Motel   |   1500 Broadway, Placerville, CA 95667   |  
Hotel amenities
Ranked #3 of 5 Hotels in Placerville
Redwood City, California
1 review
3 helpful votes 3 helpful votes
“Never before treated as badly as at this place”
1 of 5 stars Reviewed September 29, 2013

Our stay was last minute and unplanned. Our car broke down on Friday night in Placerville and no other place was available. When we called around 9:30 PM to make a reservation we talked to a nice woman who held the last room available for us. After we explained to her that our car broke down and we are waiting for a cab, she said not to worry, the owner(s) will be here in about an hour, they are pretty good about waiting for guests and sometimes have people checking in at 1 AM. Finally the cab arrived and we made it to the motel around midnight. The office lights were on and the door was closed. We rang the door bell... nothing. The nice cab driver was still there to make sure someone from the inn would show up and we did not want to be left stranded in the middle of the night, so while the cab was still there, we rang frantically again and again and again, not sure the bell was even working because we couldn't hear the bell sound. Finally, after a number of rings a woman came storming out and yelling "are you the one ringing like a crazy person" and continued screaming at us. To her defense, she yelled that we woke up her baby with the ringing (We felt bad about waking the baby). Her rage was unstoppable: she expected us at 11, we were late, she was waiting, saying it's not her fault our car broke down and the cab was late, saying that she turned down two people because she was waiting for us. Then she demanded an apology, saying she wouldn't rent us a room unless we apologized. We were trying to reason with her and calm her down. Of course, we felt bad about waking the baby and apologized for that. She paused for a moment, but then continued yelling and making angry gestures, not giving my husband the pen to sign the credit card payment. To make a long story short: sure, we could have only rung the door bell once and waited for someone to come out. However, her rage and rudeness were way out of line. We will never, ever stay at this place and will not recommend it to anyone we wish well. On the plus side, our room was clean, the bathroom was clean with new tile floor, but there was no shampoo (no big deal).

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    27
    24
    11
    1
    5
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Santa Rosa, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2013

We checked in late but it wasn't an issue at he reception. We received a free WiFi password.
This hotel is very clean. It is very basic but it was better than most Best Western I've previously stayed in. Our room was a truly NON-Smoking room which did not smell of cold cigarette smoke.
I would definitely recommend this hotel. if you are looking for an affordable option that is not a dump. The room was clean, the sheets were clean and the towels were clean. That's alI ask and believe me I've had my lot a bad surprised before...

Room Tip: The continental breakfast is a few wrapped pastries and cheap coffee, just like in any other inn but...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eureka, California
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 2, 2013

“Not to my liking”
Pending review

Let me start by saying I arrived after driving for 10 1/2 hours, so I was tired. The good things...the place was clean, the shower was good and the bed comfortable. Now for the other side...when I arrived there were two young women at check in who tried to be helpful with restaurants etc. (this motel is outside Placerville), they then asked me if I wanted my room cleaned in the morning..what? Umm, yes I do. Then an older woman (manager?)was on the phone using pretty foul language (the F word) and then went on to degrade a worker to whomever she was talking while standing in front of me. It all seemed unprofessional.
My other concern was they have the old keys with the motel name and room number written on it and no inside chain lock..felt a we bit insane for solo women. I will not return.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 29, 2013

We were a little worried, but it was just great. The room was very clean, the towels were fine and the staff was welcoming. The breakfast should not be called this way (weird sugary buns and coffee, at least they had bananas!).
That's not the motel's fault, but it's fairly close to the highway, so it's a little loud. There is also a bar nearby. We heard music until 10 pm and once this stopped, you'll get great noises from frogs right by the window. That was quite annoying.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milpitas, California
Top Contributor
159 reviews 159 reviews
14 hotel reviews
Reviews in 44 cities Reviews in 44 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 1, 2013

We came here to stay for the Apple Hill festival they have every year. This place is buzzing just after Labor Day at all the Apple Farms in the area. You can get some very good Apple "products" like Apple turnovers, pie, and other various forms of Apple pastries. We have a few farms we are sure to visit, and this place seems to central to all the happenings at the farms. The people are very friendly, and the surrounding country is just beautiful.

Room Tip: We had a ground floor room to avoid having to carry things up to the second floor.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
106 reviews 106 reviews
106 hotel reviews
Reviews in 50 cities Reviews in 50 cities
171 helpful votes 171 helpful votes
3 of 5 stars Reviewed March 21, 2013

There is little to write about the National 9, positive or negative. It is what you would imagine a roadside motel to be.

That said, while not everything was perfect, it was acceptable and for a low price, that's what one can expect.

The beds were comfortable and the shower powerful. Cleaning regime was ok, but not what one might expect from a larger chain. The decor/room condition was patchy in places (lose bathroom floor tile, somewhat broken door lock, blown light bulb over sink) as was the wi-fi connection. The staff we encountered were generally friendly.

Placerville is a small place, but has plenty of option in terms of dining which are within relatively easy reach of the hotel.

Would I return? If the price were right, I probably would. Manage your expectations and you'll probably be fine!

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 4, 2013

Had to cancel my reservation the day before. I went to the motel to do this. Was greeted by an extremely rude woman. I said I needed to cancel my reservation. She said do you realize you are cancelling the day before? I said yes. She said well there is going to be a charge for that, we have a business to run here. I told her that I was not aware of the time to cancel nor was I told about it when I called the motel directly. I then told her that I stay at the motel often and that I would not return, she said "that's fine with me". She said she would cancel my room, not sure if she did or not. As I turned to leave, she started running her mouth again, I just told her to shut up and walked out

Stayed March 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about National 9 Inn

Address: 1500 Broadway, Placerville, CA 95667
Location: United States > California > Placerville
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking
Hotel Style:
Ranked #3 of 5 Hotels in Placerville
Price Range (Based on Average Rates): $
Hotel Class:2 star — National 9 Inn 2*
Number of rooms: 25
Official Description (provided by the hotel):
Two Story Stucco Building. Located in the heart of Apple Hill. Rooms come equipped with Microwaves, REfrigerators,CoffeeMakers, Alarm Clocks,HairDryers, Irons/IroningBoards. Continental Breakfast Served in the office. Full Cable Tv with HBO. All rooms are air conditioned. Free Wireless. ... more   less 
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Also Known As:
National 9 Hotel Placerville
National 9 Motel

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