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“Friendly, helpful staff; clean, comfortable rooms; good hot breakfast” 4 of 5 stars
Review of BEST WESTERN PLUS Anaheim Orange County Hotel

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BEST WESTERN PLUS Anaheim Orange County Hotel
2.5 of 5 Hotel   |   118 E Orangethorpe Ave, Placentia, CA 92870   |  
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Ranked #3 of 3 Hotels in Placentia
Grand Junction, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Friendly, helpful staff; clean, comfortable rooms; good hot breakfast”
4 of 5 stars Reviewed November 11, 2011

On Thursday night, October 20, 2011, our over-sized family stayed in three identical rooms, all next to each other. Each room had two queen size beds, plus refrigerators for our traveling food/snacks. The bathrooms felt spacious and it was all clean and comfortable. The front staff was friendly and helpful, letting us know that we could get a 10% discount at the next door Denny's--which we did.

Several of our children took advantage of the pool. The staff let us know that when the door to the pool area closes, it stays locked, so they offered an extra towel or two to hold it slightly open so no one would get locked outside.

Breakfast was well-attended all morning. The waffle maker was in constant use, typically with a line, so I was disappointed when the batter wasn't refilled after it was last emptied at 9:12 am. (Breakfast hours ended punctually at 9:30.) Scrambled eggs, sausage, and biscuits were kept supplied, though. The serving area either was not well laid out or was exceptionally small for the number of people being served. We were often elbow to elbow, with access to the refrigerated foods being blocked by those wanting to use the microwave and vice-verse.

Overall, this was a pleasant experience. We paid a reasonable $85/room, including tax.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 24, 2011

Apparently this was a busy weekend for the Anaheim area. Blizzcon at the convention center took over all the hotels in Anaheim. We were heading to Disneyland and this was the closest hotel. Wow, we did not make a mistake by booking a room here! Busy as she was the hostess was friendly and efficient checking us in! The room was clean and the air conditioner worked. The bathroom was clean.There was a Denny's on property where we ate dinner, it was good for a Denny's (I am not a Denny's fan).
I felt comfortable and safe in the neighborhood.Breakfast room was clean and the woman kept all the food filled and tables clean. Breakfast was a good surprise, with good choices, waffles, scramble eggs, biscuits/gravy, corned beef hash on Saturday, sausage on Sunday, bagels. My only complaint was the water for tea was tepid, coffee came in pump canister which I personally don't like. On the up side there was a microwave to heat up the water/coffee.
My husband and I are going to make this our Disneyland trip hotel from now on. Only 20 minutes away from the park!

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsboro, Oregon
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 15, 2011

First impression is very important. That was exactly what I got from this hotel and staffs. The reception area is clean and big so that I thought I was walking in to much more expensive hotel. Room is nice and clean. Queen size beds are clean and comfortable. Good size bathroom. Located in quiet area. Feel almost like home. Free wifi. Staffs are friendly and professional. I was so happy that I stayed here twice. Booked through Costco travel. Saved money and times. Highly recommended!

Room Tip: second floor is more convenient than 3rd floor.
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 6, 2011

I booked online the same day I stayed (10/4/2011). Checked in late after 7:00pm. It took less than 5 minutes to check in. Staff was very friendly and helpful. Did not have time to have breakfast but went to check it out: egg, sausage, orange juice, coffee ... Look good and clean.
My friend stayed in other hotel nearby but said that my room was much bigger and cleaner. Parking lot is huge.
The room was clean. King-size bed was firm just the way I like.
Great value.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bullhead City, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2011

We booked our room online and had planned to check in around 4pm. We were running really late and called the hotel to make sure our room was still available and the man I spoke to assured us it would be. When we arrived we were able to check in right away in a matter of minutes. Our room was clean and beautiful with extremely soft beds and flat screen tvs. We were told breakfast would be served till 10am and when we arrived at 9:30 it was still being served and wasn't picked over lol. Overall a great experience!

Room Tip: book online!
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPManager, General Manager at BEST WESTERN PLUS Anaheim Orange County Hotel, responded to this review, August 24, 2011
Hello! Thank you for taking the time to review our Best Western PLUS Placentia Inn & Suites! I am so pleased to hear that you enjoyed our beds! All of our beds in the hotel are specialty beds, meaning you have your choice of a plush pillowtop mattress or a next generation memory foam bed! We hope to see you back again real soon!

Thank you,
Erin Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midwest
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2011

Stayed here 3 nights on Aug 2-4. Hotel was very clean inside and out.. Room was large and both queen beds very comfortable. Front desk employees were very friendly and helpful with directions and advice. Waffle, egg, sausage, biscuits n gravy breakfast each morning was great too. Great value!

Room Tip: Eat the good breakfast b4 heading to Disnleyland to save $ on food.
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPManager, General Manager at BEST WESTERN PLUS Anaheim Orange County Hotel, responded to this review, August 24, 2011
Thank you so much for your review of our Best Western PLUS Placentia Inn & Suites! And we are so happy to hear that you liked our Deluxe Hot Breakfast! We really take pride in making sure that our breakfast is a filling and wholesome breakfast! We hope to see you again soon!

Thank you,
Erin Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2011

We chose this hotel to be close to Disneyland, and it was a very quick trip from the hotel to the Disneyland parking lot. Very good access to freeways, clean room, friendly staff. You can hear the train whistle blow at night, but it didn't really bother us. No parking fees, free high speed internet, big TV, and clean lobby area. Will stay there again on next trip to California.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPManager, General Manager at BEST WESTERN PLUS Anaheim Orange County Hotel, responded to this review, April 21, 2011
Dear Guest,

Thank you for your kind review of our property. We always strive to make sure each and every guest has an enjoyable stay with us. We are looking forward to seeing you again soon!

Thank You,
Erin Coggins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Anaheim Orange County Hotel

Address: 118 E Orangethorpe Ave, Placentia, CA 92870
Phone Number:
Location: United States > California > Orange County > Placentia
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Placentia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Anaheim Orange County Hotel 2.5*
Number of rooms: 100
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Also Known As:
Best Western Plus Placentia Hotel Placentia
Best Western Plus Placentia Inn And Suites
Holiday Inn Express Placentia
Holiday Inn Placentia
Placentia Holiday Inn

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