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“Very good; but could be better.” 4 of 5 stars
Review of Sandcastle Inn

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Sandcastle Inn
2.5 of 5 Hotel   |   100 Stimson Ave, Pismo Beach, CA 93449   |  
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Ranked #6 of 28 Hotels in Pismo Beach
Nantwich, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Very good; but could be better.”
4 of 5 stars Reviewed October 5, 2013

Everything said about this hotel's location is correct; it was a real treat to fall asleep with the sound of the ocean rolling in outside. There are some nice touches - I really liked the proper bath mat instead of the usual small towel. However, no A/C must become an issue on really hot nights and the breakfast was poor. Much of what was offered was bread that could be toasted, but the toaster barely worked. I spent ten minutes trying to provide my wife with a browned bagel and eventually gave up. The juices and coffee were really poor. Perhaps if a little more effort was spent on the quality of the breakfast and less promoting local food and wine at inflated prices, , the Sandcastle Inn would be even better.

Room Tip: Any room facing the ocean will get the sun until it goes down, with all the resulting heat.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager423, General Manager at Sandcastle Inn, responded to this review, October 10, 2013
While I am very happy that you enjoyed most aspects of your stay, especially the nice touches, I was very sorry that you did not care for our complimentary deluxe continental breakfast. I will certainly take this under consideration to see if there may be ways to improve for the future. Thank you.
Sincerely,
Roger Wightman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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670 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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English first
Dubai, United Arab Emirates
Top Contributor
100 reviews 100 reviews
69 hotel reviews
Reviews in 49 cities Reviews in 49 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 4, 2013

first time that we got some value for money on our road trip!

The Sandcastle Inn is basically right on the beach and in the middle of Pismo, with all pubs and restaurants in walking distance.

Rooms are spacious and clean and the beds provide for a good night of sleep.

Next stop San Francisco...

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager423, General Manager at Sandcastle Inn, responded to this review, October 6, 2013
I sure appreciate your honest review of our hotel and am so glad that you fully enjoyed your stay. Join us again when you are back in California. Thanks again.
Sincerely,
Roger Wightman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galesburg, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 2, 2013

Just spent two nights at Sandcastle Hotel at Pismo Beach. We had a ocean view with balcony so we had good view of ocean and watched surfers and paddle boarders and the people enjoying the ocean and beach, Just a short walk to part of town where there are shops, places to eat and of course the pier is right there. The staff was great, our room was nice and clean and had everything you need. Although our room and others don't have A/C it was not needed as we opened door and enjoyed the ocean breeze and the sounds of waves crashing on shore. There is a hot tub and fire pit I guess you call it for a nice affect to sit and enjoy the view from the outside patio. Breakfast had all you need to start the day so for most part I can say it was a good place to stay for all the above but it can be pricy depending season and weekends. We were there mid week and end of September so that helped making it more affordable. All in all it is a great place. I am in agreement with others who have reviewed Sandcastle and that is only certain rooms should allow pets and you should have option to stay or be told pets have been in that room.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager423, General Manager at Sandcastle Inn, responded to this review, October 6, 2013
Thank you for being our guest. I am so glad that you enjoyed your stay with us and that you were able to enjoy all that we have to offer. Thank you.
Sincerely,
Roger Wightman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Lyme, CT
Top Contributor
78 reviews 78 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 30, 2013

Had a great room overlooking the Pacific Ocean where we could watch the surfers and people on the beach and pier. The room was very clean, however they did not tell us that the room is used by guests with pets. I would have like to have been told about this when we were booking as most hotels do not allow pets or tell there guests about their pet policy. That being said, we had no problems with our room. Breakfast is included and it was excellent.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager423, General Manager at Sandcastle Inn, responded to this review, October 2, 2013
Thank you for your honest reply. I am glad that you enjoyed your stay overall and I can assure you that I will take your concern under review.
Thanks again.
Sincerely,
Roger Wightman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luton, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed September 28, 2013

We stayed at The sandcastle Hotel for my wife's 60 th Birthday while we were doing a West coast Tour, We could not have picked a better Hotel. The location is right on Pismo Beach, Giving great Ocean views from the Hotel.
From booking in, where the staff had a notice board in the entrance lobby with a message wishing my wife a Happy Birthday, Great Touch, to leaving all of the staff were attentative and friendly.
The staff on booking in were very friendly, and our Suite/room was one with a Ocean View and the sunset was absolutely a sight of beauty, Bed was comfortable, and we could sit on our balcony practically on the beach and watch the surfers. Breakfast was very good, Waffle makers being a plus. The waitress servicing the restaurant was very helpful and friendly.
The Sandcastle inn was not noisy, but had enough ambiance to make it a very comfortable place to stay.
All in all, a great hotel that cares about the little things regarding its customers, If we are ever in that region again, hopefully soon, then we will defiantly stay at this hotel this time for a longer time.

Room Tip: Get a ocean view room, well worth it just for the view.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager423, General Manager at Sandcastle Inn, responded to this review, October 2, 2013
We are glad that you chose to visit our hotel for your wife's birthday. It means a lot to me that my staff was attentive and that our services exceeded your expectations during your stay with us. We hope to see you again soon.
Thank you.
Roger Wightman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 27, 2013

The hotel was nice but no a/c so very hot, they allow people to bring their pets and my room smelled like urine. So hot and urine smell for $183 a night, not too happy. I told them twice and they cleaned but nice smell only lasted a couple of hours and then back to pee smell. My sisters room smelled worse, like outside toilet, but they were on 3rd floor so they could at least sleep with door open. She thinks smell coming from drains.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager423, General Manager at Sandcastle Inn, responded to this review, October 6, 2013
I am so sorry that you encountered this during your stay. We take all concerns of this nature very seriously. Please contact me directly so that we may resolve this to your full satisfaction. Thank you.
Sincerely,
Roger Wightman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 23, 2013

We spent five days at the Sandcastle Inn at Pismo Beach starting on the Sunday of Labor Day weekend. We were on the third floor in a view suite and had a panoramic view of the beach including the pier. The sunsets were spectacular and the only decision we had to make each day was where we would eat dinner. The hotel staff was exceptional and very helpful even though the first couple of days were very busy given the holiday weekend. Our room was spacious, well kept, the bed very comfortable and the balcony great for coffee while reading in the morning and having a glass of local wine in the evening while we watched the sunset. We enjoyed having the expanded continental breakfast at the hotel which gave us good options consistent with our normal breakfast fare. Finally, we only used our car a couple of times to explore the local area but most days walked the beach and were able to find places to eat within easy walking distance of the hotel.

Room Tip: We recommend an ocean front room to truly enjoy this hotel and would suggest the second or third flo...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager423, General Manager at Sandcastle Inn, responded to this review, October 2, 2013
I am so glad that you fully enjoyed all that our hotel has to offer during your recent stay with us. We do look forward to having you as our guest again soon.
Thank you.
Roger Wightman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandcastle Inn

Address: 100 Stimson Ave, Pismo Beach, CA 93449
Phone Number:
Location: United States > California > Pismo Beach
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Pismo Beach
#4 On the Beach Hotel in Pismo Beach
#5 Business Hotel in Pismo Beach
#11 Family Hotel in Pismo Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sandcastle Inn 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
There’s so much to see in Pismo Beach and it begins with our property, featuring an upper deck with lounge chairs and a fireplace and some of the best views in the city. ... more   less 
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Also Known As:
Sandcastle Hotel Pismo Beach
Sandcastle Inn Pismo Beach
Sandcastle Pismo Beach

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