We had made reservations online for our 20th anniversary weekend. When we arrived we found out that we had made reservations for the wrong day. The staff at the hotel were very accommodating and made reservations for the days we wanted without charging us for cancelling the previous dates. The rooms were exceptional and very clean. Although they were quite small, they were big enough for two. The rooms had everything except a microwave. The spa on the not so private balcony was wonderful. If you want a private balcony be sure to ask for a room facing the beach. Rooms on the side of the hotel still have a ocean view but do not have privacy (neighbors across street can see everything). Beds are comfortable and clean. All in all a very very nice place to stay.