Lizzy , the front desk lady is curt & rude... No smile or a welcome ....we had to ask for a bath towel 3 times which took nearly an hour to come. We first asked her for a towel... She looked up & told us in a curt manner... " we don't keep towels here" . "Someone will bring it to your room. " that towel never came. So we called & asked for a towel... Never came. We went up again to the front desk to ask for one. Same answer was given... Towel will come to your room. Finally after a long long wait about another 15-20 mins it came . Wow !!!! Didn't know a towel can take so long to be given to a hotel guest.... Otherwise hotel & the amenities are okay. Complimentary drinks & salad & soup in the evenings are a welcome change for the guests.