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The Cliffs Resort: Traveler Reviews

3.5 of 5
2757 Shell Beach Rd, Pismo Beach, CA 93449
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The Cliffs Resort
Ranked #9 of 26 hotels in Pismo Beach
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408 reviews from our community

Traveler rating
    187
    121
    40
    31
    29
See reviews for
Families
94
 
Couples
188
 
Solo
15
 
Business
39
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Pasadena, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“fantastic view and service”
4 of 5 stars Reviewed January 3, 2013

We have stayed at the Cliffs Resort several times this year. The ocean front rooms are as close as you can get to the beach on the Central Coast—sit out on the balcony and there is little that beats it. Nicely appointed rooms. Seem like they have been recently redecorated. Every encounter we had with any staff people was a positive—cheerful and very helpful. The restaurant was also quite good. We usually avoid hotel restaurants but this one is definitely worth exploring. The only negative we have experienced is that on Sunday the restaurant serves only a fairly expensive brunch buffet after 10:00. Would be nice to be able to order something lighter without having to go elsewhere. Our friends joined us last week and brought their dog. They were impressed with the amenities and support for pets.

Room Tip: Go for the ocean front rooms
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 66LeslieB about The Cliffs Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review
January 7, 2013
Thank you for being loyal guests, we look forward to seeing you again! Jasminka has done a wonderful job updating our suites, I will pass on your compliment to her. I'm so glad you have enjoyed the rooms as well as the view. Thank you for pointing this out, we serve Sunday Brunch from 10-2, with breakfast served until 10 am. Room service is available during Brunch and we serve off the menu starting at noon in the lounge, but if you are just looking for a quick bite earlier, there is a great little market on the next block. Hope you are able to come back soon, we're right in the middle of whale watching season!
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Yuma, Arizona
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
“A Fabulous Stay”
5 of 5 stars Reviewed December 31, 2012

We have often passed by Pismo Beach on our way to Monterey, Ca, but decided to stop this year and enjoy the area. A friend recommended the Cliffs Resort and it was a great decision. The hotel offers fantastic views of the ocean with well appointed grounds and rooms. Our room was an ocean/pool view that allowed us to view otters and seals from our balcony. The staff was both welcoming and helpful and demonstrated a high standard of service. Also of note, it is a pet friendly hotel. We plan to return next year!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review
January 2, 2013
Carol, we're so glad you stoppped in Pismo this time! It sounds like you received a true Cliffs experience from our active sea life to our warm staff! We look forward to your next visit, maybe with a pup?
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SAN DIEGO
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“the Cliffs Resort and the Ocean were a delight...”
5 of 5 stars Reviewed December 18, 2012

Took Amtrak train to Grover Beach where we were picked by the Cliffs Resort shuttle. Stayed 2 nights at the Cliffs Resort in partial ocean view second floor room. Wonderful to watch sunrise light up the hills and San Luis Obispo bay. The resort overlooks the ocean and waves can be heard 24/7. There is also a walkway that goes along two other resorts in area and leads to small mall for shopping and dining.
We enjoyed coconut shrimp and burger at on site Mirasol Restaurant happy hour with very good Merlot wine *the happy servers pour a good amount for happy hour! it was great to eat and drink with ocean views.
There is a nearby beach for walking and massages can arranged in room. We enjoyed this short stay and will return. Please go here to see our photos...https://plus.google.com/photos/116190315107492683472/albums/5822321291475799665

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask SDCRUISERS about The Cliffs Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review
December 21, 2012
Thank you for taking your time to share your experience. Your photos are amazing, you captured the coast (and our resort) in all its glory! I'm so glad you enjoyed your getaway, we look forward to your next stay, and the amazing photos that will accompany it.
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Citrus Heights, CA
1 review
“Great hotel and location”
5 of 5 stars Reviewed December 5, 2012

Definitely worth it to get the ocean view. Room has balcony overlooking the ocean, and at night ou can hear the sound of the waves.

Bed very comfortable. Staff very friendly and accommodating. Breakfast buffet very good.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gwenm_11 about The Cliffs Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review
December 8, 2012
I'm so glad you enjoyed your stay ~ lounging on the ocean view balcony and going to sleep to the sound of the waves. We hope to see you again soon!
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Oxnard
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“The Cliffs at Shell Beach”
5 of 5 stars Reviewed November 23, 2012

This is our fourth time to stay here and we have always had a great experience. The staff is very accomomodating and the restaurant, Marisol, is excellent. We are able to take our dog and she loves it too.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sharon W about The Cliffs Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review
November 24, 2012
Thank you for your loyalty, Sharon ~ I'm so glad you have enjoyed your stays with us. We look forward to your fifth!
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Additional Information about The Cliffs Resort

Also Known As:
The Cliffs Hotel Pismo Beach
Cliffs Hotel Pismo Beach
Cliffs Resort Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort
Address: 2757 Shell Beach Rd, Pismo Beach, CA 93449
Phone Number:
Region: United States > California > Pismo Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Pismo Beach
#3 Business Hotels in Pismo Beach
#7 On the Beach Hotels in Pismo Beach
#11 Family Hotels in Pismo Beach
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Oceanfront full-service resort with sweeping ocean views, beautifully located 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Complimentary Friday night wine and cheese reception and Kids Club seasonally. Heated, outdoor oceanfront pool, Spa services and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with Happy Hour specials Monday through Friday. Live music select days throughout the year. ... more   less 
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