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“Great stay.. a nice change” 5 of 5 stars
Review of Hilton Garden Inn Pismo Beach

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Hilton Garden Inn Pismo Beach
3.0 of 5 Hotel   |   601 James Way, Pismo Beach, CA 93449   |  
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Ranked #12 of 28 hotels in Pismo Beach
Manchester, United Kingdom
Top Contributor
238 reviews 238 reviews
72 hotel reviews
Reviews in 80 cities Reviews in 80 cities
118 helpful votes 118 helpful votes
“Great stay.. a nice change”
5 of 5 stars Reviewed May 6, 2014

I write this as a UK bloke that is usually a holiday Inn kinda guy but as we wanted to be near pismo beach area so we picked this place... on the back of the Hilton name basically. A great check-in to a room with an ace king bed..a warm room.. spotless with toiletries that were worth taking away!

There was free parking and a novel popcorn machine which went down well ;)

The staff/room/everything was great.. can't be faulted.. would return in a shot.

Room Tip: Just stay here :)
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, May 10, 2014
Dear drdanielmacdonald,

Thank you very much for your kind review and for choosing the Hilton Garden Inn Pismo Beach during your visit to the area. I am very pleased that our staff and amenities provided were able to create a perfect stay for you from check-in to check-out. Thank you for pointing out our well appointed rooms, complimentary parking, and popcorn in our lobby area. We pride ouselves on focusing on the little details in order to deliver a perfect stay to all out guests! Thank you again, and we hope to have the opportunity to accommodate you in the future!

Thank you,

Gordon Jackson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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352 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Addison Twp.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 29, 2014

Nice accommodations. We enjoyed our stay here. It is very clean and the staff is very friendly and helpful. Our room was was on the lower level and was surrounded by beautiful gardens. We sat on our secluded patio with a bottle of wine in the evening. It was great.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, May 5, 2014
Dear L K,

Thank you very much for your kind review and for choosing the Hilton Garden Inn Pismo Beach for your stay. I am very pleased to see you enjoyed your stay with us and that our friendly staff was able to enhance your experience with our property. Thank you for noting our comfortable amenities such as our clean rooms and garden patio rooms. I am very pleased to see you got to enjoy your room to its fullest, what a great way to enjoy your evening! These are just a few of the many amenities we offer to help deliver a perfect stay to all our guests. Thank you again and we look forward to seeing you soon!

Thank you,

Gordon Jackson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watsonville, United States
1 review
5 of 5 stars Reviewed April 28, 2014

The staff at this hotel is amazing and extremely welcoming. They are always available to help and are constantly looking for ways to improve their service. Through my stays I have gotten to know a fair amount of the staff and you become part of the family.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, May 5, 2014
Dear Kayce P,

Thank you very much for your kind review and for choosing the Hilton Garden Inn Pismo Beach each and every time you come to the area. I'm very pleased to see that our amenities, especially our welcoming staff, have been able to make this property feel like your "home away from home." We pride ourselves on delivering exceptional service to each and every guest who stays here with us and I'm delighted to know that our staff is constantly able to do just that. Thank you again Kayce and we are looking forward to your next visit!

Thank you,

Gordon Jackson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 25, 2014

Convenient, clean and more than met our needs. Our daughter and family live in Pismo and it's so convenient for our stay when visiting. Breakfast buffet is very good and our rooms were always ready for us when we returned from our daily outings.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, April 26, 2014
Dear 465allenw,

Thank you for your kind review and for choosing the Hilton Garden Inn Pismo Beach for your stay. I am very pleased to see that our staff and amenities were able to enhance your experience in the Pismo Beach area. Thank you for noting your enjoyment of our wonderful breakfast buffet located in our restaurant and the efficiency of our housekeeping service. We pride ourselves on delivering exceptional service in all areas of our property to maximize our guests' experience. Again, thank you for your kind review and we hope to see you soon!

Thank you,

Gordon Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 24, 2014

This inn was very clean and quiet during our stay. I reserved a room with 2 queen beds and the room was huge for 2 people. It is located on top of a hill which is really nice. It is a quick drive to Pismo Beach and downtown Pismo. I will definitely come back again.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, April 26, 2014
Dear swivel806,

Thank you for your kind review and for choosing to stay at the Hilton Garden Inn Pismo Beach. I am delighted to see that you enjoyed your stay with us and that the size of our rooms was more than enough to comfortably accommodate you. Thank you for noting the convenient location of our property. This is one of the many convenient amenities we offer to maximize our guests experience with the Pismo Beach area. Again, thank you for your kind review and we are looking forward to accommodating you in the future!

Thank you,

Gordon Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anaheim, United States
1 review
3 of 5 stars Reviewed April 23, 2014

Very nice location with friendly staff. Had bad experience with the fire alarms being set off multiple times early sunday morning after coming back to the room late at night. Would have liked staff to be more informative about the issue so I wouldn't have to keep getting dressed to exit my room and back inside more than once.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, April 26, 2014
Dear Carlos S,

Thank you very much for your review and for choosing the Hilton Garden Inn Pismo Beach for your stay. I want to start off by sending out my sincerest apology for the fire alarm situation that you unfortunately had to experience that morning, I know how frustrating that must have been. I always appreciate hearing from our guests - including items of opportunity. I apologize that we were unable to properly inform you of this situation. Our staff goes through a lengthy process each day to ensure that our guests are well taken care of. That being said there are always ways to improve and we will take this as a training opportunity so we can better serve our guests in the future. Overall I am delighted to see that you enjoyed your stay with us and thank you for pointing out our very nice location. I would like to thank you again for your feedback and we hope to have the opportunity to accommodate you in the future.

Thank you,

Gordon Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, United States
1 review
5 of 5 stars Reviewed April 21, 2014

People are friendly, helpful, and kind. The service offsets any amenities found elsewhere. A nice quiet, clean, comfortable place to stay. I highly recommend this motel. The motel is easy access. The clerks were very helpful getting us in and out and seeing to our every need. The manager was helpful and actually carried our things to the car for us himself.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, May 3, 2014
Dear Jerry W,

Thank you very much for your review and for choosing the Hilton Garden Inn Pismo Beach for your stay. I am delighted to hear that you enjoyed your stay with us. We pride ourselves on delivering friendly, exceptional service to all guests, and I'm humbled to know that our staff was able to do just that, even the manager who went out of their way to help with luggage. Thank you for pointing out the convenient location of our property as well. Our guests love our proximity to restaurants, outlets, and downtown Pismo Beach. Again thank you for your kind review and we hope to have the opportunity to accommodate you in the future.

Thank you,

Gordon Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Pismo Beach

Address: 601 James Way, Pismo Beach, CA 93449
Phone Number:
Location: United States > California > Pismo Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Pismo Beach
#9 Family Hotel in Pismo Beach
#12 Romantic Hotel in Pismo Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pismo Beach 3*
Official Description (provided by the hotel):
With 120 spacious rooms and suites, the Hilton Garden Inn Pismo beach is your new Central Coast vacation headquarters. Amenities include the Great American Grill restaurant serving breakfast and dinner, room service, Pavilion Lounge, free wireless and hard-wired internet access, pool, spa, business center, Pavilion Market serving snacks and beverages, a fitness center, a guest laundry, and over 1,600 square feet of meeting and banquet space. Close to great restaurants and the Pismo Prime Outlets, and only minutes from the beach, the Oceano Dunes, wineries, golf courses and quaint coastal towns. ... more   less 
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Also Known As:
Hilton Garden Inn Pismo Beach Hotel Pismo Beach
Mission Hotel Pismo Beach
Mission Pismo Beach

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