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“Lovely hotel but charges you twice” 3 of 5 stars
Review of Hilton Garden Inn Pismo Beach

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Hilton Garden Inn Pismo Beach
3.0 of 5 Hotel   |   601 James Way, Pismo Beach, CA 93449   |  
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Ranked #12 of 28 Hotels in Pismo Beach
UK
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Lovely hotel but charges you twice”
3 of 5 stars Reviewed September 29, 2013

Stayed here for one night on 14th September and this a fantastic hotel (not near seafront) with a fabulous pool and hot tub which are open till 10pm. Sampled some bar food which was lovely and reasonably priced for a hotel. Room was spotless and very spacious with the usual facilitates supplied. Buffet breakfast was very nice too. My only complaint is that our room had been paid for before we left London as part of a package yet they charged us again for the room ($154.38) when I enquired by phone (at my cost) I was told a refund would follow in a few days. 2 weeks and still waiting for a refund which is not acceptable as they should not have taken my money. I have emailed today in the hope that someone deals with my complaint. Despite this I would stay there again as it is a lovely hotel.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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394 reviews from our community

Traveler rating
    201
    132
    38
    18
    5
See reviews for
144
127
9
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Fort Atkinson, Wisconsin
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 28, 2013

This hotel is clean, nice staff, and great location, and awesome patios in 2nd floor rooms. Room service is friendly and fast always satisfying. Great food and breakfast is hot and great choices for everyone, even for the picky eater.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2013

Hotel is located very centrally and close to shopping and beach though still have a very quiet and comfortable feel. Staff was very helpful and made the stay very pleasant. Very clean rooms and well maintained. Perfect for individual, couple or family fun.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 27, 2013 via mobile

Really nice Hotel, very nice room, HD tv and lots of programs to watch after a busy day in the beach area and good shopping to. Real nice food , great breakfast for us UK guys.
This hotel is very very close to 4th ave junction of the main high way. Pismo beach it's self is great fun, both in the Peer area and also down the dune area, where you watch or have a drive in variant of 4 wheel Toys. We did not venture out later in the evenings, but be assured the local night club is a wild place to visit if your younger than us scaly wags.
So yes would recomend this great hotel. Doc 180

Stayed September 2013
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Greeley, Colorado
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 26, 2013

This hotel has a great breakfast buffet. I think the stairs and other common areas are not very clean. The room is clean and decent but sometimes smells musty. Service is very good. Great location with easy access to 101. Pismo Beach is close and a great beach to visit. Hotel is in a nice quiet location.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Bakersfield
1 review
4 of 5 stars Reviewed September 22, 2013

The room was comfortable and close to mall shopping. Slight view of the ocean on a clear day. Quiet location, friendly staff. Have stayed in this hotel on numerous occasions. I give it a 9 overall and will book it again. The fitness room is very nice.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Etiwanda California
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 19, 2013

The hotel was very nice. we stayed in a suite. It was spacious and very comfortable the staff was friendly and helpful.. Hotel was centrally located. Lots of stores for shopping are near nearby, Many restaurants in the area. close to the pier. Go to the farmers market in san luis opisbo on thursday evening. check out sycamore mineral springs in avila beach for a late night of hot tubing.

Room Tip: upper level corner rooms on the west side have the best views.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Pismo Beach

Address: 601 James Way, Pismo Beach, CA 93449
Phone Number:
Location: United States > California > Pismo Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pismo Beach
#9 Family Hotel in Pismo Beach
#11 Romantic Hotel in Pismo Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pismo Beach 3*
Number of rooms: 120
Official Description (provided by the hotel):
With 120 spacious rooms and suites, the Hilton Garden Inn Pismo beach is your new Central Coast vacation headquarters. Amenities include the Great American Grill restaurant serving breakfast and dinner, room service, Pavilion Lounge, free wireless and hard-wired internet access, pool, spa, business center, Pavilion Market serving snacks and beverages, a fitness center, a guest laundry, and over 1,600 square feet of meeting and banquet space. Close to great restaurants and the Pismo Prime Outlets, and only minutes from the beach, the Oceano Dunes, wineries, golf courses and quaint coastal towns. ... more   less 
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Also Known As:
Hilton Garden Inn Pismo Beach Hotel Pismo Beach
Mission Hotel Pismo Beach
Mission Pismo Beach

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