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“Ian is amazing!” 5 of 5 stars
Review of Hilton Garden Inn Pismo Beach

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Hilton Garden Inn Pismo Beach
3.0 of 5 Hotel   |   601 James Way, Pismo Beach, CA 93449   |  
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Ranked #12 of 28 hotels in Pismo Beach
Rock Hill, SC
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Ian is amazing!”
5 of 5 stars Reviewed September 14, 2013

I never been so blown away by a front desk clerk as Ian! His professionalism is amazing. He is so kind, thoughtful, and has a great attitude about everything. I honestly have had issues at hotels like everyone else but its that service and compassion that makes all the difference. He is a huge asset to the hotel and its great how his smile and warm, amiable qualities rub off on people. Not only is this a great property but the whole staff is amazing and friendly! I will always stay here and will recommend it to everyone near the central coast.

Room Tip: Standard rooms don't have views usually but if you pay the extra 20 bucks you can get a view out...
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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328 people have reviewed this hotel

Traveler rating
    172
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    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Paris, France
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 14, 2013

Location is not really good as nothing is close by. Hilton standards but too "business" oriented. Very small fitness room and we didn't try the pool.

The rooms are good and it is easy to drive around and close to the 101 (which is why we chose it during our road trip).

Prices are too high though.

Room Tip: Low floors have no views at all (a wall) so make sure you ask to be able to see the sky at least.
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pomona, California
2 reviews
4 of 5 stars Reviewed September 12, 2013

The staff made the trip enjoyable knowing people were there to assist me while on vacation. Getting around town and surrounding cities could have been difficult without your assistance. On a side note the city of Pismo Beach is very clean with friendly people.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Las Vegas
1 review
5 of 5 stars Reviewed September 5, 2013

From the moment we arrived to the moment we left staff was so friendly and sweet! I was overall impressed with the service we received. Wonderful service and staff all the way around! We will choose Hilton when we can!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Santa Barbara, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 5, 2013

This was our second time staying at Hilton Garden Inn in Pismo Beach, we returned because we really loved the location and the bed is over the top comfortable. Our only disappointment is the pool and spa hours. We are early risers and would love a swim early 6:00 or 7:00 A.M. By the time the pool opens and we have a swim and return to our room and shower and dress we are always too late for breakfast. We have never had a chance to experience the breakfast for this reason. This last visit we purposely waited later for our evening swim/spa to let the “children” retire to their respective rooms, no sooner did we get to enter the spa we were told the pool is closing so we had to cut it short. We had hoped since we were the only people in the spa and we are very quiet that we would be allowed a few more minutes but that was not the case. In the morning we returned to the pool at the appointed hour only to find the pool once again full of children. We would love to have the spa stay open a little later for adult time. We generally book our stays where there is a pool and spa because it a big part of our relaxation. We try to travel during the week when most families are not out and about, this usually allows us more quiet time in the pool and spa area but we are not always able to travel during the week. To make a long story short we love you facility but would prefer longer pool hours.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Seattle
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

We pulled in after a long day of driving to a hotel were we were received with courtesy and efficiency. But the shining star was the maintenance man. When we walked into the room we realized that the fridge had been unplugged - and quickly smelled the results. One call to the front desk had our maintenance guy to the room in less than 10 minutes. He quickly removed the old fridge, plugged in a new one, and apologized at least a half-dozen times for the inconvenience. His attitude is a big part of the reason we would go back!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission Viejo, California, United States
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 3, 2013

This is our "go to" hotel in Pismo whenever we are traveling up or down the coast. It is a newer hotel and feels like a resort. The staff always does a great job and is very friendly and helpful. All of the amenities of the hotel are current and comfortable. Just a great, comfortable and reasonable place to stay!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hilton Garden Inn Pismo Beach

Address: 601 James Way, Pismo Beach, CA 93449
Phone Number:
Location: United States > California > Pismo Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pismo Beach
#8 Family Hotel in Pismo Beach
#12 Romantic Hotel in Pismo Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pismo Beach 3*
Official Description (provided by the hotel):
With 120 spacious rooms and suites, the Hilton Garden Inn Pismo beach is your new Central Coast vacation headquarters. Amenities include the Great American Grill restaurant serving breakfast and dinner, room service, Pavilion Lounge, free wireless and hard-wired internet access, pool, spa, business center, Pavilion Market serving snacks and beverages, a fitness center, a guest laundry, and over 1,600 square feet of meeting and banquet space. Close to great restaurants and the Pismo Prime Outlets, and only minutes from the beach, the Oceano Dunes, wineries, golf courses and quaint coastal towns. ... more   less 
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Also Known As:
Hilton Garden Inn Pismo Beach Hotel Pismo Beach
Mission Hotel Pismo Beach
Mission Pismo Beach

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