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“Clean and Great Service” 4 of 5 stars
Review of Hilton Garden Inn Pismo Beach

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Hilton Garden Inn Pismo Beach
3.0 of 5 Hotel   |   601 James Way, Pismo Beach, CA 93449   |  
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Ranked #13 of 28 Hotels in Pismo Beach
Marysville, Washington
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Clean and Great Service”
4 of 5 stars Reviewed April 18, 2013

This was my first stay at the Hilton Garden Inn - Pismo Beach. The rooms were clean and had the ammenities of a HGI. The staff made sure that the room was clean every day and went out of their way to accomodate your requests. I had a late meeting and I called at the last minute for room service and they made sure that I was able to order my food. They provided list of restaurants in the area.

Definitely will book here again when traveling to the area.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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439 reviews from our community

Traveler rating
    224
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    44
    19
    6
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153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 10, 2013

The hotel was beautiful and conveniently located. The lobby was wonderful and the lady at the front desk was very nice and welcoming. After such a great experience in the lobby we were excited to stay there. The pool area was gorgeous and all the landscaping was wonderful. We really liked the room but we were so disappointed with how uncomfortable the beds were. After staying at the "pet friendly" Hampton Inn the night before and then coming to "pets not allowed" and no continental breakfast we would not choose a Hilton Garden Inn again unless Hampton Inn was booked up. I do appreciate how nice the staff at the front desk were and was impressed by how beautiful the grounds were though.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed April 8, 2013

The staff were extremely helpful, courteous and friendly. The hotel is very clean and feels very safe. The room was larger than I expected, very clean and the bed very comfortable. My kids spent most of the time in the pool, which was located conveniently and had a beautiful setting.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
115 reviews 115 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed April 8, 2013

This HGI has a great location for vacationers, looking for a good deal but near the beach. The beach is beautiful. Unfortunately, you can only see the water from the 4th floor. There are some great restaurants within a short drive. Need a car. Too far to walk to restaurants, beach, shopping etc.
HGI's breakfast is average buffet. Food in servers sits too long but staff is very friendly and helpful.
Rooms are starting to show wear. Nice pool and grounds. Front desk staff welcoming and helpful.

Room Tip: Choose the 4th floor for a view of the ocean. 1st and 2nd floor for patio.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Norwalk, United States
1 review
5 of 5 stars Reviewed April 7, 2013

My husband & I stayed for one night, and would stay here again! When we got to our room, I was sure we were in a noisy location because our window was right next to the walkway & the entrance door (on the pool side). But it was actually pretty quiet! We also ordered room service for the 1st time. Good prices, portions, and quick service! (The only downside here is that the Garden Inns don't have the free breakfast included.)

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 4, 2013

Stayed at this property March 30 thru April 1, 2013.
Used as base to explore central coast.
The entire staff, from front desk to restaurant were very friendly and professional.
The rooms are nicely decorated, although the bed was a bit hard.
Remember this is not a resort hotel, so don't be disappointed.
Located a very short distance from 101 highway, the soundproofing makes you unaware of how close you actually are. Close to shopping and the tourist area of Pismo Beach.
Business center and exercise room in house, and a good buffet breakfast.
Very good value.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fresno, California, United States
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 3, 2013

Im not really impressed with this hotel. i never thought i would have a bad night of sleeping till now. and to the thought this is hilton... the bed sucks hard literally..its not comfy as well as the pillows...flat as hell..this is my first time to experience like this...i chose this hotel based off the reviews here and i thought it was the best choice but i guess not...

im reviewing this inside of our room right now..sigh, i should've picked different hotel.....

if you want to sleep well. don't book this hotel. find a different one....

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, April 5, 2013
Thank you for your review regarding the Hilton Garden inn Pismo Beach. I'm sorry that the bed setting was too hard for you. We set the bed on the optimum setting as stated by the manufacturer. You have the option of making the bed softer or harder by adjusting the control at the head of both sides of the bed. I appologize that this was not made clear to you upon check-in. We certainly wanted your stay with us to be as enjoyable as posible. In the future please feel free to reach out to anyone at the front desk with any comfort concerns. We would have been happy to have sent one of our housekeeping staff to assist you. I hope the next time your travels bring you to the Central Coast that you will again give us the opportunity to serve your traveling needs.
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Additional Information about Hilton Garden Inn Pismo Beach

Address: 601 James Way, Pismo Beach, CA 93449
Phone Number:
Location: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pismo Beach
#11 Family Hotel in Pismo Beach
#11 Romantic Hotel in Pismo Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pismo Beach 3*
Number of rooms: 120
Official Description (provided by the hotel):
With 120 spacious rooms and suites, the Hilton Garden Inn Pismo beach is your new Central Coast vacation headquarters. Amenities include the Great American Grill restaurant serving breakfast and dinner, room service, Pavilion Lounge, free wireless and hard-wired internet access, pool, spa, business center, Pavilion Market serving snacks and beverages, a fitness center, a guest laundry, and over 1,600 square feet of meeting and banquet space. Close to great restaurants and the Pismo Prime Outlets, and only minutes from the beach, the Oceano Dunes, wineries, golf courses and quaint coastal towns. ... more   less 
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Also Known As:
Hilton Garden Inn Pismo Beach Hotel Pismo Beach
Mission Hotel Pismo Beach
Mission Pismo Beach

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