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“They did it again!” 5 of 5 stars
Review of Dolphin Bay Resort & Spa

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Dolphin Bay Resort & Spa
4.0 of 5 Resort   |   2727 Shell Beach Road, Pismo Beach, CA 93449   |  
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Ranked #1 of 28 Hotels in Pismo Beach
Fairfield, California, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“They did it again!”
5 of 5 stars Reviewed July 8, 2013 via mobile

This was the perfect place to have a reunion. The suites with 2 rooms are very spacious. Dinner was amazing again. The staff are very friendly and helpful. The little market a block away has wonderful provisions for any type of event.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, July 9, 2013
Greetings Josie L,
Thank you for taking the time to provide us with your feedback on Trip Advisor. We are so pleased to hear that you had such a wonderful experience at the resort and we could help in making your reunion memorable. We are also happy to hear that you found the staff to be so friendly and enjoyed our Lido cuisine. We look forward to welcoming you back in the near future.
Warm Regards,
The Dolphin Bay Team
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223 reviews from our community

Traveler rating
    194
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    4
    1
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Quinton, Virginia
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 7, 2013 via mobile

OK, we arrived on the hottest day in about a hundred years. Our unit was 2 bedroom suite. When I walked in, it was 84 degrees. I tried to get the AC working, and couldn't. I called the front desk and they told me, "we don't have AC, just open your windows, it never gets this hot here." I get it, but really, no AC? If you open your windows, you hear doors opening and closing, you hear people talking late at night, etc. For the cost, you just expect AC. I also noticed that the TVs in both bedrooms were really small with a DVD player built in..just not what you expect for the price. Some of the fixtures looked dated like the recess light fixtures. The rooms were spacious, we had a great updated gas stove, enabled us to cook some of meals. The have washer in the unit, but if you want to dry your clothes, you had to put the washer on "steamer" for a few hours to get them close to being dry....or hang dry items in the laundry area. Our refrigerator was big, but didn't have ice hookup.

We thought the service was excellent. Everyone went out of your way to make sure you were having a great day. They have a great culture in their workforce. The grounds are beautiful, tons of dogs everywhere. It's only a short walk to the beach. Beach is very rustic, there were tons of sand flies when we were there.

So, would I go back? Probably not, just too costly for what you get. I thought it would be a bit more upscale than it was.

Stayed July 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, July 13, 2013
Greetings JHCCM7653,
Thank you for taking the time to provide us with your feedback on Trip Advisor in regards to your recent stay with us. It is our goal to exceed all of our guests' expectations and we are sorry we did not do so for you. We are pleased to hear that you found our staff to be so friendly and provide excellent service. We are always improving our operations and décor property wide and hope that we have the chance to welcome again in the future to give you the stay you had anticipated and deserve.
Warm Regards,
The Dolphin Bay Team
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1 review
5 of 5 stars Reviewed June 30, 2013 via mobile

Our stay at Dolphin Bay was lovely and everything you could want is provided. We had an excellent time. My daughter took part in the kids club and had a FABULOUS time. Jill who taught the kids club did a terrific job, my daughter said she is going to miss her and keeps talking about how much fun they had collecting shells in the tide pools and the exciting treasure hunt! Great job and thank you!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, July 1, 2013
Greetings Sarah112345,
Thank you for taking the time to provide us with your feedback on Trip Advisor. We are so pleased to hear that your daughter had such a wonderful time during kids club and that Jillian could create a fun experience for her. We hope to be able to welcome you and your family back to the resort in the near future.
Warm Regards,
The Dolphin Bay Team
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Saint Louis
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 28, 2013

Our family is lucky enough to have been on a lot of vacations, and we love the beach, so have stayed at a number of places, in California and around the world. I have to say that Dolphin Bay ranks about at the top of all of them. This was the end of a weeklong trip up the coast, taking along my wife's mother (her first trip in California), and we decided to end it with 2 nights of relaxation by the ocean. We thought that Pismo Beach and Dolphin Bay seemed like a great choice. The 2-bedroom was perfect for our group of 5, and splurging on the oceanfront room was definitely worth it. What an amazing view with private balcony! We spent the mornings and evenings gazing out at the beautiful coastline, cliffs, and the unending blue of the ocean. But what really stood out in the experience was that all the details were right, and the staff were amazingly helpful and solicitous. From the perfectly stocked kitchen, to the welcome gifts for the kids, to the frequent checking-in and offers to help from the staff. Nothing was more decadent than getting drinks and lunch brought out to us while we lounged at the pool, and breakfast perfectly cooked and delivered to our room. The food was fantastic as well! My wife and her mother decided to get joint massages at their spa, and remarked that they were top-notch. She exclaimed that our time in Dolphin Bay was the perfect end to the vacation, and kept complimenting us for finding this gem of a resort. We couldn't agree more!

Room Tip: If you can afford it, the oceanfront room was definitely worth it. We were in 334, which had an ama...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, June 30, 2013
Greetings NeuroTravelerDad

Thank you for your recent Trip Advisor review. We are delighted to hear how much you and your family enjoyed your two bedroom Ocean front suite. We are also happy to hear that you enjoyed our pool services, our restaurant's quality and the massage treatments. We look forward to welcoming you and your guests back to the resort in the future.

Warm regards,
Dolphin Bay team
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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

Wow. Where do I even begin?! We had an amazing 24 hours at this fabulous resort and simply didn't want to leave. (We had to, of course, as this was just the first night of our summer vacation up the central coast.) A great big thank you to Anthony M. for getting my family of 5 situated in a gorgeous two-bedroom, ocean front suite. We checked in around 7 pm and were greeted with warm cloths to refresh from our trip. Upon entering our suite, our kids were greeted with pails and shovels filled with fun kid stuff. Anthony had taken the time to call me and ask the kids' names so the welcome gifts were labeled just for them! We settled in quickly and our kids couldn't wait to get into the awesome infinity pool that overlooks the Pacific.While the kids enjoyed the night swimming, hubby and I enjoyed a glass of wine with a view of the roaring fire (fire pit near the pool). The staff was able to arrange a late checkout for us so we could spend a little more time enjoying the resort. We took a nice long walk down to the beach and spent more time poolside before we had to leave.The beds were cozy and comfortable. The property is impeccable. The staff is really friendly. There is a great little deli within walking distance of the resort. We will be back. Highly recommend!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, June 18, 2013
Greetings Mandfamily404,
Thank you for providing us with your feedback on TripAdvisor. We are pleased to hear that you and your family were able to enjoy your two bedroom accommodations and all the amenities offered, including the kids buckets. We are also happy to hear that you were able to enjoy the infinity pool and beach access. We hope to have the opportunity to welcome you back the next time you travel up the coast.
Warm Regards,
The Dolphin Bay Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Visalia, California
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 29, 2013

The Dolphin Bay hosted our daughter's wedding so we opted to stay in one of the suites. The rooms were so lovely and spacious. We were able to have plenty of room for all the wedding supplies we brought along, plus room for guests who dropped by for a visit. I HIGHLY recommend this hotel. The staff is so friendly and helpful.

Room Tip: While all the rooms are lovely, I would choose an ocean view.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, May 31, 2013
Greetings MooMa30
Thank you for taking the time to provide us with your feedback on Trip Advisor. We are pleased that you chose to celebrate your special occasion with us. We appreciate you taking the time to compliment the friendliness of our staff and the quality of our rooms. We look forward to welcoming you back in the future to Dolphin Bay Resort and Spa.
Warm Regards,
The Dolphin Bay Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 28, 2013

This is the second time that we have stayed at Dolphin Bay Resort. The layout of the two bedroom is prefect for our family. Our younger kids stayed and swam at the pool and went to the beach, and the boys went to play golf at a nearby course. The beds are phenomenal, so cozy!! The staff are all very helpful and there is a strong sense of taking care of the guests. It's a wonderful place to stay.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, May 31, 2013
Greetings Vacations4us5,
Thank you for taking the time to provide your feedback on trip advisor. We are pleased to hear that you and your family enjoyed the two bedroom accommodation and that you found the staff to be so helpful. We are also happy to hear that your children enjoyed the pool and other activities in the area. We look forward to welcoming you back once again in the near future.

Warm Regards,
The Dolphin Bay Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dolphin Bay Resort & Spa

Address: 2727 Shell Beach Road, Pismo Beach, CA 93449
Phone Number:
Location: United States > California > Pismo Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Pismo Beach
#1 Family Hotel in Pismo Beach
#1 Romantic Hotel in Pismo Beach
#1 Spa Hotel in Pismo Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Dolphin Bay Resort & Spa 4*
Number of rooms: 63
Official Description (provided by the hotel):
Set along the bluffs above one of the most beautiful coastlines in America, Dolphin Bay Resort & Spa offers exclusive 1 and 2-bedroom suites designed for elegance and comfort. Each suite provides a spacious living and dining room, fully equipped gourmet kitchen, a balcony (or patio), along with all of the finest amenities. Lido Restaurant and Bar features tempting California Coastal cuisine with an emphasis on locally produced food and wines. Treat yourself to a luxurious treatment at the resorts' spa, La Bonne Vie. From the sweeping ocean views to the impeccable service, you will savor every moment at Dolphin Bay Resort & Spa. ... more   less 
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Also Known As:
Dolphin Bay Resort And Spa
Dolphin Bay Hotel Pismo Beach

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