We came to the Petaluma area to visit. Hotel seem to look some what nice. Will never go there again. Room was dirty. Dead bugs in corners of bathroom floor and never cleaned by house keeping. Found bugs on the bed, it sicken me. Talked to the office, they sent someone in to strip the bed, did not help. Carpets are disgusting. Asked the man who came to the room why it was so trashed, drawing on wall above doorway, bed looked and felt like it was 30 years old. Mattress was horrible like people had been jumping on it till they smashed it down. His response "People party in these rooms" Hello, is this allowed knowing it? I hear now no smoking but allows animals and charge for it. Please tell me what you do to clean after people leave. Shampooing does not help especially the stains, needs to be steamed clean. Being allergic to dogs would have to steam clean and dogs lay on the bed. Don't have comforter/bedspread, some kind of blanket folded at end of bed and two top sheets? Does that ever get washed? A/C is very noisey and it was coming off the wall. I was in the room one day when housekeeping came in, they are so lazy. Asked if she could make the bed, response "again" umm yea I make my bed every day. Seems they don't like changing sheets of vacuum as one would always ask if they had too. Cleaning the tub is a joke. All they do is stand there and spray something on the bottom of the tub, had to buy my own cleaner. Need to take pride in this hotel and keep it clean and get rid of the bugs, also stop the trashing. Need to change decor, brighten it up, dingy. Most important cleanliness, hire people that are not lazy. Will never recommend this hotel as we know many who come to that area for the wineries.
- Official Description (provided by the hotel):
- At the southern edge of Petaluma, one of the oldest cites in California founded in 1858, stands the distinctive Cape Cod style complex of buildings that is the Quality Inn Petaluma. Rated three diamonds by AAA, the 108 room hotel serves as the travelers comfortable and convenient hub to historic downtown, pacific coast beaches, wetland hiking trails, golf courses, wineries and family farms. ... more less
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- Also Known As:
- Quality Hotel Petaluma
- Quality Inn Petaluma, CA - Sonoma County
- Petaluma Quality Inn